NIagara V Howard

I took this game, Howard plus the points.  Howard covered the spread, but I didn't get my win.  This is the second time a game has not been counted, both wins.  The first time the gave the points to the wrong team (South alabama vs baptist, I believe).  Now, I am left short a win again.  That's TWO wins I should have, but are not being counted.  WHERE'S MY POINTS???  Each win is hard to come by and greatly needed to keep this tournament fair.