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    All Forums | Gaming Industry - US

    Bet Islands payout delays

    «First Previous 1234 Next Last»
    cuwgolfer
    JasonDC
    smithy69
    Cuse4TW
    TRACER35
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    cuwgolfer
    cuwgolfer
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    Posted: Dec. 10, 2012 - 5:06 PM ET #51

    my money order was requested over a week ago...
    Reply
    my money order was requested over a week ago...
     
    JasonDC
    JasonDC
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    Posted: Dec. 10, 2012 - 6:07 PM ET #52

    Quote Originally Posted by cuwgolfer:

    my money order was requested over a week ago...

    I requested money orders for $3000 on November 27th..the day i started this thread. Im fine with waiting until next monday for them to send it if thats really going to be the case..just seems odd that i would request a check first and be getting it next week..you request it after me and it's this friday. Im fine with waiting as i said, but i just hope the stories we are getting are accurate....Did they take the money from your account yet?

    Reply

    Quote Originally Posted by cuwgolfer:

    my money order was requested over a week ago...

    I requested money orders for $3000 on November 27th..the day i started this thread. Im fine with waiting until next monday for them to send it if thats really going to be the case..just seems odd that i would request a check first and be getting it next week..you request it after me and it's this friday. Im fine with waiting as i said, but i just hope the stories we are getting are accurate....Did they take the money from your account yet?

     
    cuwgolfer
    cuwgolfer
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    Posted: Dec. 10, 2012 - 7:08 PM ET #53

    nope they are still in there unfortunately....
    Reply
    nope they are still in there unfortunately....
     
    JasonDC
    JasonDC
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    Posted: Dec. 11, 2012 - 11:26 AM ET #54

    I was reading some posts at another forum and things dont seem to be looking good with payouts.

    cuwgolfer, can you let us know when they remove the money from your account? i will do the same, but you were told you will get your check this friday so yours should be taken out first..when the money is out of the account at least thats a good sign the payout is being processed.

     

    Reply

    I was reading some posts at another forum and things dont seem to be looking good with payouts.

    cuwgolfer, can you let us know when they remove the money from your account? i will do the same, but you were told you will get your check this friday so yours should be taken out first..when the money is out of the account at least thats a good sign the payout is being processed.

     

     
    JasonDC
    JasonDC
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    Posted: Dec. 11, 2012 - 12:16 PM ET #55

    I requested a payout yesterday for $3000  and they said it would be sent out monday..today i decided i would call back and see if i could change it to $5000 because it hasnt been processed yet.. i speak to a guy named Rudy who tells me he doesn't see anything in my account that says i requested a payout yesterday..im one of the lucky ones to have received three p2p payouts since November 27th, but im to the point now where i have absolutely zero confidence that anything im told at betislands is true. They have to cleanup this customer service nightmare. If i didn't call today to change my payout amount i would just be waiting next week for a payout that wouldn't have arrived because it was never in the system..of course it still might not be in the system, i will have to call back later this week to make sure the guy i spoke to today did his job correctly.

    Reply

    I requested a payout yesterday for $3000  and they said it would be sent out monday..today i decided i would call back and see if i could change it to $5000 because it hasnt been processed yet.. i speak to a guy named Rudy who tells me he doesn't see anything in my account that says i requested a payout yesterday..im one of the lucky ones to have received three p2p payouts since November 27th, but im to the point now where i have absolutely zero confidence that anything im told at betislands is true. They have to cleanup this customer service nightmare. If i didn't call today to change my payout amount i would just be waiting next week for a payout that wouldn't have arrived because it was never in the system..of course it still might not be in the system, i will have to call back later this week to make sure the guy i spoke to today did his job correctly.

     
    smithy69
    smithy69
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    Posted: Dec. 11, 2012 - 12:54 PM ET #56

    Kelly: let me tell you what's going on. Right now we're sending and receiving a great amount of money on a daily basis and we don't want to raise a flag with either WU or MG since those are our payment methods.

     

    this is the response I got today trying to request a 975 wu payout

     i'm going to take the request but right now we're experiencing a little delay with the processor so i can't promise your payout is going to go out today

    Reply

    Kelly: let me tell you what's going on. Right now we're sending and receiving a great amount of money on a daily basis and we don't want to raise a flag with either WU or MG since those are our payment methods.

     

    this is the response I got today trying to request a 975 wu payout

     i'm going to take the request but right now we're experiencing a little delay with the processor so i can't promise your payout is going to go out today

     
    smithy69
    smithy69
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    Posted: Dec. 11, 2012 - 12:55 PM ET #57

    that was 3 hours ago I just logged into my acct and the money is still sitting in there
    Reply
    that was 3 hours ago I just logged into my acct and the money is still sitting in there
     
    cuwgolfer
    cuwgolfer
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    Posted: Dec. 11, 2012 - 3:23 PM ET #58

    well, not a good news update. So i spoke with kelly today and someone told me yesterday that the funds were sent. I contacted them last night and asked how long it took for the money to be taken out of my account. At 6pm central time a representative said that his boss said the funds would be taken out in a few hours. I check back at 9pm central, nothing... so this morning, I check back and kelly tells me that my funds are going out next monday and that i will have them by next friday. Same as you Jason. I was like WTF? I was told yesterday my money was sent for 2500 via check. Guess i was wrong. I emailed ryan but he is out of his office till friday. Pretty dumb if you ask me. I will get paid but this is annoying as hell   
    Reply
    well, not a good news update. So i spoke with kelly today and someone told me yesterday that the funds were sent. I contacted them last night and asked how long it took for the money to be taken out of my account. At 6pm central time a representative said that his boss said the funds would be taken out in a few hours. I check back at 9pm central, nothing... so this morning, I check back and kelly tells me that my funds are going out next monday and that i will have them by next friday. Same as you Jason. I was like WTF? I was told yesterday my money was sent for 2500 via check. Guess i was wrong. I emailed ryan but he is out of his office till friday. Pretty dumb if you ask me. I will get paid but this is annoying as hell   
     
    cuwgolfer
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    Posted: Dec. 11, 2012 - 3:23 PM ET #59

    well, not a good news update. So i spoke with kelly today and someone told me yesterday that the funds were sent. I contacted them last night and asked how long it took for the money to be taken out of my account. At 6pm central time a representative said that his boss said the funds would be taken out in a few hours. I check back at 9pm central, nothing... so this morning, I check back and kelly tells me that my funds are going out next monday and that i will have them by next friday. Same as you Jason. I was like WTF? I was told yesterday my money was sent for 2500 via check. Guess i was wrong. I emailed ryan but he is out of his office till friday. Pretty dumb if you ask me. I will get paid but this is annoying as hell   
    Reply
    well, not a good news update. So i spoke with kelly today and someone told me yesterday that the funds were sent. I contacted them last night and asked how long it took for the money to be taken out of my account. At 6pm central time a representative said that his boss said the funds would be taken out in a few hours. I check back at 9pm central, nothing... so this morning, I check back and kelly tells me that my funds are going out next monday and that i will have them by next friday. Same as you Jason. I was like WTF? I was told yesterday my money was sent for 2500 via check. Guess i was wrong. I emailed ryan but he is out of his office till friday. Pretty dumb if you ask me. I will get paid but this is annoying as hell   
     
    cuwgolfer
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    Posted: Dec. 11, 2012 - 3:24 PM ET #60

    are there any good books for us customers anymore? it doesnt seem like it. 
    Reply
    are there any good books for us customers anymore? it doesnt seem like it. 
     
    cuwgolfer
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    Posted: Dec. 11, 2012 - 3:27 PM ET #61

    Jason: Good Afternoon, how can I assist you today?
    me: hey jason. Kelly was checking on a check for me that I was told went out yesterday but didnt seem to be the case and he wanted me to check back with him in a few hours and I last talked with him and 10:30 am so could you possibly transfer me to him? 
    me: he was looking into the situation for me
    info: Please wait while I transfer the chat to 'Kelly'.
    info: You are now chatting with 'Kelly'
    Kelly: Hi, ........
    me: hey kelly. did you find out anything on that check?
    Kelly: Yes. It did not go out yesterday, it's scheduled to go out next monday. So you're gonna be receiving it by next friday.
    me: hmm ok. thats weird that i was told that it went out yesterday. hopefully it doesnt keep getting delayed
    Kelly: I got this info straight from accounting.
    me: and did they send the full $2500? or a different amount?
    Kelly: No, the amount should be the same, no change on that.
    me: ok sounds good. when do checks go out on monday's? 
    me: because i will check back at that time to make sure that the funds are out of my account 
    Kelly: Yes, they go out on mondays and it takes 5-7 days to receive them so usually by friday you should have it
    Kelly: The cutoff time for checks is friday. Maybe you want to contact us this friday?
    Kelly: Just to confirm. And Ryan will be in by then too.
    me: ok sounds good.
    me: thanks
    Kelly: Thank you, sir
    Reply
    Jason: Good Afternoon, how can I assist you today?
    me: hey jason. Kelly was checking on a check for me that I was told went out yesterday but didnt seem to be the case and he wanted me to check back with him in a few hours and I last talked with him and 10:30 am so could you possibly transfer me to him? 
    me: he was looking into the situation for me
    info: Please wait while I transfer the chat to 'Kelly'.
    info: You are now chatting with 'Kelly'
    Kelly: Hi, ........
    me: hey kelly. did you find out anything on that check?
    Kelly: Yes. It did not go out yesterday, it's scheduled to go out next monday. So you're gonna be receiving it by next friday.
    me: hmm ok. thats weird that i was told that it went out yesterday. hopefully it doesnt keep getting delayed
    Kelly: I got this info straight from accounting.
    me: and did they send the full $2500? or a different amount?
    Kelly: No, the amount should be the same, no change on that.
    me: ok sounds good. when do checks go out on monday's? 
    me: because i will check back at that time to make sure that the funds are out of my account 
    Kelly: Yes, they go out on mondays and it takes 5-7 days to receive them so usually by friday you should have it
    Kelly: The cutoff time for checks is friday. Maybe you want to contact us this friday?
    Kelly: Just to confirm. And Ryan will be in by then too.
    me: ok sounds good.
    me: thanks
    Kelly: Thank you, sir
     
    JasonDC
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    Posted: Dec. 11, 2012 - 3:40 PM ET #62

    There is a good chance im going to be going to Northern Ireland for a couple months..i will have access to betting shops and any offshore book i choose..cant wait!  I wish i could put bets in for people and charge a small fee but thats not possible i guess..first of all they have no reason to trust me with their money and secondly i dont want to get arrested for putting in bets for people for a few extra bucks...i know for sure i will enjoy walking in to the betting shop placing my bets hassle free.
    Reply
    There is a good chance im going to be going to Northern Ireland for a couple months..i will have access to betting shops and any offshore book i choose..cant wait!  I wish i could put bets in for people and charge a small fee but thats not possible i guess..first of all they have no reason to trust me with their money and secondly i dont want to get arrested for putting in bets for people for a few extra bucks...i know for sure i will enjoy walking in to the betting shop placing my bets hassle free.
     
    cuwgolfer
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    Posted: Dec. 11, 2012 - 3:44 PM ET #63

    yup. exactly why i want to go to vegas . I just need good deals
    Reply
    yup. exactly why i want to go to vegas . I just need good deals
     
    JasonDC
    JasonDC
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    Posted: Dec. 17, 2012 - 1:50 PM ET #64

    Quote Originally Posted by cuwgolfer:

    yup. exactly why i want to go to vegas . I just need good deals

    Any update on your payout request? is the money still in your account? nothing new on my end..my money is still sitting in my account.

    Reply

    Quote Originally Posted by cuwgolfer:

    yup. exactly why i want to go to vegas . I just need good deals

    Any update on your payout request? is the money still in your account? nothing new on my end..my money is still sitting in my account.

     
    cuwgolfer
    cuwgolfer
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    Posted: Dec. 17, 2012 - 3:19 PM ET #65

    Jason, the money was taken out of my account on saturday and they told me the check will be here this friday. So looks good for me
    Reply
    Jason, the money was taken out of my account on saturday and they told me the check will be here this friday. So looks good for me
     
    Cuse4TW
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    Posted: Dec. 17, 2012 - 5:37 PM ET #66

    WTF,

    Just got left a real strange voicemail....

    I just got a call from a guy named Dan who was claiming to be partners with former NBA ref Tim Donaghy.....saying he has an account at betislands.com and has some information he would like to share with me.

    THE FUK?
    Reply
    WTF,

    Just got left a real strange voicemail....

    I just got a call from a guy named Dan who was claiming to be partners with former NBA ref Tim Donaghy.....saying he has an account at betislands.com and has some information he would like to share with me.

    THE FUK?
     
    cuwgolfer
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    Posted: Dec. 17, 2012 - 5:43 PM ET #67

    lol....... ummmmmmmmm what?? weird 
    Reply
    lol....... ummmmmmmmm what?? weird 
     
    Cuse4TW
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    Posted: Dec. 17, 2012 - 5:50 PM ET #68

    your telling me, i let it ring then listened to the voice mail....idk if i should call him back or not 

    may as well lol
    Reply
    your telling me, i let it ring then listened to the voice mail....idk if i should call him back or not 

    may as well lol
     
    cuwgolfer
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    Posted: Dec. 17, 2012 - 6:44 PM ET #69

    you should and let us know what he says lol
    Reply
    you should and let us know what he says lol
     
    JasonDC
    JasonDC
    Prospect
    Participation Meter
    Joined: Dec, 2011
    Posts: 243
    Posted: Dec. 17, 2012 - 7:43 PM ET #70

    uwgolfer,

    I hate to be the bearer of bad news but i wouldn't count on that check coming this week..i dont know if you have been following the situation over at sportsbookreview but nobody is getting the money today as they were promised..its more of the same stories, delays..they are waiting for the processor.

     

     

    Reply

    uwgolfer,

    I hate to be the bearer of bad news but i wouldn't count on that check coming this week..i dont know if you have been following the situation over at sportsbookreview but nobody is getting the money today as they were promised..its more of the same stories, delays..they are waiting for the processor.

     

     

     
    smithy69
    smithy69
    Prospect
    Participation Meter
    Joined: Nov, 2012
    Posts: 29
    Posted: Dec. 17, 2012 - 8:26 PM ET #71

    Update on Betislands a buddy of mine told me he requested a payout this morning they told him it would be available by 4pm with the info he called at 4 nothing called at 6pm and still not available so he cancelled it and put the money into play on a few games. There are full of garbage that there processor issue would be fixed today there just trying to passify account holders until they play all there funds there a joke of a book
    Reply
    Update on Betislands a buddy of mine told me he requested a payout this morning they told him it would be available by 4pm with the info he called at 4 nothing called at 6pm and still not available so he cancelled it and put the money into play on a few games. There are full of garbage that there processor issue would be fixed today there just trying to passify account holders until they play all there funds there a joke of a book
     
    JasonDC
    JasonDC
    Prospect
    Participation Meter
    Joined: Dec, 2011
    Posts: 243
    Posted: Dec. 17, 2012 - 9:33 PM ET #72

    Bad news boys..betislands is done, nobody is getting a payout..i would encourage everyone to read the forums at SBR if they want more details because im too sick about all of this to get in to it.
    Reply
    Bad news boys..betislands is done, nobody is getting a payout..i would encourage everyone to read the forums at SBR if they want more details because im too sick about all of this to get in to it.
     
    TRACER35
    TRACER35
    Prospect
    Participation Meter
    Joined: May, 2012
    Posts: 102
    Posted: Dec. 17, 2012 - 10:36 PM ET #73

    SBR just pulled betislands from their sponsor banner. They are done. RIP BETISLANDS just like I said last tuesday.
    Reply
    SBR just pulled betislands from their sponsor banner. They are done. RIP BETISLANDS just like I said last tuesday.
     
    PhantomFlag
    PhantomFlag
    Rookie
    Participation Meter
    Joined: May, 2007
    Posts: 941
    Posted: Dec. 18, 2012 - 12:16 AM ET #74

    This might have to be it for me with Sports betting, I have stayed with BI for 3 years now and finally recently pulled even on the account there,so I get going with a local and sure enough lose a dime to him.  Have a buck in BI and turn into a dime - go to withdraw today and get told 5eastern thru WU for 975 then call at 4 CS tells me it is coming that I should expect a call .no call so it is now 6pm and NO ONE answers in CS!!  I pleaded with these guys for a week or two now to come clean if stuff is going bad there that alot of bad signs lately, and they have always been honestly good people there and told me everything is fine it is all about processor.  I cannot believe this, will try again in the AM and pray I get this money, I cannot take this stuff anymore, so hard to win a bet and get ahead then this worry.  I give up.  
    Reply
    This might have to be it for me with Sports betting, I have stayed with BI for 3 years now and finally recently pulled even on the account there,so I get going with a local and sure enough lose a dime to him.  Have a buck in BI and turn into a dime - go to withdraw today and get told 5eastern thru WU for 975 then call at 4 CS tells me it is coming that I should expect a call .no call so it is now 6pm and NO ONE answers in CS!!  I pleaded with these guys for a week or two now to come clean if stuff is going bad there that alot of bad signs lately, and they have always been honestly good people there and told me everything is fine it is all about processor.  I cannot believe this, will try again in the AM and pray I get this money, I cannot take this stuff anymore, so hard to win a bet and get ahead then this worry.  I give up.  
     
     
    cuwgolfer
    cuwgolfer
    Veteran
    Participation Meter
    Joined: Nov, 2010
    Posts: 3312
    Posted: Dec. 18, 2012 - 12:29 AM ET #75

    how do we know 100% betislands is done?? besides all the sbr forum crap. just curious? i really hope that i get the 2500 at some point. guess i will just pray. i was told id have it friday. seems from the posts ill never get it. sigh
    Reply
    how do we know 100% betislands is done?? besides all the sbr forum crap. just curious? i really hope that i get the 2500 at some point. guess i will just pray. i was told id have it friday. seems from the posts ill never get it. sigh
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