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    All Forums | Gaming Industry - US

    This New BetDSI Software

    EaglesPhan36
    AzSt1
    JSULLIV
    666LES
    Participants:
    Search
    Views: 1102
    Posts: 6
     
    EaglesPhan36
    EaglesPhan36
    Veteran
    Participation Meter
    Joined: Jun, 2015
    Posts: 4276
    Posted: Jul. 14, 2017 - 4:58 PM ET #1

    Logged on today for the first time since they upgraded things earlier in the week.

    I do like that they have more options on games now, but I've heard and seen a ton of problems.

    Their live platform doesn't load for me via phone, tablet or PC. Talked to their CS and they said this is happening for some people. No solution, just that it was passed on to tech support. 

    Also noticed my balance was not updating every time after making bets, so had to log off and log on to see proper balance amount.

    Had heard of others who had pending bets show up again after they had already been graded too from before the upgrade.

    Just curious what other problems people might have seen.

    Generally like this book, but this upgrade is a bit of a mess. 
    Reply
    To remove first post, remove entire topic.
    Logged on today for the first time since they upgraded things earlier in the week.

    I do like that they have more options on games now, but I've heard and seen a ton of problems.

    Their live platform doesn't load for me via phone, tablet or PC. Talked to their CS and they said this is happening for some people. No solution, just that it was passed on to tech support. 

    Also noticed my balance was not updating every time after making bets, so had to log off and log on to see proper balance amount.

    Had heard of others who had pending bets show up again after they had already been graded too from before the upgrade.

    Just curious what other problems people might have seen.

    Generally like this book, but this upgrade is a bit of a mess. 
     
    AzSt1
    AzSt1
    Prospect
    Participation Meter
    Joined: Apr, 2017
    Posts: 15
    Posted: Jul. 16, 2017 - 4:55 PM ET #2

    Guys, stay away from this site.  I've used them for years but this change is too much.  They're no longer the same site without bookmaker's backing.  They can't be trusted.  U can see the issues at the below link:

    https://www.sportsbookreview.com/forum/sportsbooks-industry/3406102-betdsi-relocate-new-facility-statement-move.html

    People have access to other players' accounts and money.  They're stealing deposits and not paying out.  I've always had a deal with them to credit back fees (and have email proof from multiple supervisors) but now they're saying they won't honor what their supervisors said.  I even have a wager they marked as a win but they're refusing to honor it!  I called in to cs and got some jerk warren who basically said too bad,they're not with bookmaker anymore, so the new ownership isn't honoring anything!
    They must be paying SBR .  If SBR had any credibility they would remove betdsi's a rating until they prove they can be a solid sports book without bookmakers help!  So far they're showin that they're just goin to be another scam sports book!  Get ur money out fast!




    Reply
    Guys, stay away from this site.  I've used them for years but this change is too much.  They're no longer the same site without bookmaker's backing.  They can't be trusted.  U can see the issues at the below link:

    https://www.sportsbookreview.com/forum/sportsbooks-industry/3406102-betdsi-relocate-new-facility-statement-move.html

    People have access to other players' accounts and money.  They're stealing deposits and not paying out.  I've always had a deal with them to credit back fees (and have email proof from multiple supervisors) but now they're saying they won't honor what their supervisors said.  I even have a wager they marked as a win but they're refusing to honor it!  I called in to cs and got some jerk warren who basically said too bad,they're not with bookmaker anymore, so the new ownership isn't honoring anything!
    They must be paying SBR .  If SBR had any credibility they would remove betdsi's a rating until they prove they can be a solid sports book without bookmakers help!  So far they're showin that they're just goin to be another scam sports book!  Get ur money out fast!




     
    JSULLIV
    JSULLIV
    Prospect
    Participation Meter
    Joined: Sep, 2013
    Posts: 113
    Posted: Jul. 16, 2017 - 9:08 PM ET #3

    I got a better idea; stop betting on the internet. They don't care about you. And they don't care about any rights you think you have. Betdsi went, overnight and without prior warning, to a pile of garbage. And if you want your money, you better have BITCOIN or your screwed.    
    Reply
    I got a better idea; stop betting on the internet. They don't care about you. And they don't care about any rights you think you have. Betdsi went, overnight and without prior warning, to a pile of garbage. And if you want your money, you better have BITCOIN or your screwed.    
     
    AzSt1
    AzSt1
    Prospect
    Participation Meter
    Joined: Apr, 2017
    Posts: 15
    Posted: Jul. 16, 2017 - 9:36 PM ET #4

    Sadly, ur so right
    Reply
    Sadly, ur so right
     
    666LES
    666LES
    Veteran
    Participation Meter
    Joined: Dec, 2006
    Posts: 4321
    Posted: Jul. 18, 2017 - 4:18 PM ET #5

    I haven't been betting with them for some time so with the new reboot I've been shut out. Maybe they are doing a favor.
    Your best friend is a bookie you can trust.
    Reply
    I haven't been betting with them for some time so with the new reboot I've been shut out. Maybe they are doing a favor.
    Your best friend is a bookie you can trust.
     
     
    EaglesPhan36
    EaglesPhan36
    Veteran
    Participation Meter
    Joined: Jun, 2015
    Posts: 4276
    Posted: Jul. 18, 2017 - 10:23 PM ET #6

    Yeah they changed some options they offer too for tennis betting which really sucks, so I'm probably not going to play much there any more. There are some okay things about the reboot, but it appears much of it is outweighed by crap. 
    Reply
    Yeah they changed some options they offer too for tennis betting which really sucks, so I'm probably not going to play much there any more. There are some okay things about the reboot, but it appears much of it is outweighed by crap. 
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