moneybookers are pricks

just recently i got a email saying that they would like id...the next day i got my id certified and sent it to them. i get another email saying theyve received it.  the next time i get a email it says my account is closed due to the terms and conditions section 4 and 17.

or more information please visit section 4 and 17 of our Terms and Conditions.
 
17.4. We may at any time suspend or terminate your Skrill (Moneybookers) Account without notice in case:
17.4.1. you breach any condition of these Terms of Use or any other condition applicable to specific services covered by separate terms and conditions;
17.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is applicable to your use of our services;
 

i called customer service to ask exactly what ive done and they said they cant provide me with anymore details. I then emailed security@moneybookers.com and have gotten no response. i then tried to withdraw my money and it didnt work..i had to call them to ask why i cant get my money out and they said i had to send in a bank statement...i have done withdrws from them several times so dont know why i was being asked for my bank statement as my bank details are stored on there.

thi is the latest statement i got after i sent in the bank statement

Thank you for contacting us.
 
We appreciate the statement provided and would like to confirm that your bank account is now verified.
 
Further to your case, please be kindly informed that your account is pending closure. However, you will be able to log in and withdraw the funds. In order to withdraw your remaining balance please go to the “Withdraw” section > choose a withdrawal destination and follow the on-screen instructions. 
  
Additionally, we regret to inform you that once you withdraw the funds available on your Skrill (Moneybookers) account, the latter will be terminated along with your membership. 
  
Finally, we are sorry to inform you that this decision of ours is final and indisputable. 


since i got that email ive sent in this email to them



hi i was wanting to know why my account is closed...you people said 
section 4 and 17.. and i see nothing there that ive done wrong...when i 
was asked if my account is used for gambling i said yes gambling is 
legal in australia. i only have 1 account open. i provided u with my 
cetified id. i have bookies that withdraw to my moneybookers and its 
hard to withdraw any other way.some dont withdraw any other way and one 
through western union which will cost me thousands of dollars.this is a 
big hassle when i havent done anything wrong..if your going to close the
 account can u say exactly what part ive breached.u only said the 
section which part of section 4 have i breached..ive called your 
moneybookers customer service and they said they cant provide me with 
any more detail..so how is it a account is closed and no one knows 
exactly why obviously someone had a reason and id like to know why. 
check the history money usually gos into sportssbooks and out..thats 
perfectly legal..there is no money laundering or anything going on.

i also sent them this
it says that my account will be closed
i have tens of thousands of 
dollars in some sportsbooks that can only be withdrawn through 
moneybookers. i called them and they said theres no other way. can u 
allow me to withdraw my funds to moneybookers. if u dont want me using 
the site anyomre after i wont..i wont deposit any into any 
sportsbooks...but can u atleast let me get my money out of those 
accounts so that i dont lose all the money in them...u never gave me a 
warning so i could get my money out of the sportsbooks..this is going to
 cost me thousands of dollars because u didnt warn me and also i havent 
done anything wrong...this is terrible customer service and no one is 
saying what i did wrong.. i said i used it for gambling along time ago 
and have been with moneybookers for years.gambling is legal in australia
 and moneybookers is used to deposit and withdraw to bookies all the 
time.you shouldnt close peoples accounts and not give them a reason 
especially i that person will have thousands sitting in bookies in hich 
they cant get there money now thanks to you people and your refusal to 
tell me what i did and make it so they cant get there money without any 
warning.

i always said to people that the only way to lose money in thse sportsbetting industry is from 

situations like this...i called us bookies like 5 dimes and sbo and they said i must withraw to moneybookers...ive withdrawn from 5dimes before using moneybookers so i think its wrong i cant get my money out of there as it says once youve withdrawn from there using that method other withdraw methods may be redeemed.

so to sum up i have 7500 sitting in 5 dimes 40 000 sitting in sbo and some other bookies who might never pay me out now thanks to moneybookers paranoia. ive been using moneybookers for 5 years and never had any problem till last week. a big fuck u to moneybookers for causing this mess