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Pinny problem

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Prospect
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Joined: Sep, 2010
Posts: 59
Posted: #1
Anyone else have to deal with this problem? I've been a client at pinny for 12 years, now more BS. Some reason they think I'm a robot now?

Dear Client,

Our IT Department advises that the IP address you provided has been accessing the site excessively.

When we notice this type of activity, the IP address is blocked from our site.

Excessive robotic activity, or use of browser add-ons like Auto Reload, on the Pinnacle Site results in slower performance for all customers and can lead to system failure. Therefore, high robotic or repetitive activity on a single IP or single USER ID can result in an IP being blocked in order to protect the overall system.

We understand our clients want to update lines, but expect this to be done in a reasonable manner.  Rather than use the refresh button, for example, clients may use use the default Dynamic Lines Display option.  Or, you may review the XML feed information on our site.

We have unblocked your IP address.

Please remember that if similar activity continues, your IP address will be blocked again.



Kind regards,

Customer Service Department
Pinnacle Sports



(CaseNumber-1820109_11)
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