Anyone else experiencing delays? I'm not saying the sky is falling or anything but in the past when I would request WU payouts on Monday morning, they would always be available the next day. However, I requested a payout yesterday morning at 8:30am CT and was told it would take 24hrs.
I checked back at 10am this morning and they said it wasn't ready, check back after noon and it would be ready. i checked back at 2pm and they told me that it wasn't processed by them until 5pm yesterday and that it wouldnt be ready until WEDNESDAY morning! I asked why they waited until 5pm to request the withdrawal on Monday and they said it was because of "volume".
They then told me that they just checked with their WU processor and were assured that it would be ready after 7pm today. Well, i just checked in with them again and I am being told that it wasn't processed until today, so it won't be ready for at least " a couple of hours". they said to keep checking back every couple of hours but it "should" ready tomorrow afternoon.
Anyone else had to wait 48hrs+ for a WU payout from 5dimes? I guess i'm not worried about getting paid eventually, I'm just sad to see them start to act like other sportsbooks and either misleading or making promises they aren't sure they can keep.
To remove first post, remove entire topic.
Anyone else experiencing delays? I'm not saying the sky is falling or anything but in the past when I would request WU payouts on Monday morning, they would always be available the next day. However, I requested a payout yesterday morning at 8:30am CT and was told it would take 24hrs.
I checked back at 10am this morning and they said it wasn't ready, check back after noon and it would be ready. i checked back at 2pm and they told me that it wasn't processed by them until 5pm yesterday and that it wouldnt be ready until WEDNESDAY morning! I asked why they waited until 5pm to request the withdrawal on Monday and they said it was because of "volume".
They then told me that they just checked with their WU processor and were assured that it would be ready after 7pm today. Well, i just checked in with them again and I am being told that it wasn't processed until today, so it won't be ready for at least " a couple of hours". they said to keep checking back every couple of hours but it "should" ready tomorrow afternoon.
Anyone else had to wait 48hrs+ for a WU payout from 5dimes? I guess i'm not worried about getting paid eventually, I'm just sad to see them start to act like other sportsbooks and either misleading or making promises they aren't sure they can keep.
Surprise surprise, i just checked to see if would be available like they said.....and it isn't. I am supposed to check back after 12pm now. I'm guessing 12 will roll around and they will tell me to check back after 5pm. I might have to start looking elsewhere if this stuff happens again
Surprise surprise, i just checked to see if would be available like they said.....and it isn't. I am supposed to check back after 12pm now. I'm guessing 12 will roll around and they will tell me to check back after 5pm. I might have to start looking elsewhere if this stuff happens again
now i am a bit worried I might get stiffed. They assured me yesterday it would be ready this morning. this morning, they said it wasnt ready but it would 100% be ready by Noon ET. Well, it is 1 ET and i just checked and now they are saying it won't be ready until tomorrow. They are assuring me that it will be ready and they are sorry for the delay, but they won't answer why there is a delay. Is there anyone from 5dimes that reads these forums that might be able to help me? Feels like I am being lied too.
now i am a bit worried I might get stiffed. They assured me yesterday it would be ready this morning. this morning, they said it wasnt ready but it would 100% be ready by Noon ET. Well, it is 1 ET and i just checked and now they are saying it won't be ready until tomorrow. They are assuring me that it will be ready and they are sorry for the delay, but they won't answer why there is a delay. Is there anyone from 5dimes that reads these forums that might be able to help me? Feels like I am being lied too.
Here is the most recent chat log. What is most troubling is they wont actually answer my question as to why there is a delay, just that there is one.
Please wait for a site operator to respond. You are now chatting with 'Danny' Danny: Hello. How may I assist you today? Brandon: Hi, i need to get my WU withdrawal information Brandon: xxxxxxxxxxx are my id and password Danny: Just a moment please Brandon: Hey Danny, are you still there? Danny: Yes I am, give me one minute please. Danny: Still checking, thank you for your patience. Brandon: ok, thanks Danny: Sir, the information for your payout will be available tomorrow, sorry for the inconvenience, we had a delay but for sure tomorrow you'll receive it. Brandon: seriously? i requested this Monday morning Brandon: and i have been told 4 different times to check back at certain times and it is still not available? Brandon: I was assured that it would be available this morning. What is the problem Danny: I know, apologies for that, it was just a delay but it'll be ready by tomorrow for sure. Brandon: right, but i have been told that the last 3 times i have checked on it and none of those promises have come true Brandon: any chance i can speak with a supervisor Danny: Let me check. Please wait while I transfer the chat to 'Vivian'. You are now chatting with 'Vivian' Vivian: Hello. How may I assist you today? Brandon: Hi, can you tell me why there is a delay in my WU payout? I have been told 3 different times to check back at certain times that it would be ready, and none have come true Brandon: i initiated the withdrawal on monday morning, and now i am being told it wont be available until tomorrow. 3+ days for a WU payout? whats going on? Vivian: I understand your frustration, I was trying to see what went wrong with your account Vivian: and I see that you requested your payout on Monday but it was not processed until yesterday Vivian: and today the agency tells us there is a delay with your payout, so the mtcn will be ready until tomorrow, Vivian: there could be a chance that it could be ready by this evening but not sure about that Brandon: so you are 100% sure that it will be ready tomorrow morning and that there will be no more delays? Vivian: I checked myself with the agency, so yes it should be ready by tomorrow or this evening Brandon: Ok, I will check back tomorrow morning. Thanks
Here is the most recent chat log. What is most troubling is they wont actually answer my question as to why there is a delay, just that there is one.
Please wait for a site operator to respond. You are now chatting with 'Danny' Danny: Hello. How may I assist you today? Brandon: Hi, i need to get my WU withdrawal information Brandon: xxxxxxxxxxx are my id and password Danny: Just a moment please Brandon: Hey Danny, are you still there? Danny: Yes I am, give me one minute please. Danny: Still checking, thank you for your patience. Brandon: ok, thanks Danny: Sir, the information for your payout will be available tomorrow, sorry for the inconvenience, we had a delay but for sure tomorrow you'll receive it. Brandon: seriously? i requested this Monday morning Brandon: and i have been told 4 different times to check back at certain times and it is still not available? Brandon: I was assured that it would be available this morning. What is the problem Danny: I know, apologies for that, it was just a delay but it'll be ready by tomorrow for sure. Brandon: right, but i have been told that the last 3 times i have checked on it and none of those promises have come true Brandon: any chance i can speak with a supervisor Danny: Let me check. Please wait while I transfer the chat to 'Vivian'. You are now chatting with 'Vivian' Vivian: Hello. How may I assist you today? Brandon: Hi, can you tell me why there is a delay in my WU payout? I have been told 3 different times to check back at certain times that it would be ready, and none have come true Brandon: i initiated the withdrawal on monday morning, and now i am being told it wont be available until tomorrow. 3+ days for a WU payout? whats going on? Vivian: I understand your frustration, I was trying to see what went wrong with your account Vivian: and I see that you requested your payout on Monday but it was not processed until yesterday Vivian: and today the agency tells us there is a delay with your payout, so the mtcn will be ready until tomorrow, Vivian: there could be a chance that it could be ready by this evening but not sure about that Brandon: so you are 100% sure that it will be ready tomorrow morning and that there will be no more delays? Vivian: I checked myself with the agency, so yes it should be ready by tomorrow or this evening Brandon: Ok, I will check back tomorrow morning. Thanks
MPORTANT:
Check payouts sent by express courier are issued to the address
registered on file ONLY. Errors in addresses are the customer’s
responsibility & the 5Dimes Group will not be held responsible for
delays or missing packages due to incorrect or incomplete address
information. Please make sure to confirm the accuracy of the account’s
address with our Customer Service Staff BEFORE a payout is processed,
this will help ensure the receipt of FedEx packages sent to you.
Be aware that FedEx packages take 5-7 days to arrive after the date the
redemption is processed. Early inquires opened with the processor incur
in a $10 fee. Returned packages due to delivery impossibilities caused
by incorrect or incomplete address information or inability to locate
the recipient, will incur in a $50 fee and may ban your account from
this payout method.
5 dimes recently put up this "greeting".... this is a very obscure message and they no longer provide tracking numbers for fed ex packages. i really hope these are not warning signs.
MPORTANT:
Check payouts sent by express courier are issued to the address
registered on file ONLY. Errors in addresses are the customer’s
responsibility & the 5Dimes Group will not be held responsible for
delays or missing packages due to incorrect or incomplete address
information. Please make sure to confirm the accuracy of the account’s
address with our Customer Service Staff BEFORE a payout is processed,
this will help ensure the receipt of FedEx packages sent to you.
Be aware that FedEx packages take 5-7 days to arrive after the date the
redemption is processed. Early inquires opened with the processor incur
in a $10 fee. Returned packages due to delivery impossibilities caused
by incorrect or incomplete address information or inability to locate
the recipient, will incur in a $50 fee and may ban your account from
this payout method.
5 dimes recently put up this "greeting".... this is a very obscure message and they no longer provide tracking numbers for fed ex packages. i really hope these are not warning signs.
Finally got the payout info today. 3+ days for a WU withdrawal seems ridiculous. I'm not even the most upset about the delay, i'm more pissed that they kept telling me it would be available when they had no idea if that was the case. If they would have said sorry it will be a 3 day delay then it would have been a little easier to swallow.
Finally got the payout info today. 3+ days for a WU withdrawal seems ridiculous. I'm not even the most upset about the delay, i'm more pissed that they kept telling me it would be available when they had no idea if that was the case. If they would have said sorry it will be a 3 day delay then it would have been a little easier to swallow.
I have been preaching for months to take a hard look at 5 Dimes because all signs point to a big mess with them. For all you people that jump on me and tell me how they are great and I haven't a clue, do your due diligence now.
This book will be gone by the end of college hoops and probably much much sooner.
And NO, YOU WON'T GET YOUR MONEY
my opinion!!!!!!
I have been preaching for months to take a hard look at 5 Dimes because all signs point to a big mess with them. For all you people that jump on me and tell me how they are great and I haven't a clue, do your due diligence now.
This book will be gone by the end of college hoops and probably much much sooner.
I have been preaching for months to take a hard look at 5 Dimes because all signs point to a big mess with them. For all you people that jump on me and tell me how they are great and I haven't a clue, do your due diligence now.
This book will be gone by the end of college hoops and probably much much sooner.
And NO, YOU WON'T GET YOUR MONEY
my opinion!!!!!!
roblems with 5Dimes (first year with them)but reading the posts getting a little concerned....who do you suggest or even more important who do you use? You seem knowledgeable...Thanks
Quote Originally Posted by GOPHERNATION12:
I have been preaching for months to take a hard look at 5 Dimes because all signs point to a big mess with them. For all you people that jump on me and tell me how they are great and I haven't a clue, do your due diligence now.
This book will be gone by the end of college hoops and probably much much sooner.
And NO, YOU WON'T GET YOUR MONEY
my opinion!!!!!!
roblems with 5Dimes (first year with them)but reading the posts getting a little concerned....who do you suggest or even more important who do you use? You seem knowledgeable...Thanks
I used them for almost 11 years but about 6 months ago they bounced 2 checks at different times, delayed a WU payout, and screwed me on a WU senders name for the 7th time in 18 months. I have been following everything I can read about them and took my entire balance out with a number of withdrawals about 5 months ago.
I used to use the Greek and Betjm but they left the US market earlier this year and transferred all players U.S. based to Heritage. I had an account with them previously but used it rarely because of the 3 books I really liked.
After the transfer I started using them more and more. They are now my #1 book. They have added a lot more wagering options from before the transfer and their Customer Service is outstanding. If you like to take bonuses, they offer very good options without them being ridiculous. During football season they ran a deal where if you make 5 deposits without a withdrawal the sixth deposit they credit you account with cash (not free play) the average of the 5 deposits and it's a 10x rollover and you get the cash they gave yoou plus any winnings.
They offer a number of free contests such as every Monday a free Monday night football BJ tournament. Pick the pro's NFL contest every week. They are having a FB bowl contest coming up.
Most importantly, I have had 0 problems getting paid within the time period they give based on the method.
They however are an invite only book and not open for the public to join. If you pm me I can see what I can do if you choose to try them.
I used them for almost 11 years but about 6 months ago they bounced 2 checks at different times, delayed a WU payout, and screwed me on a WU senders name for the 7th time in 18 months. I have been following everything I can read about them and took my entire balance out with a number of withdrawals about 5 months ago.
I used to use the Greek and Betjm but they left the US market earlier this year and transferred all players U.S. based to Heritage. I had an account with them previously but used it rarely because of the 3 books I really liked.
After the transfer I started using them more and more. They are now my #1 book. They have added a lot more wagering options from before the transfer and their Customer Service is outstanding. If you like to take bonuses, they offer very good options without them being ridiculous. During football season they ran a deal where if you make 5 deposits without a withdrawal the sixth deposit they credit you account with cash (not free play) the average of the 5 deposits and it's a 10x rollover and you get the cash they gave yoou plus any winnings.
They offer a number of free contests such as every Monday a free Monday night football BJ tournament. Pick the pro's NFL contest every week. They are having a FB bowl contest coming up.
Most importantly, I have had 0 problems getting paid within the time period they give based on the method.
They however are an invite only book and not open for the public to join. If you pm me I can see what I can do if you choose to try them.
I used them for almost 11 years but about 6 months ago they bounced 2 checks at different times, delayed a WU payout, and screwed me on a WU senders name for the 7th time in 18 months. I have been following everything I can read about them and took my entire balance out with a number of withdrawals about 5 months ago.
I used to use the Greek and Betjm but they left the US market earlier this year and transferred all players U.S. based to Heritage. I had an account with them previously but used it rarely because of the 3 books I really liked.
After the transfer I started using them more and more. They are now my #1 book. They have added a lot more wagering options from before the transfer and their Customer Service is outstanding. If you like to take bonuses, they offer very good options without them being ridiculous. During football season they ran a deal where if you make 5 deposits without a withdrawal the sixth deposit they credit you account with cash (not free play) the average of the 5 deposits and it's a 10x rollover and you get the cash they gave yoou plus any winnings.
They offer a number of free contests such as every Monday a free Monday night football BJ tournament. Pick the pro's NFL contest every week. They are having a FB bowl contest coming up.
Most importantly, I have had 0 problems getting paid within the time period they give based on the method.
They however are an invite only book and not open for the public to join. If you pm me I can see what I can do if you choose to try them.
Yeah, I tried to sign up with them (I did have a BJ account, but rarely used) and when I spoke to them, they said the account was NO longer valid due to a -0- balance being carried, and they wouldn't let me sign up....as for 5D, Thankfully I've had NO problems with payouts, but I'm not a big player...and my W/D's, have all been for $700-$950...thanks for answering...
Quote Originally Posted by GOPHERNATION12:
I used them for almost 11 years but about 6 months ago they bounced 2 checks at different times, delayed a WU payout, and screwed me on a WU senders name for the 7th time in 18 months. I have been following everything I can read about them and took my entire balance out with a number of withdrawals about 5 months ago.
I used to use the Greek and Betjm but they left the US market earlier this year and transferred all players U.S. based to Heritage. I had an account with them previously but used it rarely because of the 3 books I really liked.
After the transfer I started using them more and more. They are now my #1 book. They have added a lot more wagering options from before the transfer and their Customer Service is outstanding. If you like to take bonuses, they offer very good options without them being ridiculous. During football season they ran a deal where if you make 5 deposits without a withdrawal the sixth deposit they credit you account with cash (not free play) the average of the 5 deposits and it's a 10x rollover and you get the cash they gave yoou plus any winnings.
They offer a number of free contests such as every Monday a free Monday night football BJ tournament. Pick the pro's NFL contest every week. They are having a FB bowl contest coming up.
Most importantly, I have had 0 problems getting paid within the time period they give based on the method.
They however are an invite only book and not open for the public to join. If you pm me I can see what I can do if you choose to try them.
Yeah, I tried to sign up with them (I did have a BJ account, but rarely used) and when I spoke to them, they said the account was NO longer valid due to a -0- balance being carried, and they wouldn't let me sign up....as for 5D, Thankfully I've had NO problems with payouts, but I'm not a big player...and my W/D's, have all been for $700-$950...thanks for answering...
happen to me once kept telling me to call back,i went right to live help and told them this is bullshit why am i paying a fee to get my money in 24 hrs if its not going to be available in 24hrs,told them they should void the fee lady said to hold on and she came back in 2 min with the info to pick my money up
happen to me once kept telling me to call back,i went right to live help and told them this is bullshit why am i paying a fee to get my money in 24 hrs if its not going to be available in 24hrs,told them they should void the fee lady said to hold on and she came back in 2 min with the info to pick my money up
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