Posted:
#1
I currently am using Betislands for one of my sportsbooks. I have been waiting over a month for withdraws of thousands of dollars. Their customer support is brutal for this issue. I have been told on 4 different occasions that a person to person transfer would be sent to me and nothing has occurred. Everything revolves around Jon and Ryan and neither one is responsive at all. The original excuse for the delays was because of the hurricane. This of course was many weeks ago. There has been nothing done to resolve this issue - they don't communicate at all. I still have no idea when I will receive a payout. I have been using sportsbooks for many years and I have never experienced this. I have a lot of experience with sportsbooks and betislands right is the worst I have used. I am not a small better and this is a legitimate post. This sportsbook is rated as an elite book with the OSGA but I can tell you with my experience this book isn't even close to this. They might have been in the past - I don't know - I only know that right now they are no good. I would like to encourage others who are experiencing payout issues to submit a complaint to the OSGA in order to bring awareness to this issue and hopefully prevent others from using this book and experiencing the same issue. My purpose for posting this is to hopefully prevent people from making deposits and going through the same issues. I highly encourage anyone who is reading this to not make any deposits with this book until these payout issues are resolved unless you feel like making a donation. I fully believe there are many others who are going through this and any responses that defend this book right now are from people who are small bettors or people who aren't winning and making withdraws.
