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Question

they added a new deposit options echequewhat u need to do is first is show u r ID and a bank statementand u will be able to deposit right a waythats what i did so i was cleared to deposit.the max deposit was 500 , so i deposit 500all u have to give is bank acc number and transit and bank idwhich is simple.only thing u need is the fund in your bank account when they will try to take the fund if not u may lose pinnacle account forever.i have that money to cover the deposit, so i depositi make some bets , and my balance hits 670so i place a parlay of 4 teams, wsh vsclippers , habs vs kingscarolina panthers moneyline, and dallas cowboys moneylinei win!! profit of 8377but today, they confiscate my winnings saying the deposit was not successful? they dont really explain the reason.this is a steal!also i verified again the email i received , my bank info are right, i am fund in bank acc., i contacted my bank, they did not refuse any deposit.pinnacle are so hard to contact, they do only emails.its so easy to do what they did, if i lose they take the fund from my bank, if i win they just have to tell me the deposit was not succesful.i dont complain often but this is a steal.

kevinkim · Answer

they added a new deposit options echequewhat u need to do is first is show u r ID and a bank statementand u will be able to deposit right a waythats what i did so i was cleared to deposit.the max deposit was 500 , so i deposit 500all u have to give is bank acc number and transit and bank idwhich is simple.only thing u need is the fund in your bank account when they will try to take the fund if not u may lose pinnacle account forever.i have that money to cover the deposit, so i depositi make some bets , and my balance hits 670so i place a parlay of 4 teams, wsh vsclippers , habs vs kingscarolina panthers moneyline, and dallas cowboys moneylinei win!! profit of 8377but today, they confiscate my winnings saying the deposit was not successful? they dont really explain the reason.this is a steal!also i verified again the email i received , my bank info are right, i am fund in bank acc., i contacted my bank, they did not refuse any deposit.pinnacle are so hard to contact, they do only emails.its so easy to do what they did, if i lose they take the fund from my bank, if i win they just have to tell me the deposit was not succesful.i dont complain often but this is a steal.

kevinkim · Answer

pinnacle put back the winnings to my accthey admit it was technical errorbut some of their customer support people are really stubborn.

BET24K · Answer

Pinnacle is a class act.

Carcus · Answer

very good that they solved this problem as till at the moment I did not hear any complaints regarding the payments

Jonel · Answer

good to know, I am using this for now through BET-IBC and I don&#x27;t really have any complaints so far. Hope it continues like this.

Indigo999 · Answer

Pinnacle is a good book, but their customer service procedures and staffing lead a lot to be desired. I've corresponded with them a few times and it is as if they don't read your emails.

They have no live chat which is almost an industry standard these days.

Still in the end they seem to get it right, and that is better than having super polite customer service people with a rotten business model of trying to cheat or eliminate winning betters as most of the British books are.

ricky7 · Answer

It should be tech error. I had one case like this and all ended good without quarrel.

HoneyB · Answer

Good to know they solve your problem without making more problems out of it!

mbialowas · Answer

Pinnacle is top notch. Best book in the business

HoneyB · Answer

You can use a broker (betibc was recommended by our friend here) to solve this chatting problems, they have live chat support through the website and skype.

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