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    All Forums | Gaming Industry - US

    Unauthorized charges

    alldub
    Otops
    FDeezy
    bkzfinest80
    jdr016
    ...
    Participants:
    Search model icon
    Views: 1309
    Posts: 11
     
    alldub
    alldub
    Captain
    Participation Meter
    Joined: Sep, 2007
    Posts: 6568
    Posted: Jan. 12, 2017 - 1:37 PM ET #1

    I've read a few threads of the processors being compromised. Well, this morning, my bank account had two unauthorized charges from a processor bookmaker uses. I've emailed them about the incident with the proper documentation. I'll keep the forum posted. 
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    To remove first post, remove entire topic.
    I've read a few threads of the processors being compromised. Well, this morning, my bank account had two unauthorized charges from a processor bookmaker uses. I've emailed them about the incident with the proper documentation. I'll keep the forum posted. 
     
    Otops
    Otops
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    Posts: 2377
    Posted: Jan. 12, 2017 - 11:40 PM ET #2

    I had four charges back in May hit my account that I disputed.  Turns out they just surface with 5Dimes two weeks ago.  They locked my account out and won't open it back up until I pay them the disputed amount.

    After going around with customer service a few times they offered me a "meet-in-the-middle" scenario.  Suffice to say I didn't take it.  Now I am on the search for another book after a very strong relationship with them.  Sadly, I didn't want to leave them but they left me with no other options (in my opinion).

    Very frustrating!  I'd be curious to hear more about your situation as time goes on.
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    I had four charges back in May hit my account that I disputed.  Turns out they just surface with 5Dimes two weeks ago.  They locked my account out and won't open it back up until I pay them the disputed amount.

    After going around with customer service a few times they offered me a "meet-in-the-middle" scenario.  Suffice to say I didn't take it.  Now I am on the search for another book after a very strong relationship with them.  Sadly, I didn't want to leave them but they left me with no other options (in my opinion).

    Very frustrating!  I'd be curious to hear more about your situation as time goes on.
     
    FDeezy
    FDeezy
    Prospect
    Participation Meter
    Joined: Feb, 2007
    Posts: 460
    Posted: Jan. 13, 2017 - 11:31 PM ET #3

    I've seen many posts regarding 5Dimes and fraud. About 3-4 weeks ago I was notified by my bank that a charge was trying to go through for about $705 but was declined so I had to get a new card. About a week later another card company notifies me about a Train ticket that was purchased on my card and had to get a new card for a different company. Both cards never had fraud on them until I recently started to fund my 5Dimes account with them. I think it's obvious that 5Dimes is the culprit of these charges. 
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    I've seen many posts regarding 5Dimes and fraud. About 3-4 weeks ago I was notified by my bank that a charge was trying to go through for about $705 but was declined so I had to get a new card. About a week later another card company notifies me about a Train ticket that was purchased on my card and had to get a new card for a different company. Both cards never had fraud on them until I recently started to fund my 5Dimes account with them. I think it's obvious that 5Dimes is the culprit of these charges. 
     
    bkzfinest80
    bkzfinest80
    Rookie
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    Joined: Nov, 2005
    Posts: 738
    Posted: Jan. 14, 2017 - 7:54 AM ET #4

    Sadly I am in the same boat. Had $500 worth of fraudulent charges on my card last week. 5D customer service ensures that their processors are secure and just keeps giving me the run around. I don't expect anything from 5D, but maybe some sort of acknowledgement and an apology, but nope. I'll take my business elsewhere now. 
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    Sadly I am in the same boat. Had $500 worth of fraudulent charges on my card last week. 5D customer service ensures that their processors are secure and just keeps giving me the run around. I don't expect anything from 5D, but maybe some sort of acknowledgement and an apology, but nope. I'll take my business elsewhere now. 
     
    jdr016
    jdr016
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    Joined: Aug, 2006
    Posts: 6591
    Posted: Jan. 14, 2017 - 8:36 AM ET #5

    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 




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    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 




     
    onTHEfritz
    onTHEfritz
    Rookie
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    Posts: 961
    Posted: Jan. 14, 2017 - 3:37 PM ET #6

    Add me to the list...had some fradulent charges last week.  There have been multiple threads on reddit as well the past couple months filled with people having the same issue.  There is def something going on at 5dimes, and of course they won't acknowledge it. I am done with that book...and if it is your only option, use bitcoin at least.
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    Add me to the list...had some fradulent charges last week.  There have been multiple threads on reddit as well the past couple months filled with people having the same issue.  There is def something going on at 5dimes, and of course they won't acknowledge it. I am done with that book...and if it is your only option, use bitcoin at least.
     
    onTHEfritz
    onTHEfritz
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    Posts: 961
    Posted: Jan. 14, 2017 - 3:41 PM ET #7

    Quote Originally Posted by jdr016:

    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 





    Im sure most people were able to get the charges reversed, that isn't the problem. The problem is how do you trust a sportsbook that either they or someone within the company is selling off your personal information? The book is also run by a scumbag.
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    Quote Originally Posted by jdr016:

    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 





    Im sure most people were able to get the charges reversed, that isn't the problem. The problem is how do you trust a sportsbook that either they or someone within the company is selling off your personal information? The book is also run by a scumbag.
     
    josbran
    josbran
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    Posts: 1992
    Posted: Jan. 15, 2017 - 1:22 PM ET #8

    5Dimes is holding you all hostage. NEVER USE A CREDIT CARD TO DEPOSIT WITH THEM!!!
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    5Dimes is holding you all hostage. NEVER USE A CREDIT CARD TO DEPOSIT WITH THEM!!!
     
    billyloco
    billyloco
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    Posts: 22557
    Posted: Jan. 17, 2017 - 11:58 PM ET #9

    Quote Originally Posted by josbran:

    5Dimes is holding you all hostage. NEVER USE A CREDIT CARD TO DEPOSIT WITH THEM!!!
    NEVER NEVER NEVER!!!!!
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    Quote Originally Posted by josbran:

    5Dimes is holding you all hostage. NEVER USE A CREDIT CARD TO DEPOSIT WITH THEM!!!
    NEVER NEVER NEVER!!!!!
     
    Otops
    Otops
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    Participation Meter
    Joined: Dec, 2005
    Posts: 2377
    Posted: Jan. 18, 2017 - 2:29 PM ET #10

    Quote Originally Posted by jdr016:

    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 





    Funny you say this.  I literally got a text message from Citi about twenty minutes ago letting me know about a 2672.82 charge trying to go through at Lowe's.  Of course, this is the other card I use(d) with 5Dimes.

    NOW EVERY SINGLE CARD I HAVE USED AT 5DIMES HAS BEEN COMPROMISED!!!  ALL THREE!!!  WHAT A MESS!!!
    Reply
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    Quote Originally Posted by jdr016:

    I wrote this is another thread. But, some of you need to get credit cards with better banks. The one credit card I use on 5Dimes is through Citi and they blocked any fraudulent attempts right away.

    I see people saying $ 2000 or $ 500 worth of charges were on my card. How could that even happen in this day and age? 





    Funny you say this.  I literally got a text message from Citi about twenty minutes ago letting me know about a 2672.82 charge trying to go through at Lowe's.  Of course, this is the other card I use(d) with 5Dimes.

    NOW EVERY SINGLE CARD I HAVE USED AT 5DIMES HAS BEEN COMPROMISED!!!  ALL THREE!!!  WHAT A MESS!!!
     
     
    zoso729
    zoso729
    Prospect
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    Joined: Mar, 2007
    Posts: 68
    Posted: Jan. 4, 2018 - 2:21 PM ET #11

    Site is still a fraud. They are selling customer information on the Darknet. 
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    Site is still a fraud. They are selling customer information on the Darknet. 
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