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Why aren't contest results updated

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Views: 324
Posts: 28
 
Veteran
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Joined: Jan, 2010
Posts: 2256
Posted: #1

Why do you guys bother with contests at all? That whole thing is shabby and unprofessional

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Prospect
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Joined: May, 2014
Posts: 33
Posted: #2

I won my streak pick yesterday and it was not graded/counted new_moj_sad 

 
Covers Referee
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Joined: Dec, 2022
Posts: 622
Posted: #3

Sorry for the frustrations, guys. I'm not sure why there has been a delay with some games getting graded. Usually it's an automatic thing as far as I understand, with some delay when results come in over night.  Colin and Flynt are able to get to those stuck ones when they come in.  

 
Prospect
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Joined: Mar, 2023
Posts: 12
Posted: #4

@tammy296

 Can I please get my pick graded and my win count updated? I started a separate thread on this topic. Thank you for the assistance!

 
Rookie
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Joined: Feb, 2023
Posts: 965
Posted: #5

Side note: The MLB CONTEST AS OF TODAY, has yet to payout the WINNER! and all the top 10 contestants

The NBA CONTEST IS A TOTAL MES

hey Flynt, you're needed  my brother, straighten this out, we're waiting for you....

thumbs_up

 
Rookie
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Joined: Feb, 2023
Posts: 965
Posted: #6

Quote Originally Posted by MP2056:

Why do you guys bother with contests at all? That whole thing is shabby and unprofessional

peace_5

 
Prospect
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Joined: Nov, 2007
Posts: 90
Posted: #7

Covers have serious issues, from not grading picks in a timely manner, to not notifying winners of a streak and/or a price. If staff is the issue, perhaps, it’s time to think of closing the shop. This is pitiful.

 
Prospect
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Joined: Aug, 2007
Posts: 220
Posted: #8

@MP2056

 I've won 3 times.  Definitely fun to play.  

Covers always had my back. 

I'm wearing the beautiful grey Covers hoodie right now. 

 
Hall of Fame
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Joined: Dec, 2015
Posts: 21956
Posted: #9

Covers is the best site gointhumbs_upTY covers keep up the great work.

 
Prospect
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Joined: Jan, 2007
Posts: 319
Posted: #10

Patience. 

Never had an issue with Covers — tells me this must be a glitch that will get sorted out. 

Thanks to those that keep the wheels turning!

 
Prospect
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Joined: May, 2014
Posts: 33
Posted: #11

@poppyg

 I haven’t received any email confirming I ended 8th place for the mlb reg season 

 
Prospect
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Joined: Nov, 2004
Posts: 358
Posted: #12

How many more days do we have to wait until the Streak Survivor results are updated??

 
Covers Team Icon Covers Team
Joined: Mar, 2020
Posts: 1944
Posted: #13

Thank you all for sharing your experiences and being patient with us. We are currently collaborating with the product team to resolve the grading and results issues in the contests. Your feedback has been incredibly helpful. In the meantime, we recommend that you continue submitting your picks as usual. Rest assured, your correct wins in Streak Survivor will be accurately reflected once we fix these issues.

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 1583
Posted: #14

Hey all,

All MLB winners for the regular season 2024 have been emailed, the email was sent to the email address associated with your account. If you did not receive/unable to find the email you should have received please send an email to Support@Coversmedia.com and I will get you sorted.

Apologies for the inconvenience.

 
Prospect
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Joined: Jan, 2019
Posts: 146
Posted: #15

NBA and NHL dont even have games to submit picks 

 
Rookie
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Joined: Nov, 2013
Posts: 873
Posted: #16

@poppyg

While it is true that I have not been paid yet, due to my Chemotherapy I needed 10 days to get the paperwork done. So I only emailed that 2 days ago. I know they will come through.

 
Covers Team Icon Covers Team
Joined: Mar, 2020
Posts: 1944
Posted: #17

@CheesyPicks

Added to the list of fixes to be made, with top priority. Thank you. peace_5

 
Prospect
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Joined: Mar, 2009
Posts: 9
Posted: #18

@ColinMac

 Can't you forget about my two losses to stop a 5 win streak?

 
Prospect
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Joined: Jul, 2013
Posts: 289
Posted: #19

@ColinMac

 Hello Colin,

There are 4 games on NHL and 10 Games for NBA today not listed on KOC

Plus I know I made my picks for NBA on Thursdays games now it shows I didn't make the picks, from now on I'll have to screenshot my picks if this debacle happens again.

 
Rookie
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Joined: Feb, 2023
Posts: 965
Posted: #20

ColinMac / Flynt

thumbs_up

 
Prospect
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Joined: Aug, 2006
Posts: 25
Posted: #21

My picks for 10/23 (NCAAF) and 10/24 (NFL and NCAAF) have not been graded nor are they pending. They appear to be gone presently. However, it appears I've got a lot of company regarding these matters so we'll see what happens... 

 
Covers Referee
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Joined: Feb, 2020
Posts: 172
Posted: #22

@Ness1

 As Colin stated above they are working on resolving these issues - hopefully that will be very soon.

 
Prospect
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Joined: Apr, 2010
Posts: 236
Posted: #23

CAme in 7th in the WNBA FULL SEASON AND NO E-MAIL!!

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 1583
Posted: #24

Hey Cucamonga,

The email was sent out last Friday regarding your WNBA Contest win. The email would have been sent to the email address associated with your account, if you are unable to find the email please send us an email at Support@coversmedia.com.

Thanks,

 
 
Prospect
Participation Meter
Joined: Apr, 2010
Posts: 236
Posted: #25

Sent info and my e-mail has never changed!! Thank You

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