PointsBet Casino Review

PointsBet Casino Review 2023

PointsBet is a major Australian operator, known for having a cutting-edge platform with unique features. It launched a dedicated online sportsbook in the USA in January 2019 and later added an online casino. Now, PointsBet Casino is available in a handful of markets but it is expanding quickly.

After the first impressions, PointsBet looks very welcoming and comes with some interesting bonuses. However, the selection of games is very small and there are other aspects that can be improved as well. Read our full PointsBet online casino review to learn more and see if this is the right fit for you. 

Availability by state

Michigan, New Jersey, West Virginia

Hits and misses

Licensed operator with secure platform

Withdrawals reviewed and approved in one day

Shared casino and sportsbook wallet

Small library of 60 casino games

Limited bonuses and promotions

No phone support

Bonuses and promotions

Welcome bonus

PointsBet has a unique welcome bonus that makes it stand out from the crowd. In short, PointsBet offers a 200% return — up to $800 — in free spins as cashback on your total losses from the first 72 hours. The bonus amount depends on the total sum wagered and lost, with four tiers available. If you lose $401 or more, you receive the full amount of $800. 

The minimum betting limit to qualify for the PointsBet online casino bonus is $50. You also have to opt-in on the promotions page. The winnings from the free spins are in cash and don’t have a wagering requirement attached. 

Promotions

There aren’t that many promotions at this time, however, PointsBet can add special campaigns from time to time. A good example is the Wheel of Fortune Cash Giveaway which awards prizes to active players. Members just need to bet $100 on eligible slots to receive an entry for the random draw. Each player can have up to 10 entries by the end of the promotion. 

VIP and Loyalty program

While PointsBet has its own rewards program, it is currently only available for the online sportsbook. The system might change in the future to also accommodate casino players and generate points for wagers on the games. 

Banking

Banking at PointsBet is definitely safe and secure. The operator is fully licensed in multiple jurisdictions and has a solid reputation in the online gambling industry. After signing in, players can add funds through several banking methods. Transactions are free and the limits are very accommodating. 

Deposit options

Although there aren’t that many PointsBet online casino deposit methods, the most popular options are available for quick payments. 

Deposit Method	Fee	Process Time
	Free	instant	$10
	Free	instant	$10
	Free	instant	$5
	Free	Within 24 hours	$5
	Free	instant	$10
	Free	Within 24 hours	$5

More Options

Fewer Options

Payout options

PointsBet doesn’t currently support withdrawals to cards, so the payout banking methods are a bit more limited. Players can still cash out their winnings with ease by these options:

Withdrawal Method	Fee	Process Time
	Free	2-5 banking days	$5
	Free	1-2 banking days	$5
	Free	1-2 banking days	$5

Casino games

PointsBet has a fairly small collection of around 60 games. This can present a problem for players who are used to more variety. There are different types of games available, but each category is very slim.

Slots

With around 45 online slots on the site, PointsBet can keep recreational casino players happy for some time. All of the slot games right now are provided by IGT, so the collection can easily expand as the casino improves.

Mobile experience

The fully-featured PointsBet online casino app is available for Android and for iOS devices. You can download it for free from the respective online app store and install it in just a minute. The apps run well and present all of the same games covered in the PointsBet review. Fast and easy deposits are supported through the app, which also has a built-in geolocation service for legal casino gaming.

Alternatively, players can also connect directly to the site from their smartphones or tablets. The interface is clean and user-friendly, with buttons at the bottom for games and promotions.

Security and license

The PointsBet Casino, part of PointsBet Holdings Limited, holds licenses from the Michigan Gaming Control Board, New Jersey Division of Gaming Enforcement, and West Virginia Lottery. 

SSL encryption protects the casino platform, which also provides improved safe and secure banking.

Customer support

The PoinstBet casino support center is your go-to source for more information and answers. While well-organized and detailed, the customer service resource is not front and center, so be prepared to scroll down to the bottom of the page. 

While you can access live chat 24/7, wait times are inconsistent, and you may be waiting a while before getting a response. 

• Live chat available from 8:30 a.m to 5:30 p.m ET Monday-Friday
• Email: service@pointsbet.com 
• Phone support not available
• Supported languages: EN, ES

Summary

As it stands right now, PointsBet Casino is still a work in progress. Luckily, its biggest issues are ones that can be easily resolved in a short period of time. A larger collection of games and more promotions can quickly make it a top contender for the best gaming site. It already benefits from a renowned brand and has a great platform for online and mobile betting.

PointsBet Casino FAQ