JUSTBET Isssue Resolved - my bad

 

LOL, of course they are going to be super nice when opening an account, hello its a business they want your money

It's almost 24 hours    you guys are so judgemental.

That is one cool dog you have there.    Payne034

Hi Payne...We were open at those times.  We were all here very late on Monday,  I left at 9 pm myself and c.s was still open. We have no reason to deny you or any customer a bonus when they make a deposit if they qualify (which you did).  I posted above the reasons for the account being closed.

But why did you change the name of the post?

I'm sure they weren't rude to you trying to get you to make your first deposit.... 

Wow, so slow, was reading the post for like a half hour.... LOL anyway, why was the post title changed?  How was the issue resolved?

I'm confused, 

Issue was never resolved and I told the Guy I could stop payment on CC just as easy as him denying me my bonus and the Guy agreed with what I was saying then came back and said ur account is closed.... it is laughable as Stephanie I called u twice today left mess with customer Rep and no call back to give u full story.... how the thread was changed is a bit sketchy IMO

And at 7 am central and 9pm why did I get a recording saying u are closed and call back during business hours.

Moral of the story....business can do what accommodates there needs and the customer can be shafted both ways as it can be damned if u do or damned if u don't BC business has last say so.... I was loyal to them for several months and now lesson learned....I was posting to let everyone know be wary of who use and it is always your choice but I would want horror stories posted so I don't get screwed by someone.

I have about $800 there right now....think im gonna pull out...its one thing to have a disagreement with a customer but changing the thread is very sketchy

Especially when it was never resolved....resolving a issue isn't closing a account its fixing the issue. I fail to mention ext310 didn't want me to talk and would interupt when trying to make a point. Did I get a tone? Yes absolutely had every right as I asked for my bonus on Sunday and didn't follow up til late Monday when I needed the funds to play with. I sent a email first very nice and respectful just asking as that was the main reason I bought in the time was for 100 percent match BC I use two other books for most and didn't get it. I was gonna try and turn it in to a few k quick or lose it for football there but it is what it is. Like I said they wanna make me the bad Guy when I have accepted a bonus everytime depositing. If I had not accepted bonuses before and cashed out quick it wasntbe one thing but it wasn't that.

only covers folks can make changes to post titles - after talking with Steph & JB we fell the issue is resolved - JB is a very professional company & takes care of clients very well.

Best of luck.

Hello all:
I have no power to change the thread. I only post.
Payne, I am not here to argue with you. Again as per my first post on this thread, Bonuses are issued at the time of deposit, I am sorry if you attempted to get it in 3 occasions where it just so happened that we were conveniently closed (as per you).
Your account got closed cause you were hostile, abusive and threaten to charge back. I wish that things would have gone differently as well. You are right, you were a valuable customer. I thank you for the business you gave us. Have a great football season and best of luck Payne.

@theblueprint:
Go ahead and contact us for a payout at your convenience.  

Cheers!

 

You trust someone that is just been around for a quick minute compared to someone being around for 6 years???  You dont even ask anymore information and take their word.  This shows the integrity of you to do something like that without having a complete story. 

Steph,

Call your work at 700 central and see what it tells u or at 9 pm central when no football is going on andsee what it gets you.  And per you you said all three times they were closed but that is false as it was only twice.  The first time I talked with someone and he said he would take care of it and noticed it the nexxt day when it was not in there still....  Like I said Steph, I tried to call you and discuss entire issue, but ironically you were busy everytime I called and you never called back??

And look at every deposit I ever made and tell me when I didnt take a bonus??

Moral to entire story....

 

Stay far away from Justbet

Payne034 I think you made your thoughts clear 

I agree with BillyO that only Covers supervision can make the changes. Maybe we're both wrong