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pinnaclesports.com f*ucks me over *RESOLVED*

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Legend
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Posted: #26
You expect books to pay out every time someone has a bad beat?  The rule is plain as day.  They canceled those who played the under as well.  Everyone has been in situations like these, but most are rational enough to accept that the books must follow their rules.  Sometimes people complain here when a book does not follow it's rule.  This might be the first complaint I've seen from someone complaining that the book followed their stated rules.

If a game does not go the distance, all total wagers are going to be canceled.  Period.  End of story/  Doesn't matter if the score is 0-0 or 18-10.  Simple as that.

You need to get a grip on reality.
 
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Posted: #27
I wonder if he gets the drift now. Knocking Pinny - my word.

indeed. 
 
Prospect
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Posted: #28
Quote Originally Posted by timbaland99:

so I played the over for the boston red sox vs. detroit tigers. the total was set at 7.5 (i bought half a point) on Thursday may 26th 2011. I wagered to win $100. when the game was called due to weather conditions in the 8th inning I was really hoping that pinnacle would do the right thing and credit me the win as the score was 14-1. when I checked my account I was furious when I noticed that they cancelled this wager. I read in the baseball forum that some of the other members of covers had their wagers also cancelled. I understand that pinnacle's rules state that if the game is called prior to a full nine innings or it can finish with only 8.5 innings if the home team is ahead then all wagers on the total are to be refunded. this is a ridiculous rule as It is not possible for runs to be taken off the board had the full 9 innings been completed, so the game would have been over the total whether or not they had completed 8 innings or 9 innings. not only did they cancel my wager but they also made an error when I checked my account history. under my bet history pinnacle stated that the reason for the wager being cancelled was because the wager was a push. you an I both know that it is impossible to push on a wager of 7.5. (see bet history below)

 I emailed pinnacle to not only complain that the wager was well and truly over the total whether they played 8 or 9 innings but also because they made an error as to why the wager was cancelled. pinnacles response to this push error was that they had made a human error in describing the reason for canceling the error and I would not receive credit for the win because the grade result remained the same. I told pinnacle that when I made a human error in the past  they would not change it for me whether it was for wagering too much by accident or whether I wagered on the wrong team. when I had emailed them in the past they told me that it was my own fault for not checking my wager before I submitted it and that MY human error would remain unchanged. why is it ok for pinnacle to make a mistake and when I make a similar mistake it is not able to be changed and it is my own fault?this seems very one sided and for an industry that literally makes millions of dollars it would make a bigger impact on them to credit me with the $100 then to lose my business of thousands of dollars if I ended up canceling. I told them it they would not credit me with the $100 then I would find another book and would never use pinnacle sports again. I was astonished to find that they were more than happy to cancel my account and basically gave me a big fu*k you. 

I'm not sure if Lou can help with this issue or not but this does not sit well with me 
come on man u know the rules so well , i had under on that game and they still cancel my bet , pinnacle never cheat man and u r small player too
 
Prospect
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Posted: #29
Quote Originally Posted by mafioso:

rules are rules brother.

ID LIKE TO SEE SOMEONE WHO BET THE UNDER AND GOT THE BET CANCELLED.

If thats the case then the sportsbook was fair and honest, if they took the money on the unders and refunded the overs, then we have them by the nutsack.

 

i had the under my friend and they refuned the money , that is ruled they not cheated
 
Prospect
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Posted: #30
Quote Originally Posted by crazyparlayking:



How can you call pinnacle if they don't have phone support? Rules are rules, ya that particular rule on MLB blows but don't blame a sportsbook for grading by the rules of the sport.
    
 
Prospect
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Posted: #31
Quote Originally Posted by Lippsman:

You are making plays and don't know the rules.  You think you will get special grading rules just for you.  All books that I know of grade this way.
 
 
Veteran
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Posted: #32

Quote Originally Posted by cuben2006:

i had the under my friend and they refuned the money , that is ruled they not cheated

 

proof positive this is a stand up book.

 
Prospect
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Posted: #33
CALL  THEM
 
Rookie
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Posted: #34

Some people are under the impression that im not aware of the rules for the book that i am using or for the sport that i am betting. I am well aware of what the rules are for both the sport of which i am playing the book I am using to play the particiular sport.

I just dont agree with the rule, plain and simple. i think that if MLB can consider the game complete then the sportsbooks should also cinsider the game to be complete and grade wagers based on that result. This is not the first time this has happended and it is very frustrating to see the game you select to

 
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Posted: #35
it is very frustrating to see your play get refunded when the game is almost 90 % over. attack all you want, i dont agree with the rule, plain and simple. i dont care if the wager is for $100 or $10000. i just dont agree with it
 
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Posted: #36

i am glad to see that they refunded the under wagers, i guess they got lucky. i think it is a lot easier to be in favor of this rule when a game where you had the under and the game is 90% over. i just happen to be on the wqrong side of this rule a few times now.

compared to the other books out there i would agree that pinnacle is a dersired and perferred choice. i just dont agree with this rule and maybe it will take a few times of me being on the under or the opposiite side that the game seems to be heading when it get s called for me to appreciate this rule a little more.  so far, it hasnt happened

 
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Posted: #37

wtf are you complaining about

who cares if you don't agree with the rules, rules are rules, you make it seem like they fucked you over which they didnt, and by your own admission, you understand the rules of the bet..and btw, i also got screwed out of 500 from 5dimes b/c of this but I'm not complaining

what a waste of a post

 
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Posted: #38
I read an excellent explanation (of this rule) from a poster on another forum:

Say a bettor knows beforehand a game is likely to be called because of long range forecasts. You bet the Over, the game does get called because the forecast held up, but it didn't go Over = refund. Game goes Over and gets called because of weather = win. It becomes a no-lose bet: you either collect or get a refund.

He went on to explain that in the age of the Internet, it's very easy to acquire data close enough to gametime to be able to capitalize on this.
 
Legend
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Posted: #39
If you don't agree with the rules than you should not be making a wager where those rules can apply
 
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Posted: #40
Quote Originally Posted by weeble5672:

I read an excellent explanation (of this rule) from a poster on another forum:

Say a bettor knows beforehand a game is likely to be called because of long range forecasts. You bet the Over, the game does get called because the forecast held up, but it didn't go Over = refund. Game goes Over and gets called because of weather = win. It becomes a no-lose bet: you either collect or get a refund.

He went on to explain that in the age of the Internet, it's very easy to acquire data close enough to gametime to be able to capitalize on this.
 
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Posted: #41
the way that weeble explained it makes sense. thanks for not bashing me for stating my displeasure with what I thought was going to be a win had they completed the game
 
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Posted: #42

I understand your frustration, really I do.

the fact is the book proved its honesty by refunding gauranteed losers.

I know man, Beleive me, You had a winner Game gone way over the total, Your on cloud 9 looking to make another wager because you have a winner, then it gets snatched away from you because of weather and a stupid rule.

 

Now as far as Im concerned If the books changed the rules where a games outcome coinsides with major league baseball, then All I would bet is 5 full inning bets, I dont want to be out money on a total after 5 innings are played.

 

I mean that would change the game entirely.

 
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Posted: #43
Quote Originally Posted by timbaland99:

i am glad to see that they refunded the under wagers, i guess they got lucky. i think it is a lot easier to be in favor of this rule when a game where you had the under and the game is 90% over. i just happen to be on the wqrong side of this rule a few times now.

compared to the other books out there i would agree that pinnacle is a dersired and perferred choice. i just dont agree with this rule and maybe it will take a few times of me being on the under or the opposiite side that the game seems to be heading when it get s called for me to appreciate this rule a little more.  so far, it hasnt happened

 

If you dont like the rule, then dont bet totals on baseball it is that simple or try to get them to change the rules.  Bitching about a book grading a bet based on their clearly documented rules, which are also the industry standard rule is abusurd.

 
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Posted: #44
Quote Originally Posted by buxwin:

 

If you dont like the rule, then dont bet totals on baseball it is that simple or try to get them to change the rules.  Bitching about a book grading a bet based on their clearly documented rules, which are also the industry standard rule is abusurd.

if you look at the post above yours, you will clearly understand that i now understand why they have the rule the way it is. Maybe you should read all of the posts rather than picking and choosing

my thread would be more appropriately titled "weather fuc#ks me over"

 
MVP
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Posted: #45
Quote Originally Posted by lbcake:

Ya, you got Pinny by the nuts by leaving. One of the best, if not the best book on the planet and you decide to jump ship. Americans would give their left nut to have action with them.

Sometimes I wonder.




This is fact.
 
Rookie
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Posted: #46
Stop betting on games anywhere in NE USA - they having some shocking weather this season it seems!
 
Legend
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Posted: #47
Quote Originally Posted by The Giant:

What is the point of this thread?

The book graded your wager, like every other sportsbook, and you're upset they didn't give you an undeserved win?


GFUS
 
Captain
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Posted: #48
classy jackassy
 
Prospect
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Posted: #49
Any book you use, including vegas, grades any baseball totals that way.  Sorry buddy, but be sure of the rules before you wager
 
 
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Posted: #50
Quote Originally Posted by timbaland99:

if you look at the post above yours, you will clearly understand that i now understand why they have the rule the way it is. Maybe you should read all of the posts rather than picking and choosing

my thread would be more appropriately titled "weather fuc#ks me over"

Even though you made a half-ass apology to the board, you are forgiven for your juvenile tirade.

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