I had the opportunity to stay at the Flamingo this weekend. I go to Vegas at least once a year and have been for over 25 years.
Let me start out by saying that Most of the time we would stay at the Stardust until they closed a few years ago. We have also stayed at the Imperial Palace, MGM, and the Excalibur and at the Mirage. We spend the weekend gambling. We don't go to shows, the pool, and site seeing is never on the agenda. It's Blackjack, Craps, and betting on Football. Most of time we gamble enough to get some comps but truthfully we are not looking for them.
The problems started with an e- mail I got from the Flamingo offering me an upgrade to their "Go" room for an additional $30 per night. I called them and for the 3 nights I was told with tax it would cost an addition $96. I said okay and asked them to just charge my same credit card I paid for the room originally. They said I would have to do that at check- in. When I got there I was the addition charge was $113. It was only $20 more but it was the principle. When I asked why it was different then what I was told on the phone they said that whoever I talked to gave me the wrong info. When I told them I had a form e -mail that said it was $30 a night they started telling me about hotel tax, bla bla bla. Whatever. It still sucked that they are probably doing this to everyone who is upgrading. Seems a little off the cuff to me. Anyway I didn't want this to ruin the weekend so I just let it go.
Friday night I was sitting at a full blackjack table. The women next to me has a A 7, the deal has a 10 showing. The woman puts up another $10 and wants to double down. The dealer says to her "No, you don't want to double down". They have a 30 second conversation about it and the dealer pushes her $10 back and refused to give her a card. The dealer then turns over a 6 and then draws a 4 for a 20. The woman who wanted to double down would have had a 21 and lost (so did the rest of us). She started to complain very loudly and the pit boss told her to leave. I have never seen anything like it. Oh yes, most of the rest of us got up and left also. In case anyone is interested this occurred at the tables in an area called the Party Pit.
Saturday night me and my daughter were sitting at "Bugsy's Bar". We both put some money into the video poker machines and started playing. We both ordered a beer. The bartender made a comment to us that we had to play "Max" credits. At this point we both were. We blew off his comment because we just figured he wanted to be a hotshot because my daughter is young. After a few minute of playing my daughter got down to about 10 credits and started playing on 2 credits per hand. Somehow, and I don't know how, the bartender either saw this or was told and walked over and took her half full beer away. LOL. She was pissed and all I could do is laugh. Dude, it was just a fucking beer.
Maybe it's just me but I am used to the Vegas hotel employees being friendly, wanting you have a good experience, and not giving you shit or trying to tell you what your doing is wrong. I didn't feel that way at the Flamingo. I almost felt like they had the attitude that it was a privilege for me to stay there.
And comps. Yeah, there were none. Someone told me that Harrah's owned casino don't comp well. I don't know that for sure but there were none.
And to top it all off, Sunday morning some guy committed suicide in the bathroom right outside the casino. Yes it was a great time had by all.
The Flamingo----a potrait of disappointment
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Views: 1154
Posts: 15
Posted:
#1
Posted:
#2
Not being a jerk but that's what you get for staying @ the Flamingo.My first trip i stayed @ the Luxor and the AC going to the rooms was broke! No not the one going to my room but the whole hotel, except for the casino of course, which pissed me off even more.I had to talk to three managers and get pissed before they gave me an upgrade.In vegas you really do get what you pay for.I stay @ Mandallay bay now and it's worth the $70 extra.
Posted:
#4
I stay at the Flamingo nearly every trip which is twice a year. Just by having the players card I get very cheap and comped rooms. Not a big gambler. My biggest pros are the ease getting around inside and the great location on the strip.
Something has changed about their customer service and it has come from corporate. Never had any problem until last year. I also sat at the bar with a full beer and was playing vp but not max credit. I sat there mostly to watch football on the plasma that was right above me. I spoke to the bartender and told him I was fine since I had a full beer. About 10 mins later he rudely told me I was not entitled to a free drink since I was not playing max credits. I never even asked! And I obviously wasn't sitting there to get a free drink as I sat down with a full one! That fact and the fact I was polite when I sat down really pissed me off. Then on checkout in the past they always were gracious with a late checkout. Not this time. Rudely told me their checkout times were generous enough. It was a weekday in Dec, one of their slowest times. Fuck them. I still stay there but eat my meals and do my gambling on other strip properties.
Something has changed about their customer service and it has come from corporate. Never had any problem until last year. I also sat at the bar with a full beer and was playing vp but not max credit. I sat there mostly to watch football on the plasma that was right above me. I spoke to the bartender and told him I was fine since I had a full beer. About 10 mins later he rudely told me I was not entitled to a free drink since I was not playing max credits. I never even asked! And I obviously wasn't sitting there to get a free drink as I sat down with a full one! That fact and the fact I was polite when I sat down really pissed me off. Then on checkout in the past they always were gracious with a late checkout. Not this time. Rudely told me their checkout times were generous enough. It was a weekday in Dec, one of their slowest times. Fuck them. I still stay there but eat my meals and do my gambling on other strip properties.
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#6
last visit 2 years ago, stayed at the go room as well, just some fancy paint scheme and wall papers other than that nothing special, oh, the lcd tv and ipod station. the self parking is terrible, all the spaces are narrow, the only way to guard against door dings is go all the way top or find a spot by the stairs and park over the line. got rejected for buffet comp after $25-$100 hands for 2 hours. one of the pit boss told me, "... we don't give away stuff for free." had to talk to vip host to get approved.
Posted:
#8
It's amazing how things go in circles. Flamingo was the place I used to stay a good bit in the 80's and early 90's. Top notch place and took care of the players big time. When you have Caesars right across from you, everything has to be top notch.
But things change and they are overdue for a major remodel big time. I was staying there when the MGM torched.
Posted:
#11
The women next to me has a A 7, the deal has a 10 showing. The woman puts up another $10 and wants to double down.
Not to try to be a dick about it, but right now shes sitting on 8 or 18....
The dealer then turns over a 6 and then draws a 4 for a 20. The woman who wanted to double down would have had a 21 and lost (so did the rest of us).
If the woman doubled down, she would have ended up with a 12 or 22, in which case she did wouldn't have gotten a 21....
In any case, that's a crock of BS about the drinks at the bars. I've, several times, have put $10 in one of those poker machines in the past at the bar and could sit there and easily drink 5 or 6 beers, or more if i wanted without the bartenders ever saying a word? Only thing i can think of, did you tip them?
Posted:
#12
Quote Originally Posted by wonwiththehook:
Bad sportsbook, good pool and location, cheap rooms. Go down to Casino Royalle and drink cheap and play as many credits at a time as you want...then go back to Flamingo and sleep. 
Casino Royale is the best cheap drinking place ever for low rollers. At the bar you can play video keno. They have a 2 spot that refunds your bet if you get 0/2! LOL!! You can literally put in a $20 and play this 2 spot and drink as much as you want and it'll cost you about $5 an hr! Usually get a shot and a beer at a time with no hassle. Tip $1 a drink and the bartenders actually seem genuinely thankful for it. Never a word about how many credits you wager. Not a place to spend hrs at but is great to get a cheap drunk going.
Woody: Doesn't matter if you tip. I always tip well and it was the same shitty service for me. Definitely a change in their customer service in the last few years.
try the golden nugget downtown - fantastic property, use the north tower, steps away from where you want to be, new tower opens in mid november however the north tower would still be my choice due to location - check it out, you will be glad you did
Posted:
#14
Quote Originally Posted by woody7777:
The women next to me has a A 7, the deal has a 10 showing. The woman puts up another $10 and wants to double down.
Not to try to be a dick about it, but right now shes sitting on 8 or 18....
The dealer then turns over a 6 and then draws a 4 for a 20. The woman who wanted to double down would have had a 21 and lost (so did the rest of us).
If the woman doubled down, she would have ended up with a 12 or 22, in which case she did wouldn't have gotten a 21....
In any case, that's a crock of BS about the drinks at the bars. I've, several times, have put $10 in one of those poker machines in the past at the bar and could sit there and easily drink 5 or 6 beers, or more if i wanted without the bartenders ever saying a word? Only thing i can think of, did you tip them?
In my haste of writing I apolize for putting in A 7 when it should ahve been A 6 although I'm sure you new what I meant by what was written. But in my opinion it doesn't matter, I don't care what she had if whe wants to double down its not up to the dealer to make the decision for her.
As far as what happened at the bar, I didn't know you were standing behind me when it happened.
All I was doing was telling you what happened. I used to stay at the Stardust when it ws open for years and years. Loved the place but I'm sure there are many of you out there more experienced then me in Vegas trips that hated the place. Don't know when you were there last but maybe it has to do with the fact that Harrah's owns them now. Don't know don't care. It was just my observation. Have fun the next time you go.
As for how the guy commited suicide I don't know. There were rumors about him slitting his wrists but I can't say for sure.
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