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Why does Bookmaker customer support ask for password?

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Views: 469
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Joined: Jan, 2016
Posts: 293
Posted: #1
Went to bookmaker's customer support that is live. Without thinking it through I gave my password to the live support staff who asked me for my account and password..

I have nothing in that account but it seemed off that they need a password? Another thing that is odd is that the customer support asks what website im using to contact them.. which means Bookmaker lets another company do the live support.. 

Anyone else had this happen? Im going to delete my account and open a new one. 
 
 
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Joined: Feb, 2016
Posts: 7
Posted: #2
I do not think it is ok for the customer support to ask the password via Live Chat this is confidential info, for reference they can ask username , email address but not such details
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