Hard drive installation problem

Question

My hard drive recently crashed. I purchased a new one and while trying to install the operation system (Windows XP Pro), have encountered a problem.&#xD;&#xA; &#xD;&#xA;During the formatting stage, it reached 5% complete and froze up. When I tried rebooting the system, I received a message saying "error installing OS_".&#xD;&#xA; &#xD;&#xA;That&#x27;s as far as it goes...pressing any keys gets me nowhere. So here I sit on my 7 year old computer, looking for help. Any ideas on how to contimue the installation?&#xD;&#xA; &#xD;&#xA;Thanks, guys!

regularjoe · Answer

My hard drive recently crashed. I purchased a new one and while trying to install the operation system (Windows XP Pro), have encountered a problem.&#xD;&#xA; &#xD;&#xA;During the formatting stage, it reached 5% complete and froze up. When I tried rebooting the system, I received a message saying "error installing OS_".&#xD;&#xA; &#xD;&#xA;That&#x27;s as far as it goes...pressing any keys gets me nowhere. So here I sit on my 7 year old computer, looking for help. Any ideas on how to contimue the installation?&#xD;&#xA; &#xD;&#xA;Thanks, guys!

Lippsman · Answer

First of all check your CD to see if it needs cleaned or is there any scratches on it. &#xD;&#xA; &#xD;&#xA;Second, is this a legal copy of XP or a burnt copy.  That is the usual problem with freezups.  Although just formating it should freeze up. &#xD;&#xA; &#xD;&#xA;Next, open the case up and get the ol&#x27; can of air and hit that cpu heatsink and fan hard.  Unless you have cleaned it before there probably is a layer of dust on top of the heatsink.&#xD;&#xA; &#xD;&#xA;From what you have told me, it sounds more like a hardware problem than a software problem.

Hard drive installation problem

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