Streak Survivor Error

My streak should be 5 but is showing 0.  Been this way for over a month. Want to play but not until this is rectified.

Please help!  Emails apparently are not going through as I've tried multiple times to get a hold of someone.

Hi @leventis72 - we're experiencing some issues with our contest grading and records. You can find updates we've been making to these issues in this thread - https://www.covers.com/forum/covers-help-17/recent-contestgrading-issues-103888009.

Could you please let us know the last pick you recall making and on what game and side or total it was? This will help our team with testing out a solution. Thanks!

10/25/24

Rutgers USC over 56.5 

USC 42-20 Final 62 points 

All 5 wins in a row are all there.

Hello Leventis72,

This would most likely be due to the 7 day rule in Streak Survivor, if your last pick was made on October 25th, more than 7 days would have past and your streak reset, as the deadline would have been reached:

• From the moment that your selection is determined to be a win, loss or tie (push), you have 7 days to make a new selection or your score will be reset to zero. Your score will not change when the status of your current selection is pending. - https://contests.covers.com/survivor/rules
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