5Dimes ACH

Based on my conversation today with 5dimes, we are not getting our ACH's from 10/17.  The cs told me they will credit my 5dimes account early next week.  Just a head's up.  If anyone here got their money, please post.

r u serious?.....i did one this monday...... why does this happen when i finally get hot.....now what

Spoke to CS about this ACH bs.  They said in order for me to get the money back into my 5dimes account, I have to send in my bank statement.  This is funny.  They want me to call after 5pm when their accounting is closed for further instructions.   Round and round we go. 

tiamatrix, i hope that isn't true.  itd be stupid if we have to send in our bank statement.

Monday is here and still nothing :(

Jaykay,

I didn't expect it.  They put out the 10/24 notice to stall us to get to the 10th day.  You most likely will have the money back in your 5dimes acct by Tuesday.  I saw this coming and this is typical for 5dimes.  They knew on Monday(10/24) that none of us were getting paid. The plan was to delay us 1 more week, and then credit our accts. Now if we have to send in bank statements, that will buy them another week to float our money to pay other people.  5dimes name is MUD in my eyes.

I'm sorry this has happened to all of you, but I believe you are smart for not wanting to work with them further. Now I just hope you'll get paid at some point.

Good luck brother!

5Dimes has gone down hill in a hurry.  I remember when they used to payout within a day or two.  The last time I tried to cashout they gave me the run around, and made all kind of lame excuses until I gambled the money in my account away.  Literally over 2 weeks without the money leaving my account.  I am now with bookmaker, and have yet to have a problem.

I got over 3K in my 5 dimes account should I cash out?

And if you guys are having big problems like that, you should report it to SBR...  They will investigate, because they have 5 dimes as at A+ rating.  But if you guys are having problems getting your money, then go to SBR or one of those sportsbooks watch dog sites, they maybe can help you get your money.

Or is just the method that your using which is messing you up?  I'm gonna request a payout with a check.  See if I get my money like I have before.

Yeah I've watching and waiting since the 17th.  It just sucks they want us to wait until after 5pm to contact them.

just now reading this thread...  unbelievable.  I finally had a decent weekend w 5dimes and need to cash out.  judging from the posts it doesnt look promising.  Wish me luck!

Please wait for a site operator to respond.
Chat Information You are now chatting with '**********'
**********: Hello. How may I assist you today?
Me: Hi **********, my username is 5D********** and my pw is **********
Me: I didn't receive my ACH from 10/17, what's going to happen now?
**********: we had some delays with the ACH processor
Me: Yeah I know, but what's going to happen now with my money?
**********: you will receive it, but we need you to wait until today at 5pm EST, it should be there at that time
**********: you will receive the money for sure
Me: Are you sure, I never had an ACH come in the afternoon, my bank processes all the ACH's in the morning.
**********: yes, but we have been having problems with the ACH processor, with the specific payouts that were made on 10/17. I understand your concern but please be assured that it should be in your account before or at 5pm EST
**********: if it's not there, then please contact us back and we will help you out with what we can
Me: Ok **********, thanks for your help and have a nice day.

I already know it won't be there, just wanted to speed up the process of getting the funds back in my 5dimes account to do a different withdrawal. But, the agent kept assuring me it will be there before or at 5pm EST. Well, I'll wait the hour and a half so I can contact them again because I know I won't be getting the ACH.

i bet they get bombarded with calls,emails, live chat at 5est today

Lol, for real. I'm going on live chat at exactly 5:00:00 PM EST and no later than 5:00:02 PM EST to get this sorted out before the chat gets queued up lol.

Im live chattin at 5 ...

i am going to live chat now for 42 min

 

im with live chat right now...

i can't log into my account

***: we apologize greatly for the inconvenience that batch of ach payments experienced a delay of a couple of days the time frame is due today and we are completely aware of it
****: we are in the process of coming up with the solution we have to wait till we get a final word from our general manager
***: we will get you more info on this just contact us in a couple of hours please

i cant even log into my account

JK: couple more hours? Im not sure why it'd take this long to come up with some kind of solution already
***: you will definitely get a solution later on today till the day i have yet to see a client here not getting paid
JK: it's not about not getting paid. we keep getting the run around. First 2-5 days, then another 2-5 days then another few more hours
***: and well we need for the time frame to go by and now that that is done we need to discuss this with the general manager to see how it will be handled

Diana: At the moment this is what we are being told by the General Manager.
Diana: We are very sorry for the inconvenience, but you must wait until the bank confirms the ACH.
Diana: Your information is with accounting now, and they will confirm with you as soon as we know something.