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5dimes customer service

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Joined: Mar, 2006
Posts: 4136
Posted: #1
I really wish BetJamaica was still around. It just seems like there is no customer service at all anywhere else I have played. Requests like putting money into my account temporarily until Western Union cleared. Requests like that tennis game was rescheduled due to rain and I want to access funds in my account, can you cancel wager?

5dimes does not budge on anything. Managers always back up employees and never overturn a decision. Manager discretion does not exist or they are powerless.

Anyone suggest another book? I need fast payouts and loads of lines.
 
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Posted: #2

Gtbets has the best customer service i have ever see, even better than Heritage use to be several months ago

 

 
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Joined: Nov, 2005
Posts: 8713
Posted: #3
Quote Originally Posted by MAC316:

Gtbets has the best customer service i have ever see, even better than Heritage use to be several months ago

 



Right on Mac!  What he said!  Glad you are liking the customer service.  And I recommended Mac for the record!
 
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Posted: #4
Gtbets...I have not heard of them at all...I will do some research and check them out!
 
Prospect
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Joined: May, 2012
Posts: 102
Posted: #5
Bestislands.......
 
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Posted: #6
They are great so far!  Exactly what i was looking for!  Thanks Deezy for steering me the right way!    Betislands is also great like Tracer said!  Good luck with whatever you do serge
 
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Posted: #7
Quote Originally Posted by SergeFT:

I really wish BetJamaica was still around. It just seems like there is no customer service at all anywhere else I have played. Requests like putting money into my account temporarily until Western Union cleared. Requests like that tennis game was rescheduled due to rain and I want to access funds in my account, can you cancel wager?

5dimes does not budge on anything. Managers always back up employees and never overturn a decision. Manager discretion does not exist or they are powerless.

Anyone suggest another book? I need fast payouts and loads of lines.

While everyone complains about 5dimes customer service, I don't think there is a book out there that would accomodate those requests. Why on earth would they put money into your account before the deposit clears? That's just bad business. And as far as the tennis match goes, if the match was to be resumed why would they cancel the bet? 
 
 
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Joined: Sep, 2010
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Posted: #8
The posting cash to your account before funds clear sounds crazy for any book to consider.

Voiding a wager that gets postponed is something a good book does for a good client. Postponed, meaning not a point played.
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