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Matchbook pulling out of Canada
Views: 1412
Posts: 8
Posted:
#1
Posted:
#5
3 days later and still no acknowledgement of my request to withdraw my funds... quoted their own confirmation "code" back to them and nothing... anyone else having this difficulty? This is NOT them processing the withdrawal, its them ignoring their own CODE and saying they have not received the request...glad it was a pittance of the bankroll.
Posted:
#7
Yes I've noticed this quirk before that you cannot withdraw that final cent. It held true for me as well this time. I had to leave the one cent in but the withdrawal has STILL not been processed and my emails have been completely ignored. Its getting to the point where I feel they are just gonna rob me of the several hundred I had in there... especially now that the deadline passed and the account is suspended. I will have to phone England next week if I still get no justice. These fuks don't even reply to my email, let alone acknowledge that their own site spit out a confirmation number for my withdrawal.
Posted:
#8
Finally got an email reply from them and seems there was a technical issue as I was using the old site on my iphone and although it spits out confirmation codes they aren't actually acted upon by accounting department staff lol... so anyone else still using the old site BE WARNED when you withdraw you will have to do so using the NEW site! Got my money after all.
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