Flynt I was told you might be able to help me

@Flynt

Hello,

I was locked out of by old account.Started a new account with the same name,same icon and same email. I can not access my old account for unknown reasons. Can you help me recover my old account.

Ty

Hello Robards,

We will look into this for you and see if we can get you access to the older version of this account.

@Flynt

 Ty sir. Appreciate it.

@Flynt

 Hi any luck? The accounts are definitely linked up to the same email

Bump

Hello Robards,

Once I hear from the team on this I will let you know!

@Flynt

 Ty sir! Appreciate it!

Still waiting for resolution why I am locked out of my account. I have sent emails since August concerning this issue. 

Ty

Bump. I need help getting my original account unlocked. It is under the same screen name and email. Please also delete this new account.ty

Hello Robards,

This has been shared with our Devs and once available they will remove the new account and active the previous one.

@Flynt

 Sweet.ty

@Flynt

 Hi any luck?

Hello Robards,

This is likely to be possible, unfortunately the dev team was unable to get to it this week. I will continue to stay on top of it for next week.

@Flynt

 Ty

@Flynt

 Just checking in. At least we got a 1 pm ballgame!

No problem Robards,

You are still on the list of fixes to be made, unfortunately there are a lot of items on said list.

@Flynt

 Ty sir

Hi any luck?

Hey Robards,

I will try to get them to look into this one this week.

@Flynt

 Ty

@Robards

 Kind sir,

I've been asking for help to get this fixed since August. I just need this account deleted and allowed to reset my password on my old account under the same screen name and email. No clue how my password was changed on my original account,I certainly didn't change it.

Ty

@Flynt

 Kind sir,

I've been asking for help to get this fixed since August. I just need this account deleted and allowed to reset my password on my old account under the same screen name and email. No clue how my password was changed on my original account,I certainly didn't change it.

Ty

BUMP

Quote: Originally Posted by Robards]@Flynt    Kind sir,   I've been asking for help to get this fixed since August. I just need this account deleted and allowed to reset my password on my old account under the same screen name and email. No clue how my password was changed on my original account,I certainly didn't change it.   Ty[/Quote]

Hello Robards,

I have brought this up with our team again, in hopes this can get sorted. Will let you know if there is any updates on this.

@Flynt

 Ty