Texas Sports Betting – Legal Status & Best DFS Sites (2025)

Texas sports betting updates

Several bills are under consideration by the Texas state legislature. However, positive momentum is not necessarily the springboard to legal Texas sports betting sites.

Take a closer look at the Lone Star State's sports betting progress and notable events:

June 23, 2025: Top sportsbooks have the Houston Rockets as one of the leaders in odds to win the 2026 NBA Finals following their acquisition of future Hall of Famer Kevin Durant.

June 3, 2025: An intoxicated overseas sports bettor was discovered to be behind death threats directed at the family of Houston Astros pitcher Lance McCullers Jr., though charges were not presented against the gambler.

May 13, 2025: The Dallas Mavericks turned a 1.8% chance of winning the NBA Draft Lottery into reality, jumping ten spots, the most by a team ever. In doing so, they have the right to select presumptive top prospect Cooper Flagg.

March 20, 2025: The Texas Lottery Commission withholds $83.5 million jackpot after the winner purchased the ticket from a third-party courier service providers that has recently been under scrutinity for shady practices. 

March 14, 2025: Texas sports betting and casino bans continue to work to its neighbor's Oklahoma's benefit.

Feb. 13, 2025: Texas lawmakers take a long shot at bringing sports betting and casinos to Lone Star State. Two separate bills were filed this week in hopes of getting sports betting and land-based casino gaming on this year’s November ballot.

Feb. 4, 2025: Texas Governor Greg Abbott has signaled support for legal sports betting.

Jan. 14, 2025: One of the Lone Star State's most notorious gamblers, "Mattress Mack," lost $2 million wagering on the Texas Longhorns over the last month.

Dec. 23, 2024: Corruption concerns arise after an offshore betting site was caught accepting wagers on the Texas high school state championship game. 

Dec. 13, 2024: Sen. Carol Alvarado files Joint Resolution 16 in November that proposes an amendment to the state constitution that would authorize sports betting and casino gaming at "destination resorts".

Nov. 20, 2024: A study by Eilers & Krejcik lays out the possibility of Texas sports betting, with billions in potential economic impact.

Nov. 15, 2024: DraftKings hires a government affairs specialist to ramp up lobbying efforts in Texas sports betting push. 

Nov. 13, 2024: Former New Jersey Governor Chris Christie believes sports betting legalization in Texas will happen next legislative session, but he's not as bullish on California.

Nov. 6, 2024: Texas legal gambling hopes to bring commercial casinos or sportsbooks to the state take a hit after Republican Adam Hinojosa is elected to the State Senate. 

Oct. 17, 2024: Dallas Cowboys' owner Jerry Jones wants legal sports betting in Texas, stating that regulation is necessary to protect citizens from offshore operators. 

Oct. 9, 2024: A Texas resort casino is 'inevitable' according to stakeholders. Texas will seek approval for its first-ever commercial gaming establishment in the coming years. 

Sept 26, 2024: FanDuel faces difficult sports betting push in the nation's most populated States, including Texas, California and Florida.

June 19, 2024: The Dallas Cowboys sign an advertisement deal with Aristocrat Gaming in an agreement that will prominently feature the team on the casino's NFL-themed slot machines across the country.

June 17, 2024: The new Dallas Maverick's Governor preaches patience in wait for legalized gambling in Texas. 

June 5, 2024: Bettors are going big on the Dallas Mavericks in the NBA Finals over the favored Boston Celtics, as 81% of bets are on the Mavericks to win game one. 

May 3, 2024: DraftKings CEO eyes bringing sports betting to Texas in 2025. 

March 29, 2024: Las Vegas Sands Corp. files petition to bring legalized casinos to Texas in hopes of building multiple casino hotels in the state.

March 6, 2024: Texas is closer to legalizing sports betting than California, suggests BetMGM CEO Adam Greenblatt.

Nov. 29, 2023: Mark Cuban agrees to sell the majority stake in the Dallas Mavericks to the family that runs the Las Vegas Sands casino company.

Nov. 7, 2023: Dallas Mavericks owner Mark Cuban calls for casino gaming at resorts in Texas.

Oct. 25, 2023: Texas furniture salesman ‘Mattress Mack’ was hit with a $6.9 million loss from backing the Astros.

May 25, 2023: With the 2023 legislative session wrapping up on May 29, there will be no last-ditch effort to legalize Texas sports betting.

May 13, 2023: Texas Gov. Dan Patrick shuts down any optimism for legal sports betting in 2023, stating he will not call HB 1942 to the Senate floor. 

May 10, 2023: HJR 102 — a referendum to amend the state constitution to allow online sports betting — passed 97-44 but needs 100 yeas on its third reading to move to the Senate. 

April 18, 2023: House Bill 1942, the Texas sports betting bill that would authorize legal online sports betting sites, inches forward in the Texas Legislature.

April 13, 2023: Representatives from 11 Texas professional teams make a push as the deadline looms for Texas sports betting legislation.

April 3, 2023: Two sets of sports betting bills — for retail and online sports betting, collectively — pass the Texas House State Affairs Committee.

March 22, 2023: The Texas House of Representatives' state affairs committee holds a Texas sports betting legislation hearing. Supporters of retail and online sports betting sites make their case to bring event wagering to the Lone Star state.

Feb. 21, 2023: Texas Sports Betting Alliance spokesperson Cara Gustafson says that the organization believes it has the support of state voters and the legislature to approve a bill that would legalize online Texas sports betting.

Feb. 6, 2023: Bills are filed by Senator Lois Kolkhorst (SB 715 and SJR 39) and Rep. Jeff Leach (HB 1942 and HJR 102) to commence the legalization and regulation of Texas online sports betting. The Texas Sports Betting Alliance is in full support of the bills. 

Jan. 30, 2023: Fanatics Sportsbook confirms it is a founding member of the Texas Sports Betting Alliance, joining the lobbying group with pro teams in the state and operators, including Barstool, BetMGM, DraftKings, and FanDuel. 

Jan. 27, 2023: New poll reveals strong support for Senate bill to legalize Texas sports betting.

Jan. 15, 2023: Jerry Jones, co-owner of the Dallas Cowboys, offers his support for legalizing sports betting in Texas.

Jan. 12, 2023: House Speak Dade Phelan states that he is open to the idea of bringing resort-style casinos to Texas. 

Dec. 6, 2022: In an email to Covers, Texas Sports Betting Alliance spokesperson Cara Gustafson says the coalition is "fully focused on legalizing mobile sports betting in Texas during the upcoming legislative session beginning Jan. 10, 2023.”

Nov. 17, 2022: Texas senator Carol Alvarado pre-files sports betting and casino bill SRJ 17, providing a sense of optimism for hopeful Texas bettors.

Nov. 8, 2022: Rep. Greg Abbott is reelected Texas governor. Regarding the legalization of Texas sports betting, Abbot has hinted he would be open to creating a "professional entertainment option for Texans." 

Nov. 5, 2022: The Houston Astros claim their second World Series title in six years, defeating the Philadelphia Phillies in six games. The 'Stros (+600 at DraftKings) will be among the betting favorites yet again in 2023.

Oct. 23, 2022: The Houston Astros claim the AL pennant and advance to their fourth World Series since 2017, where they will face the Philadelphia Phillies. 

July 21, 2022: Mattress Mack places a massive $2 million wager at Barstool Sportsbook on his hometown Houston Astros to win the 2022 World Series. 

July 13, 2022: Speaking on a panel during the SBC North America summit, Jim "Mattress Mack" McIngvale predicts that sports betting will come to Texas within five years.

June 13, 2022: In a memo, Amy Cook, the executive director of the Texas Racing Commission, reasserts that the import and export of pari-mutuel simulcast signals will not be conducted at Texas racetracks should the Horseracing Integrity and Safety Authority (HISA) take control over regulatory supervision. The decision is certain to deliver a significant economic blow to the industry.

May 25, 2022: The Texas Racing Commission threatens to shut down all horse racing and pari-mutuel betting by July 1, 2022. If the federally-run Horseracing Integrity and Safety Authority (HISA) asserts control, there will be no pari-mutuel or simulcast wagering in Texas.

May 9, 2022: The Houston Astros announce they are entering a sports betting partnership with BetMGM.

April 21, 2022: Gubernatorial candidate Beto O’Rourke (Democrat) voices his support for legal Texas sports betting and casino gambling but faces stiff opposition from Republican incumbent Greg Abbott.

March 2, 2022: Lt. Gov. Dan Patrick, who opposes sports betting legalization, won the Republican primary in a landslide and stands as the favorite for re-election this fall.

Feb. 9, 2022: PlayUp becomes the sports gaming partner of Panther City Lacrosse Club, marking the largest team sponsorship in National Lacrosse League history. The agreement includes market access covenants, earning PlayUp a seat at the table should Texas legalize sports betting.

July 1, 2021: Despite the efforts of gaming companies, sports franchises, and bipartisan support, lawmakers won't reconvene the Texas sports betting debate until 2023.

May 31, 2021: The 2021 legislative session came to a close with no resolution to legalize sports betting in Texas.

April 2021: Las Vegas Sands launches a multimillion-dollar ad campaign to push Texas to add casinos. 

February 2021: The Sports Betting Alliance, comprised of Texas' professional sports teams, betting platforms, and fans, mobilizes to legalize and regulate sports betting.

January 2021: The Texas state legislature assembles to discuss and review HB 1275.

February 2019: Representative Eddie Lucio III details proposed Texas sports betting regulations via HB 1275.

May 14, 2018: The Supreme Court (SCOTUS) overturns the Professional and Amateur Sports Protection Act (PASPA), enabling each U.S. state to formally legalize and regulate sports betting.

Best DFS Apps in Texas (2025)

With no legal sports betting available in Texas yet, daily fantasy sports (DFS) and social sportsbooks offer Lone Star bettors a fun alternative. 

From pick’em games to trading-style platforms, here are the top DFS and sweepstakes apps available to Texas users in 2025.

1. Thrillzz

No-deposit Bonus: $3 of SC + 3,000 FC Free

Code: COVERS

Claim $3

400% Match First Purchase Offer: $50 in Coins + 60,000 FC

Code: COVERS

Claim $50

✅ What it is: Thrillzz is a social sportsbook platform that utilizes virtual coins, where players make picks on sports outcomes within a fun, sweepstakes-based system.

📍 How it caters to Texas users specifically: Texans 18 and older can legally join Thrillzz to play prediction games on teams like the Dallas Cowboys or Texas Rangers under sweepstakes rules.

💰  Bonus details: Spend $10 and get $50 in Thrillzz Coins using Thrillzz promo code 'COVERS'.

💡  What it offers that traditional sportsbooks don’t: Thrillzz gives you a way to compete without risking real cash, using free daily Coins or Sweeps Coins to enter contests. You can play around with predictions, track your progress on leaderboards, and earn badges along the way.

If you want to aim for prizes, Sweeps Coins can be redeemed for cash prizes once they have been played through once.

The contests are similar to traditional sports bets, with moneylines, parlays, totals, props, and more.

⚖️  Legal reassurance: Available to users 18 and older in Texas, under sweepstakes gaming laws.

2. ProphetX

Up to 200 in Prophet Cash

Code: COVERS1

Claim 200

✅ What it is: ProphetX is a peer-to-peer sports trading platform. Think of it as a mini market where you buy and sell outcome positions.

📍 How it caters to Texas users specifically: Texas-based users can trade contracts tied to local teams, such as the Cowboys or Astros, with markets reflecting the state’s biggest matchups.

💰 Bonus details: New users receive $200 in Prophet Cash with ProphetX promo code 'COVERS1'.

💡 What it offers that traditional sportsbooks don’t: Instead of accepting fixed odds, ProphetX allows you to create your lines or jump into existing offers against other traders. You can trade in-play, buy when you expect momentum to swing, and sell if you want to lock in a profit.

For example, you might snap up a position on the Astros early in a game, then sell mid-game after a big inning. Additionally, you can interact with other traders, observing how they behave and matching peer offers in real-time, making it more dynamic and social than a standard sportsbook.

⚖️ Legal reassurance: Available to users 18 years or older in Texas, by DFS regulations.

3. Novig

  

Up to $100 Bonus

Code: COVERS1000

Claim Now

✅ What it is: Novig is a peer-to-peer sports prediction platform where you wager against other players, rather than against the house. It follows a sweepstakes casino model.

4. Underdog Fantasy

✅ What it is: Underdog Fantasy is a DFS platform famous for its best ball drafts and simple pick’em contests that let you predict player outcomes.

📍 How it caters to Texas users specifically: Texans 18 and older can legally join Underdog to draft players from local favorites like the Cowboys or Rockets, entering contests with a skill-based focus.

💰  Bonus details: Get up to a $1,000 bonus credit with Underdog Fantasy promo code 'COVERS1000'.

💡 What it offers that traditional sportsbooks don’t: Underdog has a variety of game formats you won’t find at regular sportsbooks.

Best ball contests let you draft your team once and have the system automatically set your highest scorers each week, with no in-season management needed.

In pick’em mode, you stack player over/unders into multi-leg entries with big potential payouts, and even partial wins if you miss one leg.

For example, you could predict five NFL players’ rushing totals on Sunday, with a chance to 20x your stake if all five hit. It’s a little like a parlay, but with a simplified interface that is easy for all kinds of players to understand and enjoy.

⚖️ Legal reassurance: Available to Texas residents aged 18 and older, in accordance with DFS guidelines.

5. Betr Picks

Play $10, Get $30 Instantly

Code: COVERSBONUS

Claim $30

✅ What it is: Betr Picks is a daily fantasy pick’em app built for fast, fun predictions with a streamlined mobile-first experience.

📍 How it caters to Texas users specifically: Texans can legally participate in Betr DFS contests with predictions centered on local favorites like the Spurs or Astros, all within the framework of skill-based fantasy regulations.

💰  Bonus details: Get $10 on Betr plus a $25 deposit match with Betr promo code 'COVERSBONUS'.

💡  What it offers that traditional sportsbooks don’t: Betr DFS focuses on fast contests and easy-to-understand picks instead of complicated lines. You can make quick predictions, stack them in multi-leg contests, and see results within hours rather than days.

For example, you might pick a couple of NBA players to go over their stat lines tonight, then know your outcome by the final buzzer. The app features social sharing capabilities to compare picks with friends and provides a straightforward onboarding process for new users.

It’s a simplified way to play, without getting into lengthy drafts or traditional odds.

⚖️ Legal reassurance: Available to Texas users 18 years of age and older, as per DFS laws.

6. DraftKings Pick6

✅ What it is: DraftKings Pick6 is a daily fantasy pick’em game where you predict if players will go over or under their projected stats, combining those choices for higher payouts.

📍 How it caters to Texas users specifically: Texans 18 and older can legally play Pick6, building entries with players from local teams like the Mavericks or Texans under daily fantasy rules.

💰 Bonus details: Play free for thousands in prize pools each week with no purchase required to get started.

💡  What it offers that traditional sportsbooks don’t: Pick6 is a simple concept that centers on player stats instead of traditional spreads or moneyline odds.

You select multiple player props to enter. For example, you might pick five NBA players to go over their points totals, and if they all land, you earn a big payout. Even if you miss one, you may still win partial prizes through flex options.

There are no house odds to beat, and all payouts are based on contest scoring against other players. DraftKings also rewards players with Crowns and Dynasty tier perks for consistent play, making it easy to stay engaged week after week.

⚖️ Legal reassurance:

Available to Texas users 18 years of age and older, as per DFS regulations.

7. Fliff

  

First purchase bonus: Spend $50, get up to $100 in Fliff Coins

Code: COVERS100

 Claim Now

  

No-deposit bonus: 5,000 Fliff Coins + 1 Fliff Cash

Code: COVERS100

 Claim Now

✅ What it is: Fliff is a sweepstakes-style platform where you use virtual coins to predict sports outcomes,  all without using your own money.

📍 How it caters to Texas users specifically: Texas players can select games featuring regional teams, such as the Dallas Cowboys or Rangers, under legally approved sweepstakes rules.

💰  Bonus details: Get $100 in Fliff Coins with Fliff promo code 'COVERS100'.

💡  What it offers that traditional sportsbooks don’t: Rather than risking cash, Fliff lets you play for free using either Fliff Coins or Fliff Cash. With the former, you are playing for fun. However, Fliff Cash can be redeemed for real cash prizes.

The contests on offer at Fliff are reminiscent of those available from real-money sportsbooks, featuring moneylines, spreads, totals, and even live betting.

⚖️  Legal reassurance: Available to users 18 years of age and older in Texas, as per sweepstakes regulations.

8. Kalshi

$10 Bonus

Code: COVERS

Claim $10

✅ What it is: Kalshi is a federally regulated prediction market where you buy and sell contracts based on yes-or-no sports outcomes, similar to trading in financial markets. It's a staple on our list of the best prediction market sites

📍 How it caters to Texas users specifically: Texans 18 and up can trade contracts on Kalshi related to sports events involving local favorites, such as the Cowboys, Spurs, or Astros.

💰  Bonus details: Get a $10 bonus after making your first qualified trade with Kalshi promo code 'COVERS'.

💡  What it offers that traditional sportsbooks don’t: Kalshi treats sports outcomes like tradable assets rather than static bets. You can buy into contracts predicting events, then sell or hold based on how the game unfolds.

For example, you might buy a contract for the Rangers to win pre-game, then sell mid-game if the value shifts in your favor.

Since prices move as people trade, you have more options to react to live game changes. Kalshi’s peer-to-peer approach eliminates the bookmaker and creates a more transparent environment for those who prefer data-driven strategies.

⚖️  Legal reassurance: Available to Texas users 18 and older, by federal prediction-market regulations.

Is sports betting legal in Texas?

No. Texas does not rank among the states with legal sports betting, and no legal channels or outlets exist in gambling-shy Texas. The Lone Star State purports to support personal freedoms, but conservative values and the Republican-held Senate and House of Representatives have stalled momentum for a legalized market that online sports betting Texas bettors can access.

Texas Governor Greg Abbott is allegedly warming to the idea, and his support would provide enough political cover for fellow Republicans to formally back the initiative. Texas Representative Sam Harless recently filed HJR 134, which "proposes a constitutional amendment authorizing the legislature to legalize wagering in this state on certain sporting events”. Meanwhile, Rep. Charlie Geren submitted HJR 137 to regulate sports wagering by implementing general laws and requirements for authorized participants. Both of these sports betting bills were filed in February 2025 in hopes that they would make this year's ballot in November and finally provide a positive answer to the question — "Is sports betting legal in Texas?". 

The Sports Betting Alliance, a consortium of Texas-based professional sports teams, pledges support for HB 2070, SB 736, and SJR 39, which would legalize online and retail sports betting in the Lone Star state.

Democratic Rep. Eddie Lucio III introduced HB 1275 in the Texas House in 2019. The sports betting bill sought to regulate retail and online sports betting, but it failed. Despite appeals from gaming companies and the major professional sports franchises, Lieutenant Governor Dan Patrick and fellow Republican lawmakers nixed the efforts.

Efforts to legalize sports betting in Texas necessitate a constitutional referendum. As a result, sports betting enthusiasts in Texas face a standstill.

Who can bet on daily fantasy sports in Texas?

While traditional online sports betting Texas options are not available in 2025, daily fantasy sports (DFS) are available to residents 18 and older. If sports betting becomes legal, the minimum age would likely be 21.

Crossing state lines: Nearby betting sites in 2025

Texas missed a golden opportunity to implement legal sports betting. Now, neighboring states Arkansas, Louisiana, and New Mexico have become legitimate sports betting markets.

Each of those markets offers retail or in-person wagering only, but Louisiana is on the cusp of rolling out online sports betting. Retail betting is limited in the states above, highlighting Texas' need to push for online betting.

How to start DFS betting in Texas

State-regulated TX sportsbooks are still prohibited, but local punters can create accounts with the best online sports betting Texas options in 2025, which include daily fantasy sports betting sites. 

We've outlined the registration process for Texas DFS betting sites below: 

Latest Texas betting news

DFS vs. Sports Betting - What's the Difference?

Conservative politicians continue to oppose a legal online sports betting Texas market, citing infighting and competition among stakeholders. Texas Lt. Gov. Dan Patrick, who carries significant influence in the Republican-held Senate, had this to say about sports betting: "...it's not even an issue that's going to see the light of day this session."

Realistically, Texas bettors are looking at 2025 before any movement is made. Despite the political red tape, sports betting interest groups have made headway and are seeking to capitalize on what could be a highly lucrative market.

In the meantime, we'll showcase the major disparities between Texas' daily fantasy sports betting and traditional sports betting in 2025.

Operating DFS sites is legal in 2025.

Mobile daily fantasy sports betting is accessible.

DFS provides similar entertainment to regular sports betting without the accompanying financial risk, as you can play using virtual currency and avoid real-money deposits.

Enter DFS contests to earn prizes, such as in-platform bonuses and real cash. 

Engage in an online community and socialize with other Texas wagerers

Daily fantasy sports provide a social community and increased opportunities to compete directly with friends.

Texas sports betting is still illegal in 2025.

The Republican party holds a majority in all chambers.

What you can't bet on in Texas

Lone Star State bettors do not have access to locally regulated Texas sportsbooks. Should legal sports betting become available in Texas, wagering on all professional, college, and Olympic sports will be permitted.

Politics

Wagering on political outcomes, like presidential elections, will not be permitted at the state or federal level. Texas betting sites will not post betting lines on politics.

Entertainment award ceremonies

Betting lines for celebrity-laden events and awards shows may be available from Texas sportsbooks. It's too early to tell.

esports

HB 1275 includes provisions for regulated online and mobile wagering, but it's unclear where esports falls under regulatory oversight. Of note, former Dallas Mavericks owner Mark Cuban also owns an esports betting platform called Unikrn.

What about Texas college sports?

Texans have a healthy appetite for college sports. While some states have imposed significant limitations on collegiate sports betting, including limiting all wagering to out-of-state teams and games, we are skeptical that Texas would place such restrictions on Lone Star State bettors.

Home team advantage: Texas sports

Eliminate any hometown bias by conducting relevant research on prospective bets at online sports betting Texas sites before supporting your favorite professional sports teams. This due diligence is a great way to manage your bankroll smartly and will help you avoid blindly backing your local teams or players.

Review our how to bet guides for actionable intel aimed at new and intermediate bettors before wagering on your local professional sports teams.

NHL

Dallas Stars

Get live NHL odds

NBA

Dallas Mavericks

Houston Rockets

San Antonio Spurs

Get live NBA odds

NFL

Dallas Cowboys

Houston Texans

Get live NFL odds

MLB

Texas Rangers

Houston Astros

Get live MLB odds

Other types of gambling

Texas lacks a dedicated or centralized retail gaming network, largely because no legal casinos are in operation. However, the state does operate a state lottery, and there's likely no appetite for upending the current system.

Quick facts: Texas sports betting

Traditional online sportsbooks or retail locations does not exist in the Lone Star State, which is currently composed of the top online sports betting Texas sites like DFS and social sportsbooks. Major sports betting operators have set their sights on Texas, but we do not expect any movement anytime soon.

Consult our quick facts table for relevant and timely online sports betting Texas updates.

Responsible gaming in Texas

Legal U.S. sports betting markets

Should the answer to "Is sports betting legal in Texas?" ever be "Yes, and it includes traditional operators like FanDuel and DraftKings", then the state would join the ranks of these already legalized jurisdictions:

Recent legal U.S. sports betting launches

Missouri sports betting is the focus in 2025 after MO voters approved Amendment 2 during the 2024 U.S. Election, setting the stage for a legalized betting market to launch later this year. The legal Missouri sports betting scene is expected to feature up to 14 top online sportsbooks, with the launch scheduled for December 1, 2025.

North Carolina was the 39th U.S. state to legalize sports betting, with online sportsbooks going live on March 11, 2024. Users can now register with top operators to access lucrative sign-up bonuses. 

Legal Vermont sports betting launched on Jan. 11, 2024, with DraftKings, FanDuel, and Fanatics Sportsbook going live in the state.

Maine sports bettors now have legal wagering options online. Maine sports betting arrived on Nov. 3, 2023.

Kentucky sports betting entered the legal landscape on Sept. 7, 2023, with the arrival of retail operations. Legal online and mobile sports betting launched on Sept. 28.  

Potential legal U.S. sports betting markets

Since Texas is still a far cry from joining the number of states moving toward legal sports betting, we haven't added it to our list below. The regions that are listed may potentially offer legal sports gambling to those within their borders soon:

Sportsbook to avoid in Texas

See all blacklisted sportsbooks

Texas residents have faced a long wait for legal sports betting, but frustrated gamblers need to avoid using unregulated offshore sportsbooks. Any site claiming to be a legal Texas sports betting platform is misleading and should not be trusted. Steer clear of these offshore operators entirely

• Allegations of withdrawal issues
• No license information available on site
• Poor customer service

• Multiple reports of slow payments
• Allegations of non-payments
• Risk of account closure simply for winning bets

• Reports of confiscated winnings
• Slow customer support response times