5DIMES HAS THE WORST CUSTOMER SERVICE REPS ..

THIS BOOK IS AWFUL , SERVERS ARE DOWN WHEN YOU TRY AND MAKE A BET AND THEN YOU HAVE TO CALL THEM TO PLACE A BET AND YOU GET SOMEONE THAT DOES NOT UNDERSTAND ENGLISH AND HANGS UP ON YOU IF YOU ASK TOO MANY QUESTIONS OR HAVE A PROBLEM.

agreed      and Ive pretty much gotten use to getting hung up

Took my money outta that book 2 years ago, they've been going down hill!

bout to pull my money out too... not to hijack your thread but what do you guys suggest?

It seems like the american way now, to call just about any company and get a customer service rep that doesnt speak fluent english, and then they get mad at the customer because they dont understand english.

2x.....

Excellent CS and fast payouts, fine to me

Might want to use their mirror site propbet if you cannot get on to their main site.

5Dimes

Bookmaker

Login to the sote two minutes before the half and click refresh. 80% of the time it works all the time.

Try gtbets or betislands and you will be happy,  if interested just pm me.  Good luck and take care.

https://www.sportsbookreview.com/

been @ 5Dimes 7/8 yrs...NEVER have I ever been hung up on!! A couple times I've had a little difficulty understanding the rep, but I find patience and not yelling at them will work wonders.....has for me.

Just use the online chat.  Always works for me :)   If you are nice to the reps they are nice back.  Just like real life :) 

5dimes is still a good book and really one of the very few options for US players but they have gone downhill a lot lately. The site is down far too often and very slow at other times.

Their customer service reps on the phone are awful and live help is even worse. Their bonus program is harder to figure out than algebra. They're still a solid operation but they have a lot of issues that need to be worked on.

They have become one of the toughest books to work with. Withdrawals fro more than $900 ever 8 days is a pulling out of hair event. Depositing via WU or Money Gram can be like trying to broker world peace. Example: I use live chat window to get the name correct. I make the deposit within an hour exactly as told. Try to reach them by phone for an hour as I run some errands. Get home and use live chat and they tell me the name is no good any more because it's been flagged. Send to a new receiver in a different country. This has happened more than one time to me. Then the one time in the past 3 years I accept a bonus from them I roll it over 10+x only to be told I can't withdraw within 30 days of taking a bonus. Bounced checks on a number of occasions. They are a joke! 

tomseaver- I don't buy that earthquake bullshit for a second. Their site issues have been going on for a long time and they've obviously made no effort to rectify that issue. I didn't even know SBG Global was still in business. 

why do they throw 1/2 point on everything? I am new to them I hope these guys work out. Just lost my local in phila and I am kinda bummed I had to go back to a computer after 3 years.

in '12:  GTbets.eu  and  betIslands.ag

slow pokes as backups maybe heritage, 5D, BM