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    All Forums | Gaming Industry - US

    Anyone use BetOnline???

    Grimm_Reaper
    football_007
    masemoney
    DC@510
    ehp6737
    ...
    Participants:
    Search
    Views: 2333
    Posts: 13
     
    Grimm_Reaper
    Grimm_Reaper
    Rookie
    Participation Meter
    Joined: May, 2011
    Posts: 691
    Posted: Oct. 11, 2011 - 1:12 PM ET #1

    I requested a payout and i have been trying to send pictures of my documents and everything to their email. But i keep getting a sending failure. So i cant get my proof of documents to them. Has Anyone else experienced this problem?

    PLEASE!!!!!

    Reply
    To remove first post, remove entire topic.

    I requested a payout and i have been trying to send pictures of my documents and everything to their email. But i keep getting a sending failure. So i cant get my proof of documents to them. Has Anyone else experienced this problem?

    PLEASE!!!!!

     
    football_007
    football_007
    Legend
    Participation Meter
    Joined: Jan, 2008
    Posts: 34331
    Posted: Oct. 11, 2011 - 1:59 PM ET #2

    Where did you send it too ?

    Try all of these :

    cs@....
    cashier@...
    documents@

    GL.
    Reply
    Where did you send it too ?

    Try all of these :

    cs@....
    cashier@...
    documents@

    GL.
     
    Grimm_Reaper
    Grimm_Reaper
    Rookie
    Participation Meter
    Joined: May, 2011
    Posts: 691
    Posted: Oct. 11, 2011 - 2:24 PM ET #3

    football_007 thanks buddy!!! you use em???
    Reply
    football_007 thanks buddy!!! you use em???
     
    masemoney
    masemoney
    Veteran
    Participation Meter
    Joined: Dec, 2006
    Posts: 1428
    Posted: Oct. 11, 2011 - 3:39 PM ET #4

    I emailed CS and waited a few days.  I went back onto live chat and they said to email to documents also. It'll take a few days but keep going onto live chat and checking on the status.
    Reply
    I emailed CS and waited a few days.  I went back onto live chat and they said to email to documents also. It'll take a few days but keep going onto live chat and checking on the status.
     
    DC@510
    DC@510
    Veteran
    Participation Meter
    Joined: Aug, 2002
    Posts: 1847
    Posted: Oct. 11, 2011 - 8:10 PM ET #5

    I had similar issues with cc not being legiable, i finally was able to get a clear photo after several attempts.
    Reply
    I had similar issues with cc not being legiable, i finally was able to get a clear photo after several attempts.
     
    football_007
    football_007
    Legend
    Participation Meter
    Joined: Jan, 2008
    Posts: 34331
    Posted: Oct. 11, 2011 - 11:23 PM ET #6

    When I email to them, I always ask for a confirm back that they have received my docs. That way I don't have to go live chat and ask for it. Just try to be nice and polite to them in the email.

    Grimm,

    Yes, I was with them for about 2 to 3 months, and I just ask for a second withdraw early this morning. I'm still waiting to get info to pick up my money.
    Reply
    When I email to them, I always ask for a confirm back that they have received my docs. That way I don't have to go live chat and ask for it. Just try to be nice and polite to them in the email.

    Grimm,

    Yes, I was with them for about 2 to 3 months, and I just ask for a second withdraw early this morning. I'm still waiting to get info to pick up my money.
     
    football_007
    football_007
    Legend
    Participation Meter
    Joined: Jan, 2008
    Posts: 34331
    Posted: Oct. 12, 2011 - 9:15 AM ET #7

    Still nothing from betonline payout. I'm starting to lose my patient with them.

    3 more hrs is the 36 hrs window they state on the payout. If I still don't get anything by 1:00 PM, I will not consider them anymore. I will try to go back to Diamond and or 5Dimes which gave me same day payout. 
    Reply
    Still nothing from betonline payout. I'm starting to lose my patient with them.

    3 more hrs is the 36 hrs window they state on the payout. If I still don't get anything by 1:00 PM, I will not consider them anymore. I will try to go back to Diamond and or 5Dimes which gave me same day payout. 
     
    masemoney
    masemoney
    Veteran
    Participation Meter
    Joined: Dec, 2006
    Posts: 1428
    Posted: Oct. 12, 2011 - 3:40 PM ET #8

    Have any of you guys ever requested a Cashier Check from them?  I went with the 7 business day option and requested/had it approved on Sunday and it's now Wednesday afternoon with no confirmation that its been sent out.  How long should i wait before sending an email to CS?  I checked in live chat yesterday to see if its been processed and they said not yet.  I dont want to sound pushy but i know they like to "take their time"
    Reply
    Have any of you guys ever requested a Cashier Check from them?  I went with the 7 business day option and requested/had it approved on Sunday and it's now Wednesday afternoon with no confirmation that its been sent out.  How long should i wait before sending an email to CS?  I checked in live chat yesterday to see if its been processed and they said not yet.  I dont want to sound pushy but i know they like to "take their time"
     
    football_007
    football_007
    Legend
    Participation Meter
    Joined: Jan, 2008
    Posts: 34331
    Posted: Oct. 12, 2011 - 5:28 PM ET #9

    I'm done with betonline. I don't like the way they handle the payout. Still nothing for me to pick up my money. If this is with 5Dimes or Diamond, I would have my money already.

    I'm frustrated...

    I would not recommend this book.
    Reply
    I'm done with betonline. I don't like the way they handle the payout. Still nothing for me to pick up my money. If this is with 5Dimes or Diamond, I would have my money already.

    I'm frustrated...

    I would not recommend this book.
     
    ehp6737
    ehp6737
    Prospect
    Participation Meter
    Joined: Sep, 2011
    Posts: 9
    Posted: Oct. 12, 2011 - 6:56 PM ET #10

    BetOnline gives this excuse to almost anyone who has send in docs. It's just a stall tactic on their part.  Just be patient, but persistent while jumping thru all their hoops.  You will eventually get your payout.....then deposit at a real book where you dont have to put up with all this crap.

    I tried them out when I was looking for a 3rd option and was amazed at how hard they make everything.  

    Reply
    BetOnline gives this excuse to almost anyone who has send in docs. It's just a stall tactic on their part.  Just be patient, but persistent while jumping thru all their hoops.  You will eventually get your payout.....then deposit at a real book where you dont have to put up with all this crap.

    I tried them out when I was looking for a 3rd option and was amazed at how hard they make everything.  

     
    ninja007
    ninja007
    Prospect
    Participation Meter
    Joined: Nov, 2011
    Posts: 0
    Posted: Nov. 2, 2011 - 9:06 AM ET #11

    I got same experience for the betonline recently.
    I kept on send my documents then they denied to reason that documents could not readable.....rediculus
    somehow, soon or later, I call credit computer to charge back.
    Reply
    I got same experience for the betonline recently.
    I kept on send my documents then they denied to reason that documents could not readable.....rediculus
    somehow, soon or later, I call credit computer to charge back.
     
    ninja007
    ninja007
    Prospect
    Participation Meter
    Joined: Nov, 2011
    Posts: 0
    Posted: Nov. 2, 2011 - 9:12 AM ET #12

    Now I figure out everybody complaint about betonline, I better call my credit card company to charge back.
    I heard sombody got money back....
    Reply
    Now I figure out everybody complaint about betonline, I better call my credit card company to charge back.
    I heard sombody got money back....
     
     
    ninja007
    ninja007
    Prospect
    Participation Meter
    Joined: Nov, 2011
    Posts: 0
    Posted: Nov. 2, 2011 - 1:26 PM ET #13

    Do you guys have any idea that we tell everybody  not using betonline.
    Since most of same problems have with same sportsbook.
    I like to publish to everyone if I can...
    Reply
    Do you guys have any idea that we tell everybody  not using betonline.
    Since most of same problems have with same sportsbook.
    I like to publish to everyone if I can...
    All Forums | Gaming Industry - US

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