Posted:
#1
So I'm in Vegas, and tried to access the William Hill phone app and first it says that my account is cancelled. So I call customer service and they tell me that the app doesn't work with LTE (I got a new phone since my last visit). As a result, I miss placing a bet.
I also found out that if you place a bet and leave town, they don't mail checks. Apparently you have to cash out at William Hill sports book.
(Also mention that the customer service rep seemed annoyed that I was asking him questions.)
I'm disappointed with the app and will stick with regular tickets.
