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Laptop having problems with internet

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Legend
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Posted: #1
I'm having a problem with my laptop, it won't pull up the internet.  It just started doing this three days ago, and I've tried using my wireless card and ethernet port.  It says that I have an internet connection, and both IE and Mozilla won't recognize the server.  I've even tried a system restore point from way back before it stopped working.  I also downloaded AntiVir PE classic to see if there was a virus, and nothing was detected.  Everything else is normal, and there should be no reason why I cannot get on the internet. I don't even use the thing but to watch games on MLB.com, covers, matchbook, and yahoo.  That's pretty much it. 
 
Any ideas?
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Posted: #2
Quote Originally Posted by G8RB8:

I'm having a problem with my laptop, it won't pull up the internet.  It just started doing this three days ago, and I've tried using my wireless card and ethernet port.  It says that I have an internet connection, and both IE and Mozilla won't recognize the server.  I've even tried a system restore point from way back before it stopped working.  I also downloaded AntiVir PE classic to see if there was a virus, and nothing was detected.  Everything else is normal, and there should be no reason why I cannot get on the internet. I don't even use the thing but to watch games on MLB.com, covers, matchbook, and yahoo.  That's pretty much it. 
 
Any ideas?

Sounds like your TCP/IP stack has been corrupted.  Do a goole search on this term and you should see some repair programs out there.

 
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Posted: #3
Lippsman
 
 
Thank you sir.  That saved me a ton of headaces. Worked like a charm. What in the hell causes stuff like that to happen?
 
 
 
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Posted: #4
Quote Originally Posted by G8RB8:

Lippsman
 
 
Thank you sir.  That saved me a ton of headaces. Worked like a charm. What in the hell causes stuff like that to happen?
 
 
 

NP G8,

Most of the time it's spyware that tries to change your home page or writes code to your registry.  Get a good spyware program.  Persoanlly I reccomend AVG Spyware 7.5.  I believe it's still free for 30 days then it's $39.95 for two years. Or you can still use it after it exprires, you just have to update the definations yourself and you don't have real time protection anymore.  If you need virus protection then go ahead and get thier virus/spyware package.

 

 
Legend
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Posted: #5
I run Avira anti vir, but I'm still not able to download the service pack 2 for Windows, and I was going to run the Windows defender when I can. . .  I would think both of those running would be enough, no?
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Posted: #6
Quote Originally Posted by G8RB8:

I run Avira anti vir, but I'm still not able to download the service pack 2 for Windows, and I was going to run the Windows defender when I can. . .  I would think both of those running would be enough, no?

No, Windows Defender isn't the best choice out there. Also, you will need service pack 2.  You should install this ASAP.  There are many security fixes that could of kept your TCP/IP stack un-corrupted in the first place

Go ahead and do it tonight.  Then run all of the high priority service updates

 
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Posted: #7
Quote Originally Posted by Lippsman:

No, Windows Defender isn't the best choice out there. Also, you will need service pack 2.  You should install this ASAP.  There are many security fixes that could of kept your TCP/IP stack un-corrupted in the first place

Go ahead and do it tonight.  Then run all of the high priority service updates

I can't man. There's something not allowing me to do it.  I had a thread about it a while back, I'll bump it.

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Posted: #8
Quote Originally Posted by G8RB8:

I can't man. There's something not allowing me to do it.  I had a thread about it a while back, I'll bump it.

Do you have a legal version of Windows?  Hologram CD?

 
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Posted: #9
Quote Originally Posted by Lippsman:

Do you have a legal version of Windows?  Hologram CD?



It's a legal version of Windows. . .  I do know that.  I don't have the CD, but underneath the computer there is a sticker with the Key on it.  Win XP Professional
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Posted: #10

Quote Originally Posted by G8RB8:



It's a legal version of Windows. . .  I do know that.  I don't have the CD, but underneath the computer there is a sticker with the Key on it.  Win XP Professional

Even though there is a sticker on the bottom doesn't mean it's a legal version.  The laptop could of been formatted for some reason and the leagal install cd may of not been used to re-install.

Go here and click on the validate Windows button and test your software. 

 
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Posted: #11
HEY LIPPSMAN
 
a friend of mine has an apple laptop that she was operating the other day, when it just blinked, and then went off.
 
Now when she is trying to reboot, it comes on, but, has a question mark on the screen....any ideas?
 
 
( this happened to me years ago, and it was a CPU fan died, and processor got fried....could this be what happened to her?? )
 
 
Thanks
 
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Posted: #12
Quote Originally Posted by 69_Amazin_Mets:

HEY LIPPSMAN
 
a friend of mine has an apple laptop that she was operating the other day, when it just blinked, and then went off.
 
Now when she is trying to reboot, it comes on, but, has a question mark on the screen....any ideas?
 
 
( this happened to me years ago, and it was a CPU fan died, and processor got fried....could this be what happened to her?? )
 
 
Thanks

I would say that is exactly what it is.

 
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Posted: #13
thx....she has 3 yr ext warrenty, I hope for her sake, it is covered by this
 
thx for the reply
 
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Posted: #14
Quote Originally Posted by Lippsman:

Even though there is a sticker on the bottom doesn't mean it's a legal version.  The laptop could of been formatted for some reason and the leagal install cd may of not been used to re-install.

Go here and click on the validate Windows button and test your software. 



My version of Windows is valid, my office is not (I tested that too).
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Posted: #15

Quote Originally Posted by G8RB8:



My version of Windows is valid, my office is not (I tested that too).

My first guess then would be registry corruption.  Do you or anyone you know have a copy of Norton Systemworks?

 
Legend
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Posted: #16
Whassup Lipps
 
I have the same problem with the laptop again.  Can't connect, and now the TCP/ICP repair does not help.  I can't even restore it back to a past date.  I also still haven't been able to get it to upgrade to the service pk 2 for Win XP.
 
Any ideas?  If not, I'm going to take it to my cousin this weekend, have him erase everything, and start over with an updated Windows XP with the service pack 2 done to it, and I'm hoping that'll work.
 
Thanks
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Posted: #17
Quote Originally Posted by G8RB8:

Whassup Lipps
 
I have the same problem with the laptop again.  Can't connect, and now the TCP/ICP repair does not help.  I can't even restore it back to a past date.  I also still haven't been able to get it to upgrade to the service pk 2 for Win XP.
 
Any ideas?  If not, I'm going to take it to my cousin this weekend, have him erase everything, and start over with an updated Windows XP with the service pack 2 done to it, and I'm hoping that'll work.
 
Thanks

Try downlading service Pk 2 and installing it offline. Go to Microsoft's website and search service pk 2.  It will ba about a 266 meg file I believe.

If that doesn't work you can do a repair install.

Personally I would just back up your important data and do a restore and recover.  Make sure when you do this you delete the partition.  You want to make sure every bit of the OS is gone before you re-install.  Also do a regular format instead of a quick format.

 

 
 
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Posted: #18

That's probably what I'll have to do.  I've tried a million times to download the Service pack 2 and it never works.  I don't really have any important data, that computer is used to watch games online, go to covers, and go to matchbook.  I don't need anything special on it, just that it freaking works

Sounds like an erase and start over is best bet.  Thanks man.

 

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