PokerFan shutsdown operation

   In the middle of the night.Literally out of the blue,playing a tournament,receive email saying Pokerfan is shutting down immediately.Of course it lets me play out my last tourney and I go on to get 2nd place for $800.I now have a remaining balance of over $1300 in which I am fairly certain I will never see a dime of.I have been getting the run around for weeks after trying to withdraw some money,getting inconsistent lies and excuse after excuse.The writing has been on the wall for sometime,and to the people I've seen on here saying PokerFan screwed them or someone they knew over,they were right.Turns out the same thing has happened to me after winning some money from Covers weekly freeroll and parlaying that into $1300 over the last month or so.That's the risk you take when playing on these fly by night illegitimate poker site.I was just hoping that being a Covers sponsored site that this one might be different.Yes I have just been a lurker on here to this point,but I have to share my terrible experience.

No more weekly COVERS tournament

Dear chilitokid ,

We would like to advise you that effective immediately PokerFan will be closing down the sites poker games. The cashier will remain open until the 22nd of April so that you can withdraw any remaining funds you have with our site, and then after that time the site will be permanently closed and you will no longer be able to login to the software.

We hope you enjoyed your time playing with Pokerfan.

Regards,

PokerFan Management.

 Yeah I'm sure PokerFan will make sure all of its players get paid.Because that's what pokersites that suddenly go under do.

i never deposited only the covers freeroll. took me a month but the begining of march they sent me a check for $200 the only time i went for a withdraw. keep on writing them.

was fun playing the thur tourny.

Thank you very much for the reply.It's the first bit of good news I've heard.Can you tell me if you had problems sending them the documents that they require for withdrawal.They keep telling me that they are not receiving them,although I have sent them a hundred times.

  Anybody else with any experience receiving withdrawals from Pokerfan? Any insight,input would be greatly appreciated.

You can always try withdrawing your money through here: https://www.ewalletxpress.com/svc/app

That's how I initially withdrew my money, and then transferred to a site that pays rakeback.

Thanks Giant,I will look into that option if I can get to that point.My problem is that they keep telling me that they are not receiving my id copy and verification form documents that I am sending by email.Also the upload documents option on their webpage does not work.Did you have trouble with this process before your first withdrawal?

The identification process was a pain in the ass, but after you do it, it typically speeds things up.

I'm not sure what to tell you. I can't remember, do they have live-chat support?  If so, go and ask them.

I wish I could be more help, but I haven't really used them since the end of 2009. Good luck.

Anyone able to log in today? I've been having some trouble and have even tried resetting my password.

Instadebit they paid me with no hassles previously try contacting Merge support they are looking into transfering my cash into my other merge account.will miss thursday night tournenment

I never closed the poker client after seeing that they were shutting down for fear i wouldn't be able to get back in.Most people didn't receive proper warning though.

Thanks to everyone for any information and/or experiences with PokerFan.I actually received an email today saying that they finally received my documents and my withdrawal is being processed.Not sure what happened,but I'll give props to Lou.The same day I brought this to his attention they have somehow now magically received everything.Pretty strange since I've been sending the docs over and over for weeks.We'll see,I will update.

Thats funny they told me that they couldnt tranfer the money to another account on Merge.That was one of the solutions I offered them,but they said that they could not do that.

Think I'm screwed.. I emailed their support email, but doubt I'll hear back from them.

They have claimed that they weren't able to receive any of my emails over the past several weeks,until today they say they now got them supposedly.The agent on live chat also gave me an alternative email address  support@pokercs.com .I didn't use it myself,buy you might try that.The email I received said that the software is still supposed to work until April 22nd so that players can withdraw their remaining balance,but the games were all shut down last night.

Mind you it was not a big transfer lost alot in the past 2 months

Back in the fall there was a problem with contacting the site and pulled the cash out in 3 withdraws had a feeling the site was not financially stable.

Thanks Dober
It'd be nice to even access live chat at this point.  I saw that email also, it was sitting in my spam box.  Too bad I can't even log into the software client to access the cashier and withdraw.

I'll give it a day or two then try the email you mentioned.

No I didn't mean it like you were bullshittin.I'm just suspicious of the support teams motives,still remains to be seen.And the only withdrawal options available to me are check,and a couple of ewallets that I have never used.Unfortunately the one Giant mentioned is not one of them.