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    All Forums | Gaming Industry - US

    BetOnline pay out Policy.

    GigaOuts
    gofish3
    TheCrow
    playlive
    Theone324
    ...
    Participants:
    Search
    Views: 1410
    Posts: 7
     
    GigaOuts
    GigaOuts
    Prospect
    Participation Meter
    Joined: Nov, 2012
    Posts: 286
    Posted: Nov. 19, 2012 - 9:36 PM ET #1

    Please read my live chat log before depositing into this site.

    Hi! Welcome to BetOnline! How can I help you?
    You are now chatting with Dicky Curtis
    Your Issue ID for this chat is LTK585070996X. Please record it in case of pending issue.
    Dicky Curtis: Thank you for contacting Live Chat Service. How may I assist you today?
    Dicky Curtis: Hello Van
    van phan: Hi Curtis
    Dicky Curtis: How can I assist you?
    van phan: when can i expect my skrill pay out. I need the $$$ for bills this week
    Dicky Curtis: Could you please provide me with your account number and password?
    Your chat transcript will be sent to van?????@yahoo.com at the end of your chat.
    van phan: B??????? but don't know passwd. firefox remember my password
    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
    Dicky Curtis: You can refer tohttps://www.betonline.ag/rules#payout-rules
    Dicky Curtis: Where you will find :
    Dicky Curtis: 3.Payouts requests are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays.
    van phan: So you are not lying. So you don't mind if I post what is true right?
    Dicky Curtis: Yes you can
    van phan: ok cool. I be back 11/28/12. thank for your time.
    Dicky Curtis: You're welcome!
    Dicky Curtis: Is there anything else I can assist you with at this time?
    van phan: nope.
    Dicky Curtis: Please do not hesitate to contact me again personally, if I can be of further assistance. I will be more than happy to assist you.


    I will update on 11/29/12 if I get my Skrill pay out. thank for reading.
    Reply
    To remove first post, remove entire topic.
    Please read my live chat log before depositing into this site.

    Hi! Welcome to BetOnline! How can I help you?
    You are now chatting with Dicky Curtis
    Your Issue ID for this chat is LTK585070996X. Please record it in case of pending issue.
    Dicky Curtis: Thank you for contacting Live Chat Service. How may I assist you today?
    Dicky Curtis: Hello Van
    van phan: Hi Curtis
    Dicky Curtis: How can I assist you?
    van phan: when can i expect my skrill pay out. I need the $$$ for bills this week
    Dicky Curtis: Could you please provide me with your account number and password?
    Your chat transcript will be sent to van?????@yahoo.com at the end of your chat.
    van phan: B??????? but don't know passwd. firefox remember my password
    Dicky Curtis: You have requested your payout on 11/14/2012, it takes 24 hours to be reviewed and then 12-36 hours to be processed
    van phan: can you do the math for me? when should i expect it?
    van phan: 11/15/2012 that is 24hr.
    van phan: Thursday, Friday, Monday = 72hr already.
    Dicky Curtis: One moment please
    van phan: sure
    Dicky Curtis: Thank you.
    Dicky Curtis: You can expect your payout be received by 11/28/2012
    van phan: so what happen to 24hr review and 36hr to be process? How many hr in a day?
    van phan: It take 336hr to get paid? It take less than 15 minutes at pinnacle.
    Dicky Curtis: 4 hours per day, as the payouts are processed between Monday through Friday between 9am and 1pm
    van phan: Haha, that is funny. Do you mind if I post this 'funny' 4hr a day in every sportbook forum?
    Dicky Curtis: You can refer tohttps://www.betonline.ag/rules#payout-rules
    Dicky Curtis: Where you will find :
    Dicky Curtis: 3.Payouts requests are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays.
    van phan: So you are not lying. So you don't mind if I post what is true right?
    Dicky Curtis: Yes you can
    van phan: ok cool. I be back 11/28/12. thank for your time.
    Dicky Curtis: You're welcome!
    Dicky Curtis: Is there anything else I can assist you with at this time?
    van phan: nope.
    Dicky Curtis: Please do not hesitate to contact me again personally, if I can be of further assistance. I will be more than happy to assist you.


    I will update on 11/29/12 if I get my Skrill pay out. thank for reading.
     
    gofish3
    gofish3
    Veteran
    Participation Meter
    Joined: Mar, 2008
    Posts: 2709
    Posted: Nov. 20, 2012 - 1:57 AM ET #2

    That's so dumb. All they want is you to keep playing and lose it. Which unfortunately you will and their stupid rule will win again.
    Reply
    That's so dumb. All they want is you to keep playing and lose it. Which unfortunately you will and their stupid rule will win again.
     
    TheCrow
    TheCrow
    Captain
    Participation Meter
    Joined: Dec, 2001
    Posts: 9368
    Posted: Nov. 20, 2012 - 3:00 AM ET #3

    i think the betonline people wanna wait a few weeks more to see how many dummies they can continue to collect off of from losses before they decide to pay you.  In fact they'll probably send out a mass email advertising 300% cash bonuses with only a "5 times" rollover to further add revenue to their organization.  How many times do we have to continue to read complaints about betonline?  So what if it takes 3 years before you get your $500 payout request from them at least you got paid right?  
    Reply
    i think the betonline people wanna wait a few weeks more to see how many dummies they can continue to collect off of from losses before they decide to pay you.  In fact they'll probably send out a mass email advertising 300% cash bonuses with only a "5 times" rollover to further add revenue to their organization.  How many times do we have to continue to read complaints about betonline?  So what if it takes 3 years before you get your $500 payout request from them at least you got paid right?  
     
    GigaOuts
    GigaOuts
    Prospect
    Participation Meter
    Joined: Nov, 2012
    Posts: 286
    Posted: Nov. 20, 2012 - 2:56 PM ET #4

    Awesome news for me, I got my low 4-figures pay out 1 week ahead of time from BetOnline thanks to the world wide web of gambling community and the forum. I am requesting another pay out, just don't feel comfortable with them anymore. I going to to stick with Pinnacle and 5Dimes and few SBR A books only from now on.
    Reply
    Awesome news for me, I got my low 4-figures pay out 1 week ahead of time from BetOnline thanks to the world wide web of gambling community and the forum. I am requesting another pay out, just don't feel comfortable with them anymore. I going to to stick with Pinnacle and 5Dimes and few SBR A books only from now on.
     
    playlive
    playlive
    Rookie
    Participation Meter
    Joined: Sep, 2008
    Posts: 501
    Posted: Nov. 22, 2012 - 9:39 AM ET #5

    I have 3 pending payouts from Betonline.  one from late october, one from november 2 and one from november 13

    once i get paid , i am out of this garbage sportsbook.  lies, stallikng, runaround, excuses etc.  unacceptable customer service

    the one from novmeber 2 i even paid extra money in order to recieve it in 7-10 business days.  well it has been almost 3 weeks now and nothing

    if enough customers pull their accounts from them maybe they will improve their business model and payout process 
    Reply
    I have 3 pending payouts from Betonline.  one from late october, one from november 2 and one from november 13

    once i get paid , i am out of this garbage sportsbook.  lies, stallikng, runaround, excuses etc.  unacceptable customer service

    the one from novmeber 2 i even paid extra money in order to recieve it in 7-10 business days.  well it has been almost 3 weeks now and nothing

    if enough customers pull their accounts from them maybe they will improve their business model and payout process 
     
    Theone324
    Theone324
    MVP
    Participation Meter
    Joined: Aug, 2009
    Posts: 18584
    Posted: Nov. 23, 2012 - 2:12 PM ET #6

    Betonline is a joke
    Reply
    Betonline is a joke
     
     
    sawman
    sawman
    Captain
    Participation Meter
    Joined: Jul, 2011
    Posts: 5100
    Posted: Dec. 8, 2013 - 10:19 PM ET #7

    and this. These are the only posts you start. None about MMA
    Reply
    and this. These are the only posts you start. None about MMA
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