The Alcohol and Gaming Commission of Ontario (AGCO) fined Betty Gaming $120,000 after the operator discovered underage individuals had created and funded accounts on its platform.
Key Takeaways
- Betty Gaming notified the AGCO in November that underage individuals had breached the company’s age-verification system.
- The AGCO subsequently fined Betty for violating Registrar Standards governing gambling age restrictions and suitability.
- Betty has 15 days to appeal the decision.
In November 2025, Betty identified issues with its age-verification and player eligibility controls, allowing underage individuals to open accounts and, in some cases, fund those accounts. Nine underage users placed wagers, while another 14 underage accounts were created but never used for gambling.
The AGCO said Thursday that the Ontario online casino operator failed to meet section 3.01, requirement 1(a) and section 3.04 of the Registrar’s Standards for Gaming. Betty has the right to appeal the decision within 15 days.
Enjoying Covers content? Add us as a preferred source on your Google account“The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said AGCO CEO Dr. Karin Schnarr.
“Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live. When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.”
Broader Enforcement Push
Ontario sports betting and iGaming were legalized in 2022. Players must be at least 19 years old to gamble online, while 18-year-olds can play the lottery or bet on sports in person.
Betty is not the first operator fined by the AGCO this year. In May, the AGCO fined Relax Gaming and Arrise Solutions $40,000 each for letting Ontario residents access unregulated gambling games. In January, the AGCO fined FanDuel Canada $350,000 for failing to identify and report suspicious betting activity involving 144 table tennis bets.
