Bet Islands payout delays
my money order was requested over a week ago...
I requested money orders for $3000 on November 27th..the day i started this thread. Im fine with waiting until next monday for them to send it if thats really going to be the case..just seems odd that i would request a check first and be getting it next week..you request it after me and it's this friday. Im fine with waiting as i said, but i just hope the stories we are getting are accurate....Did they take the money from your account yet?
my money order was requested over a week ago...
I requested money orders for $3000 on November 27th..the day i started this thread. Im fine with waiting until next monday for them to send it if thats really going to be the case..just seems odd that i would request a check first and be getting it next week..you request it after me and it's this friday. Im fine with waiting as i said, but i just hope the stories we are getting are accurate....Did they take the money from your account yet?
I was reading some posts at another forum and things dont seem to be looking good with payouts.
cuwgolfer, can you let us know when they remove the money from your account? i will do the same, but you were told you will get your check this friday so yours should be taken out first..when the money is out of the account at least thats a good sign the payout is being processed.
I was reading some posts at another forum and things dont seem to be looking good with payouts.
cuwgolfer, can you let us know when they remove the money from your account? i will do the same, but you were told you will get your check this friday so yours should be taken out first..when the money is out of the account at least thats a good sign the payout is being processed.
I requested a payout yesterday for $3000 and they said it would be sent out monday..today i decided i would call back and see if i could change it to $5000 because it hasnt been processed yet.. i speak to a guy named Rudy who tells me he doesn't see anything in my account that says i requested a payout yesterday..im one of the lucky ones to have received three p2p payouts since November 27th, but im to the point now where i have absolutely zero confidence that anything im told at betislands is true. They have to cleanup this customer service nightmare. If i didn't call today to change my payout amount i would just be waiting next week for a payout that wouldn't have arrived because it was never in the system..of course it still might not be in the system, i will have to call back later this week to make sure the guy i spoke to today did his job correctly.
I requested a payout yesterday for $3000 and they said it would be sent out monday..today i decided i would call back and see if i could change it to $5000 because it hasnt been processed yet.. i speak to a guy named Rudy who tells me he doesn't see anything in my account that says i requested a payout yesterday..im one of the lucky ones to have received three p2p payouts since November 27th, but im to the point now where i have absolutely zero confidence that anything im told at betislands is true. They have to cleanup this customer service nightmare. If i didn't call today to change my payout amount i would just be waiting next week for a payout that wouldn't have arrived because it was never in the system..of course it still might not be in the system, i will have to call back later this week to make sure the guy i spoke to today did his job correctly.
Kelly: let me tell you what's going on. Right now we're sending and receiving a great amount of money on a daily basis and we don't want to raise a flag with either WU or MG since those are our payment methods.
this is the response I got today trying to request a 975 wu payout
i'm going to take the request but right now we're experiencing a little delay with the processor so i can't promise your payout is going to go out today
Kelly: let me tell you what's going on. Right now we're sending and receiving a great amount of money on a daily basis and we don't want to raise a flag with either WU or MG since those are our payment methods.
this is the response I got today trying to request a 975 wu payout
i'm going to take the request but right now we're experiencing a little delay with the processor so i can't promise your payout is going to go out today
me: hey jason. Kelly was checking on a check for me that I was told went out yesterday but didnt seem to be the case and he wanted me to check back with him in a few hours and I last talked with him and 10:30 am so could you possibly transfer me to him?
me: he was looking into the situation for me
info: Please wait while I transfer the chat to 'Kelly'.
info: You are now chatting with 'Kelly'
Kelly: Hi, ........
me: hey kelly. did you find out anything on that check?
Kelly: Yes. It did not go out yesterday, it's scheduled to go out next monday. So you're gonna be receiving it by next friday.
me: hmm ok. thats weird that i was told that it went out yesterday. hopefully it doesnt keep getting delayed
Kelly: I got this info straight from accounting.
me: and did they send the full $2500? or a different amount?
Kelly: No, the amount should be the same, no change on that.
me: ok sounds good. when do checks go out on monday's?
me: because i will check back at that time to make sure that the funds are out of my account
Kelly: Yes, they go out on mondays and it takes 5-7 days to receive them so usually by friday you should have it
Kelly: The cutoff time for checks is friday. Maybe you want to contact us this friday?
Kelly: Just to confirm. And Ryan will be in by then too.
me: ok sounds good.
me: thanks
Kelly: Thank you, sir
me: hey jason. Kelly was checking on a check for me that I was told went out yesterday but didnt seem to be the case and he wanted me to check back with him in a few hours and I last talked with him and 10:30 am so could you possibly transfer me to him?
me: he was looking into the situation for me
info: Please wait while I transfer the chat to 'Kelly'.
info: You are now chatting with 'Kelly'
Kelly: Hi, ........
me: hey kelly. did you find out anything on that check?
Kelly: Yes. It did not go out yesterday, it's scheduled to go out next monday. So you're gonna be receiving it by next friday.
me: hmm ok. thats weird that i was told that it went out yesterday. hopefully it doesnt keep getting delayed
Kelly: I got this info straight from accounting.
me: and did they send the full $2500? or a different amount?
Kelly: No, the amount should be the same, no change on that.
me: ok sounds good. when do checks go out on monday's?
me: because i will check back at that time to make sure that the funds are out of my account
Kelly: Yes, they go out on mondays and it takes 5-7 days to receive them so usually by friday you should have it
Kelly: The cutoff time for checks is friday. Maybe you want to contact us this friday?
Kelly: Just to confirm. And Ryan will be in by then too.
me: ok sounds good.
me: thanks
Kelly: Thank you, sir
yup. exactly why i want to go to vegas
Any update on your payout request? is the money still in your account? nothing new on my end..my money is still sitting in my account.
yup. exactly why i want to go to vegas
Any update on your payout request? is the money still in your account? nothing new on my end..my money is still sitting in my account.
Just got left a real strange voicemail....
I just got a call from a guy named Dan who was claiming to be partners with former NBA ref Tim Donaghy.....saying he has an account at betislands.com and has some information he would like to share with me.
THE FUK?
Just got left a real strange voicemail....
I just got a call from a guy named Dan who was claiming to be partners with former NBA ref Tim Donaghy.....saying he has an account at betislands.com and has some information he would like to share with me.
THE FUK?
uwgolfer,
I hate to be the bearer of bad news but i wouldn't count on that check coming this week..i dont know if you have been following the situation over at sportsbookreview but nobody is getting the money today as they were promised..its more of the same stories, delays..they are waiting for the processor.
uwgolfer,
I hate to be the bearer of bad news but i wouldn't count on that check coming this week..i dont know if you have been following the situation over at sportsbookreview but nobody is getting the money today as they were promised..its more of the same stories, delays..they are waiting for the processor.
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