We were very pleased to receive the news today that allows US players to cash out their real money balances.
In response to this update, the Cashout Option in the PokerStars Cashier
will be temporarily closed to allow us to prepare the technical
solutions and formulate the plan and processes required to allow you to
cash out your balance.
In the interim, any pending cashouts have been returned to your account
in order to ensure players have the opportunity to cash out orderly.
Please be assured, player balances are safe. We will notify all US
territories players as soon as the cashier is available again.
Providing you with the facility to cash out is our top priority right
now, and hopefully all US territories players will be able to cash out
via the PokerStars Cashier in the near future. We apologize for the
temporary delay, and sincerely appreciate your patience and cooperation,
as we continue working towards providing you with a solution to cash
out.
Regards,
PokerStars Support
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To remove first post, remove entire topic.
support@pokerstars.euto me
show details10:36 PM (11 minutes ago)
Dear YellowArmy13,
We were very pleased to receive the news today that allows US players to cash out their real money balances.
In response to this update, the Cashout Option in the PokerStars Cashier
will be temporarily closed to allow us to prepare the technical
solutions and formulate the plan and processes required to allow you to
cash out your balance.
In the interim, any pending cashouts have been returned to your account
in order to ensure players have the opportunity to cash out orderly.
Please be assured, player balances are safe. We will notify all US
territories players as soon as the cashier is available again.
Providing you with the facility to cash out is our top priority right
now, and hopefully all US territories players will be able to cash out
via the PokerStars Cashier in the near future. We apologize for the
temporary delay, and sincerely appreciate your patience and cooperation,
as we continue working towards providing you with a solution to cash
out.
I attempted to cashout the day news broke about the US shutdown. Nothing happened until tonight I received an email saying my cashout was canceled. Not 5 minutes after my canceled cashout email I received the one I posted above.
I wonder how long it will take for everyone to get their money?
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I attempted to cashout the day news broke about the US shutdown. Nothing happened until tonight I received an email saying my cashout was canceled. Not 5 minutes after my canceled cashout email I received the one I posted above.
I wonder how long it will take for everyone to get their money?