Dublinbet confiscates over $18,000 USD

Hello all,

On February 25^th 2018, I funded my Dublinbet account with $5029 USD. Over the next few days, my balance went as low as $500; I bet it all on a single baccarat hand and won it. Then, I proceeded to make a nice comeback.

My balance reached $13,102.90$ on March 15^th. I requested a $1979 payout, which was approved promptly (although as of March 29^th it still hasn’t reached my bank account). After deducting this amount, my balance now stood at $11,123.90.

I won more money over the next week or so, such that my balance went to $18,973.13 USD on March 21^st. I lost a few hundred bucks in the evening and did not log the exact amount, but the balance was definitely above $18,000 USD.

When I woke up on March 22^nd, I had received the following email:

Dear David,

I hope this email finds you well.

I'm writing regarding your Account on Dublin Bet & it's temporary Closure.

We were notified by one of our Providers about your GamePlay.

For the same reason, your account has been redirected to the responsible Department for further investigation.

Your account will remain closed until the investigation is concluded and settled.

This process should not take longer than 72 hours & you will be informed along the way.

We apologize for any inconvenience, but we would like to point out, this process will help us to ensure the greatest standards in our Casino.

Thank you for your understanding regarding this matter.

Best Regards, 

DublinBet Team - www.DublinBet.com

Finally, on March 26^th I got this message from them:

David

I hope this email finds you well.

I'm getting back to you regarding the conclusion of the Investigation.

It was stated & confirmed by one of our Partners that you took advantage on your rounds by using a System which benefited you in a non-permitted way, making those winnings possible.

The decision is not reversible and your account will remain closed as an attempt of Fraud.

The total funds removed & not refundable.

I kindly advise you to do not open any other account which STARPAY LTD &  MTM CORP hold as you will be immediately blocked & the same procedure applied.

We wish you the best in future.

Best Regards

Fraud & Ivestigation Department

The Dublinbet Team www.dublinbet.com

For your information, I have been playing mostly baccarat, but also roulette and blackjack. I won the money fair and square by playing by their rules. I don’t have a problem with a casino wanting to ban a player. That’s fine, I’ll play elsewhere if they don’t want my business. But stealing my money? That’s where I have a big problem.

In summary, I want the $18,000+ USD that I won, as well as the $1979 USD payout which seems to have been canceled (even though they approved it a while ago).

I am aware that posting on online forums won't get my money back, but I thought I would let you know about them. Avoid Dublinbet, period.

I have filed a complaint with their license provider, Curacao e-Gaming, and got in touch with a lawyer from over there so that I can sue them (to get my money back + punitive damages). We'll see how it plays out.

I hope you keep us updated, as for I have had my account reviewed and placed into a limited status.  I hope to have more in a few days but I hope to get my money back which is over 20K.  I the book is in the Curacao's area.