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    All Forums | Gaming Industry - US

    5Dimes

    «First Previous 12
    Sasquatch499
    GameDayDog
    Crashdavis565
    Zaypolean
    woopdurritis
    ...
    Participants:
    Search
    Views: 6305
    Posts: 44
    «First Previous 12
     
    Sasquatch499
    Sasquatch499
    Prospect
    Participation Meter
    Joined: Dec, 2011
    Posts: 20
    Posted: Jan. 11, 2012 - 2:06 PM ET #26

    Quote Originally Posted by GameDayDog:



    I've just been trying to figure out how to do this. Anyone using 5dimes care to provide instructions? Seems like it would be great to use during the basketball season.
          

    all you have to do is click on parlay make the picks you want for that night submit an amount then click the tab that says open spots so if you want to pick 2 games for a  given night and want to do a  6 team parlay open up 4 spots they take teasers that way also.

    Reply

    Quote Originally Posted by GameDayDog:



    I've just been trying to figure out how to do this. Anyone using 5dimes care to provide instructions? Seems like it would be great to use during the basketball season.
          

    all you have to do is click on parlay make the picks you want for that night submit an amount then click the tab that says open spots so if you want to pick 2 games for a  given night and want to do a  6 team parlay open up 4 spots they take teasers that way also.

     
    GameDayDog
    GameDayDog
    Prospect
    Participation Meter
    Joined: Sep, 2009
    Posts: 111
    Posted: Jan. 14, 2012 - 5:45 PM ET #27

    Oh.. that's what that means.. hahaha.. I was never able to do that with bodog & sportsbook ... Thanks bro!
    Reply
    Oh.. that's what that means.. hahaha.. I was never able to do that with bodog & sportsbook ... Thanks bro!
     
    Crashdavis565
    Crashdavis565
    MVP
    Participation Meter
    Joined: Dec, 2007
    Posts: 15772
    Posted: Jan. 15, 2012 - 8:44 PM ET #28

    I have called them twice in the last week and been very disappointed in the response.
    Got hung up on today and waited forever on hold the other day.
    Reply
    I have called them twice in the last week and been very disappointed in the response.
    Got hung up on today and waited forever on hold the other day.
     
    Crashdavis565
    Crashdavis565
    MVP
    Participation Meter
    Joined: Dec, 2007
    Posts: 15772
    Posted: Jan. 15, 2012 - 8:53 PM ET #29

    I am going to withdraw some money and the live chat is so so so slow
    painful
    Reply
    I am going to withdraw some money and the live chat is so so so slow
    painful
     
    Zaypolean
    Zaypolean
    Prospect
    Participation Meter
    Joined: Oct, 2011
    Posts: 101
    Posted: Jan. 16, 2012 - 9:53 AM ET #30

    Ok I have a couple of question about 5dimes since i'm thinking about transfering from my current book...

    -do they offer live wagering for football, basketball, and hockey???
    -are you able to do cross sport parlays (like parlay a NHL,NBA, and NCAA basketball game all in one???)
    Reply
    Ok I have a couple of question about 5dimes since i'm thinking about transfering from my current book...

    -do they offer live wagering for football, basketball, and hockey???
    -are you able to do cross sport parlays (like parlay a NHL,NBA, and NCAA basketball game all in one???)
     
    woopdurritis
    woopdurritis
    Banned
    Participation Meter
    Joined: May, 2007
    Posts: 22212
    Posted: Jan. 16, 2012 - 12:26 PM ET #31

    Yes and Yes
    Reply
    Yes and Yes
     
    DanTos8715
    DanTos8715
    All-Star
    Participation Meter
    Joined: Sep, 2009
    Posts: 10209
    Posted: Jan. 23, 2012 - 10:11 AM ET #32

    5 dimes has changed.  Just got off the live chat with a manager.  Fees for Western Union and Money Gram are no longer fixed fees.  It used to be $30 for WU and $70 for MG (yes, $70 for a freaking payout.  one that they cap at $850 to begin with.  That's almost 10%!!).  Now they depend on how much you request, which makes it $10-$15 more for WU and a little less for MG.  Kind of sucks, because WU was a good method to get $950 for $30 fee, but now I just paid $40 for a $750 payout.  Pisses me off.  I didn't even get a notification email or message.  Had to find out when I went to request.  Should have some sort of messaging system once you log into your account.

    Also, the "free" payouts have changed.  Now you only get a free payout once every 30 days if you haven't gotten ANY payout in the last 30 days.  So basically if you got a payout 29 days ago, even if you paid fees, you're not getting a free payout.  My last free payout was 2 months ago, but since I just paid $57 in fees 25 days ago, then I cannot get a free payout.

    So all in all, the fees are going up and the free payouts are going down.

    I just got off of live chat with a manager who explained that there are some other options available, including a "debit" option.  I'm awaiting the email explaining that.

    I'm also going to switch from "reduced lines" to the cash back on losses program.  You cannot parlay or if bet reduced lines, and that is a big inconvenience for me.

    Hope this helps.  Might shop around for another book.
    Reply
    5 dimes has changed.  Just got off the live chat with a manager.  Fees for Western Union and Money Gram are no longer fixed fees.  It used to be $30 for WU and $70 for MG (yes, $70 for a freaking payout.  one that they cap at $850 to begin with.  That's almost 10%!!).  Now they depend on how much you request, which makes it $10-$15 more for WU and a little less for MG.  Kind of sucks, because WU was a good method to get $950 for $30 fee, but now I just paid $40 for a $750 payout.  Pisses me off.  I didn't even get a notification email or message.  Had to find out when I went to request.  Should have some sort of messaging system once you log into your account.

    Also, the "free" payouts have changed.  Now you only get a free payout once every 30 days if you haven't gotten ANY payout in the last 30 days.  So basically if you got a payout 29 days ago, even if you paid fees, you're not getting a free payout.  My last free payout was 2 months ago, but since I just paid $57 in fees 25 days ago, then I cannot get a free payout.

    So all in all, the fees are going up and the free payouts are going down.

    I just got off of live chat with a manager who explained that there are some other options available, including a "debit" option.  I'm awaiting the email explaining that.

    I'm also going to switch from "reduced lines" to the cash back on losses program.  You cannot parlay or if bet reduced lines, and that is a big inconvenience for me.

    Hope this helps.  Might shop around for another book.
     
    Crashdavis565
    Crashdavis565
    MVP
    Participation Meter
    Joined: Dec, 2007
    Posts: 15772
    Posted: Jan. 23, 2012 - 11:29 AM ET #33

    I had to wait til Monday to request a payout, just did it. Crazy, why Monday?
    Now I have to call back tomorrow for the tracking number.....
    I think I am done here. Too much work to get my money.
    Reply
    I had to wait til Monday to request a payout, just did it. Crazy, why Monday?
    Now I have to call back tomorrow for the tracking number.....
    I think I am done here. Too much work to get my money.
     
    DanTos8715
    DanTos8715
    All-Star
    Participation Meter
    Joined: Sep, 2009
    Posts: 10209
    Posted: Jan. 23, 2012 - 11:38 AM ET #34

    Agreed.  I just tried to switch rewards programs after being told I could by a manager.  Now I'm being denied by a live chat rep.  AND ITS TAKING FOREVER!

    Live Chat is horrible most times.  They dont explain things and take FOREVER.
    Reply
    Agreed.  I just tried to switch rewards programs after being told I could by a manager.  Now I'm being denied by a live chat rep.  AND ITS TAKING FOREVER!

    Live Chat is horrible most times.  They dont explain things and take FOREVER.
     
    FrankieNapp
    FrankieNapp
    Captain
    Participation Meter
    Joined: Sep, 2008
    Posts: 5238
    Posted: Jan. 23, 2012 - 11:38 AM ET #35

    Quote Originally Posted by DanTos8715:

    5 dimes has changed.  Just got off the live chat with a manager.  Fees for Western Union and Money Gram are no longer fixed fees.  It used to be $30 for WU and $70 for MG (yes, $70 for a freaking payout.  one that they cap at $850 to begin with.  That's almost 10%!!).  Now they depend on how much you request, which makes it $10-$15 more for WU and a little less for MG.  Kind of sucks, because WU was a good method to get $950 for $30 fee, but now I just paid $40 for a $750 payout.  Pisses me off.  I didn't even get a notification email or message.  Had to find out when I went to request.  Should have some sort of messaging system once you log into your account.

    Also, the "free" payouts have changed.  Now you only get a free payout once every 30 days if you haven't gotten ANY payout in the last 30 days.  So basically if you got a payout 29 days ago, even if you paid fees, you're not getting a free payout.  My last free payout was 2 months ago, but since I just paid $57 in fees 25 days ago, then I cannot get a free payout.

    So all in all, the fees are going up and the free payouts are going down.

    I just got off of live chat with a manager who explained that there are some other options available, including a "debit" option.  I'm awaiting the email explaining that.

    I'm also going to switch from "reduced lines" to the cash back on losses program.  You cannot parlay or if bet reduced lines, and that is a big inconvenience for me.

    Hope this helps.  Might shop around for another book.

     

    It's a lot of nonsense. But for me.......they are the only game in town. They pay......within 24 hours. The wagering options are unmatched....for Americans. I like Legends. They pay.......next day also. But the options are pathetic. No rolling if bets. No LIVE WAGERING. They are not a 24/7 shop. I am "stuck" with 5Dimes as my primary out.

    Reply
    Quote Originally Posted by DanTos8715:

    5 dimes has changed.  Just got off the live chat with a manager.  Fees for Western Union and Money Gram are no longer fixed fees.  It used to be $30 for WU and $70 for MG (yes, $70 for a freaking payout.  one that they cap at $850 to begin with.  That's almost 10%!!).  Now they depend on how much you request, which makes it $10-$15 more for WU and a little less for MG.  Kind of sucks, because WU was a good method to get $950 for $30 fee, but now I just paid $40 for a $750 payout.  Pisses me off.  I didn't even get a notification email or message.  Had to find out when I went to request.  Should have some sort of messaging system once you log into your account.

    Also, the "free" payouts have changed.  Now you only get a free payout once every 30 days if you haven't gotten ANY payout in the last 30 days.  So basically if you got a payout 29 days ago, even if you paid fees, you're not getting a free payout.  My last free payout was 2 months ago, but since I just paid $57 in fees 25 days ago, then I cannot get a free payout.

    So all in all, the fees are going up and the free payouts are going down.

    I just got off of live chat with a manager who explained that there are some other options available, including a "debit" option.  I'm awaiting the email explaining that.

    I'm also going to switch from "reduced lines" to the cash back on losses program.  You cannot parlay or if bet reduced lines, and that is a big inconvenience for me.

    Hope this helps.  Might shop around for another book.

     

    It's a lot of nonsense. But for me.......they are the only game in town. They pay......within 24 hours. The wagering options are unmatched....for Americans. I like Legends. They pay.......next day also. But the options are pathetic. No rolling if bets. No LIVE WAGERING. They are not a 24/7 shop. I am "stuck" with 5Dimes as my primary out.

     
    DanTos8715
    DanTos8715
    All-Star
    Participation Meter
    Joined: Sep, 2009
    Posts: 10209
    Posted: Jan. 23, 2012 - 11:58 AM ET #36

    Quote Originally Posted by FrankieNapp:

     

    It's a lot of nonsense. But for me.......they are the only game in town. They pay......within 24 hours. The wagering options are unmatched....for Americans. I like Legends. They pay.......next day also. But the options are pathetic. No rolling if bets. No LIVE WAGERING. They are not a 24/7 shop. I am "stuck" with 5Dimes as my primary out.


    I think I am as well.  I wish I could start my own sportsbook.  It would be Grade A all the way around.  You would think that it wouldn't be so hard, but it is.
    Reply
    Quote Originally Posted by FrankieNapp:

     

    It's a lot of nonsense. But for me.......they are the only game in town. They pay......within 24 hours. The wagering options are unmatched....for Americans. I like Legends. They pay.......next day also. But the options are pathetic. No rolling if bets. No LIVE WAGERING. They are not a 24/7 shop. I am "stuck" with 5Dimes as my primary out.


    I think I am as well.  I wish I could start my own sportsbook.  It would be Grade A all the way around.  You would think that it wouldn't be so hard, but it is.
     
    Sasquatch499
    Sasquatch499
    Prospect
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    Joined: Dec, 2011
    Posts: 20
    Posted: Jan. 24, 2012 - 6:48 AM ET #37

    Quote Originally Posted by PlacinUnits:

    what are the withdrawal options?  last time i remember, it was a check mailed to my house (last year?).

    i went on today to pull out and now three options online, none of which work in the US?

    WTF?

    Do i just need to call them?
           Go to live chat and request a bank wire or a check and they just started to offer debit cards for a max of 2500$
    Reply
    Quote Originally Posted by PlacinUnits:

    what are the withdrawal options?  last time i remember, it was a check mailed to my house (last year?).

    i went on today to pull out and now three options online, none of which work in the US?

    WTF?

    Do i just need to call them?
           Go to live chat and request a bank wire or a check and they just started to offer debit cards for a max of 2500$
     
    binka34
    binka34
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    Joined: Jun, 2006
    Posts: 6704
    Posted: Jan. 24, 2012 - 10:27 PM ET #38

    WORST CUSTOMER SERVICE EVER!!!!
    Reply
    WORST CUSTOMER SERVICE EVER!!!!
     
    kdawgy
    kdawgy
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    Joined: Nov, 2007
    Posts: 1742
    Posted: Jan. 24, 2012 - 11:45 PM ET #39

    Anyone else experiencing delays with wire transfer withdrawals right now?   I requested a wire transfer before x-mas and it was in my account in less than 48 hours.  I was thrilled to say the least.

    Now I've requested one, 7 days ago, and they're saying it takes up to 7 business days.  Just hope they aren't trying to cover up processor issues like they had a few months ago.  If it's here within 7 business days (tomorrow) I won't complain as they did state that on the second day, but if it's late and they didn't tell me I'm going to be pretty unhappy....
    Reply
    Anyone else experiencing delays with wire transfer withdrawals right now?   I requested a wire transfer before x-mas and it was in my account in less than 48 hours.  I was thrilled to say the least.

    Now I've requested one, 7 days ago, and they're saying it takes up to 7 business days.  Just hope they aren't trying to cover up processor issues like they had a few months ago.  If it's here within 7 business days (tomorrow) I won't complain as they did state that on the second day, but if it's late and they didn't tell me I'm going to be pretty unhappy....
     
    ballerbooboo
    ballerbooboo
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    Joined: Nov, 2007
    Posts: 5265
    Posted: Jan. 25, 2012 - 2:15 AM ET #40

    this going be my first time asking for payout from 5dimes...what do everyone recommend that fast and easy. Apparentlly I can't wait til monday so I am gonna pay the fee. Thinking about doing a request in my account under cashier for courier check for 3000 for 80 bucks fees? Is that fast to come to you??
    Reply
    this going be my first time asking for payout from 5dimes...what do everyone recommend that fast and easy. Apparentlly I can't wait til monday so I am gonna pay the fee. Thinking about doing a request in my account under cashier for courier check for 3000 for 80 bucks fees? Is that fast to come to you??
     
    jsab
    jsab
    Captain
    Participation Meter
    Joined: Aug, 2008
    Posts: 7592
    Posted: Jan. 25, 2012 - 12:54 PM ET #41

    The only problem ai have had is if you call in for lines too many times they will not give you them over and over which in a sense I understand if your acct does not have much money avaialble.
    Reply
    The only problem ai have had is if you call in for lines too many times they will not give you them over and over which in a sense I understand if your acct does not have much money avaialble.
     
    binka34
    binka34
    Captain
    Participation Meter
    Joined: Jun, 2006
    Posts: 6704
    Posted: Jan. 26, 2012 - 9:29 PM ET #42

    Quote Originally Posted by ballerbooboo:

    this going be my first time asking for payout from 5dimes...what do everyone recommend that fast and easy. Apparentlly I can't wait til monday so I am gonna pay the fee. Thinking about doing a request in my account under cashier for courier check for 3000 for 80 bucks fees? Is that fast to come to you??


    i do western unions

    get paid the next day....

    i usually only take a grand out though $50 fee
    Reply
    Quote Originally Posted by ballerbooboo:

    this going be my first time asking for payout from 5dimes...what do everyone recommend that fast and easy. Apparentlly I can't wait til monday so I am gonna pay the fee. Thinking about doing a request in my account under cashier for courier check for 3000 for 80 bucks fees? Is that fast to come to you??


    i do western unions

    get paid the next day....

    i usually only take a grand out though $50 fee
     
    scitommy
    scitommy
    Veteran
    Participation Meter
    Joined: Feb, 2010
    Posts: 3002
    Posted: Jan. 28, 2012 - 6:12 AM ET #43

    I've never had a problem with payouts or customer service at 5dimes in 13 years. I'm pretty easy to satisfy and a straight to the point kind of guy though. I've hardly needed CS except for payouts and most of them have been fast and painless via live chat.


    Reply
    I've never had a problem with payouts or customer service at 5dimes in 13 years. I'm pretty easy to satisfy and a straight to the point kind of guy though. I've hardly needed CS except for payouts and most of them have been fast and painless via live chat.


     
     
    GOPHERNATION12
    GOPHERNATION12
    Veteran
    Participation Meter
    Joined: Sep, 2010
    Posts: 3353
    Posted: Jan. 28, 2012 - 6:57 AM ET #44

    Quote Originally Posted by Crashdavis565:

    I had to wait til Monday to request a payout, just did it. Crazy, why Monday?
    Now I have to call back tomorrow for the tracking number.....
    I think I am done here. Too much work to get my money.

    If you requested a check there will be no tracking number provided.

    Reply

    Quote Originally Posted by Crashdavis565:

    I had to wait til Monday to request a payout, just did it. Crazy, why Monday?
    Now I have to call back tomorrow for the tracking number.....
    I think I am done here. Too much work to get my money.

    If you requested a check there will be no tracking number provided.

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