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Pinnacle Withdraw Issue

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Views: 1497
Posts: 4
 
Prospect
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Joined: Dec, 2012
Posts: 174
Posted: #1
Tried to make a withdraw yesterday and was given this message.  Anyone here ever had this problem?

Dear Pinnacle Sports Client,

Your recent withdrawal request was declined by Pinnacle Sports for the following reason:

Your withdrawal has been declined due to Moneybookers name difference and you need to provide necessary documents for Proof of Identification.

Please forward any questions to our Customer Service Department at csd@pinnaclesports.com.

Kind Regards,

Customer Service Department
Pinnacle Sports
 
Covers Referee
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Joined: Aug, 2001
Posts: 51509
Posted: #2
Sounds like a reasonable request.


C-T
Winning Starts Here
 
Banned
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Joined: Aug, 2011
Posts: 283
Posted: #3
You were trying to withdraw from one name account to a different name...ofcourse they will decline that!
 
 
Banned
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Joined: Aug, 2011
Posts: 283
Posted: #4
If they approved that withdrawal, then two days later you could say someone stole your money from your account and pinnacle would be liable for allowing that withdrawal. name has to be exact same.
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