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    All Forums | Gaming Industry - US

    Sportsbook just disabled New York account

    MojoGypson
    sixers33
    BallSoHard23
    playa4life17
    MichiganBeest00
    ...
    Participants:
    Search
    Views: 4167
    Posts: 18
     
    MojoGypson
    MojoGypson
    Veteran
    Participation Meter
    Joined: Mar, 2011
    Posts: 1011
    Posted: Oct. 31, 2014 - 6:26 PM ET #1

    Sportsbook.ag just disabled my account :

    We are writing to inform you that we are no longer able to offer our services in your jurisdiction. Therefore we have inactivated your account.

    Anyone else in NYC?

    Is there any online book that services NYC without a hassle? I do not want to deal locals.
    Reply
    To remove first post, remove entire topic.
    Sportsbook.ag just disabled my account :

    We are writing to inform you that we are no longer able to offer our services in your jurisdiction. Therefore we have inactivated your account.

    Anyone else in NYC?

    Is there any online book that services NYC without a hassle? I do not want to deal locals.
     
    sixers33
    sixers33
    Prospect
    Participation Meter
    Joined: Sep, 2013
    Posts: 88
    Posted: Oct. 31, 2014 - 11:18 PM ET #2

    My MD acct just got disabled today.  Do you have any concerns that we will get paid our balances and pending wagers?
    Reply
    My MD acct just got disabled today.  Do you have any concerns that we will get paid our balances and pending wagers?
     
    BallSoHard23
    BallSoHard23
    Prospect
    Participation Meter
    Joined: Oct, 2014
    Posts: 27
    Posted: Nov. 1, 2014 - 8:56 AM ET #3

    Mine too!!
    Reply
    Mine too!!
     
    playa4life17
    playa4life17
    Prospect
    Participation Meter
    Joined: Aug, 2007
    Posts: 13
    Posted: Nov. 1, 2014 - 1:18 PM ET #4

    Mine as well.
    Reply
    Mine as well.
     
    MojoGypson
    MojoGypson
    Veteran
    Participation Meter
    Joined: Mar, 2011
    Posts: 1011
    Posted: Nov. 1, 2014 - 2:39 PM ET #5

    They claimed via chat and email that they will send a check. I have no reason to doubt it. They have been very good with payouts in the past- no issues. It sucks NYC banned them. So much for freedom.

    I contacted 5D's and they claim the can operate in NYC.
    true? 
    I want to trust them- but i have heard both good and bad about them.
    Reply
    They claimed via chat and email that they will send a check. I have no reason to doubt it. They have been very good with payouts in the past- no issues. It sucks NYC banned them. So much for freedom.

    I contacted 5D's and they claim the can operate in NYC.
    true? 
    I want to trust them- but i have heard both good and bad about them.
     
    playa4life17
    playa4life17
    Prospect
    Participation Meter
    Joined: Aug, 2007
    Posts: 13
    Posted: Nov. 1, 2014 - 3:53 PM ET #6

    I went with Bookmaker.
    Reply
    I went with Bookmaker.
     
    BallSoHard23
    BallSoHard23
    Prospect
    Participation Meter
    Joined: Oct, 2014
    Posts: 27
    Posted: Nov. 1, 2014 - 4:35 PM ET #7

    5dimes deals with ny
    Reply
    5dimes deals with ny
     
    MichiganBeest00
    MichiganBeest00
    Prospect
    Participation Meter
    Joined: Nov, 2014
    Posts: 23
    Posted: Nov. 8, 2014 - 10:12 AM ET #8

    How is that possible?
    Reply
    How is that possible?
     
    BIG-SHOT-BOB
    BIG-SHOT-BOB
    Prospect
    Participation Meter
    Joined: Oct, 2010
    Posts: 319
    Posted: Nov. 18, 2014 - 9:09 PM ET #9

    MD account here. I have had an account with Sportsbook for many years. Never received communication from them regarding the account being disabled. I tried logging on this evening and received a message that says "account has been disabled please contact customer service". I emailed them regarding the issue and will update once I receive a response. Can still log on to BOL and 5Dimes
    Reply
    MD account here. I have had an account with Sportsbook for many years. Never received communication from them regarding the account being disabled. I tried logging on this evening and received a message that says "account has been disabled please contact customer service". I emailed them regarding the issue and will update once I receive a response. Can still log on to BOL and 5Dimes
     
    jkk4life
    jkk4life
    Prospect
    Participation Meter
    Joined: Nov, 2014
    Posts: 1
    Posted: Nov. 19, 2014 - 4:55 PM ET #10

    Hoping someone can give me advise. I've had an account with sportsboog.ag for many years. I live in NJ and I moved in July to another address in NJ. Have been using it fine and never had an issue withdrawing although I haven't tried since Feb. My account is not disabled but I went to withdraw and it won't let me change my address since I'm in NJ.

    I could go through chat and see if they can just mail me a check to my current address but I'm worried about then taking my money since googling this issue found some horror stories of them seizing money from others (for different reasons though). I have $2500 in there so no small amount. Am I being overly worried? What should I do to cash out? 
    Reply
    Hoping someone can give me advise. I've had an account with sportsboog.ag for many years. I live in NJ and I moved in July to another address in NJ. Have been using it fine and never had an issue withdrawing although I haven't tried since Feb. My account is not disabled but I went to withdraw and it won't let me change my address since I'm in NJ.

    I could go through chat and see if they can just mail me a check to my current address but I'm worried about then taking my money since googling this issue found some horror stories of them seizing money from others (for different reasons though). I have $2500 in there so no small amount. Am I being overly worried? What should I do to cash out? 
     
    Bostoncj
    Bostoncj
    Prospect
    Participation Meter
    Joined: Jun, 2013
    Posts: 239
    Posted: Nov. 20, 2014 - 8:05 PM ET #11

    Jkk take it out western union 
    Reply
    Jkk take it out western union 
     
    BIG-SHOT-BOB
    BIG-SHOT-BOB
    Prospect
    Participation Meter
    Joined: Oct, 2010
    Posts: 319
    Posted: Nov. 25, 2014 - 1:22 PM ET #12

    Quote Originally Posted by BIG-SHOT-BOB:

    MD account here. I have had an account with Sportsbook for many years. Never received communication from them regarding the account being disabled. I tried logging on this evening and received a message that says "account has been disabled please contact customer service". I emailed them regarding the issue and will update once I receive a response. Can still log on to BOL and 5Dimes

    Received a response from Sportsbook. They have decided to close accounts from New York State, Washington, Kentucky, Missouri, Louisiana, Utah, Maryland, New Jersey, Delaware, Nevada and DC. I also inquired about remaining account balance and pending wagers. All pending wagers were no actioned, and returned to the account balance. They claim to be sending the entire account balance, but I had to ask them about that before they acknowledged it
    Reply
    Quote Originally Posted by BIG-SHOT-BOB:

    MD account here. I have had an account with Sportsbook for many years. Never received communication from them regarding the account being disabled. I tried logging on this evening and received a message that says "account has been disabled please contact customer service". I emailed them regarding the issue and will update once I receive a response. Can still log on to BOL and 5Dimes

    Received a response from Sportsbook. They have decided to close accounts from New York State, Washington, Kentucky, Missouri, Louisiana, Utah, Maryland, New Jersey, Delaware, Nevada and DC. I also inquired about remaining account balance and pending wagers. All pending wagers were no actioned, and returned to the account balance. They claim to be sending the entire account balance, but I had to ask them about that before they acknowledged it
     
    BIG-SHOT-BOB
    BIG-SHOT-BOB
    Prospect
    Participation Meter
    Joined: Oct, 2010
    Posts: 319
    Posted: Dec. 3, 2014 - 11:04 AM ET #13

    Has anyone received their remaining account balance yet? Obviously I don't expect it to arrive overnight, but I haven't heard anything since November 20th. This was the last correspondence I received...

    "This is a quick email to inform you that we had initiate the process of sending your remaining account balance.

    We will notify you, once more information becomes available."

    Reply
    Has anyone received their remaining account balance yet? Obviously I don't expect it to arrive overnight, but I haven't heard anything since November 20th. This was the last correspondence I received...

    "This is a quick email to inform you that we had initiate the process of sending your remaining account balance.

    We will notify you, once more information becomes available."

     
    BIG-SHOT-BOB
    BIG-SHOT-BOB
    Prospect
    Participation Meter
    Joined: Oct, 2010
    Posts: 319
    Posted: Dec. 8, 2014 - 11:52 AM ET #14

    Any updates from anyone with a recently closed account? 
    Reply
    Any updates from anyone with a recently closed account? 
     
    playa4life17
    playa4life17
    Prospect
    Participation Meter
    Joined: Aug, 2007
    Posts: 13
    Posted: Dec. 8, 2014 - 12:32 PM ET #15

    Quote Originally Posted by BIG-SHOT-BOB:

    Any updates from anyone with a recently closed account? 

     

    MD account here. Got my check late Nov. and just found a bank last Wednesday that will take it. It has to go through their collections department. They told me it could take 21 days to clear. I haven't checked on it since.

    Reply

    Quote Originally Posted by BIG-SHOT-BOB:

    Any updates from anyone with a recently closed account? 

     

    MD account here. Got my check late Nov. and just found a bank last Wednesday that will take it. It has to go through their collections department. They told me it could take 21 days to clear. I haven't checked on it since.

     
    PSU12
    PSU12
    Rookie
    Participation Meter
    Joined: Sep, 2004
    Posts: 961
    Posted: Dec. 12, 2014 - 12:07 PM ET #16

    I live in NJ and haven't used it in a while but logged on and a acount closed. Asked why and same reason. No NJ anymore. Have a frkemd who lives around the corner from me and it's still working for him. Strange
    Reply
    I live in NJ and haven't used it in a while but logged on and a acount closed. Asked why and same reason. No NJ anymore. Have a frkemd who lives around the corner from me and it's still working for him. Strange
     
    BIG-SHOT-BOB
    BIG-SHOT-BOB
    Prospect
    Participation Meter
    Joined: Oct, 2010
    Posts: 319
    Posted: Dec. 14, 2014 - 12:08 PM ET #17

    Update: check has been received, and will be deposited tomorrow. I've seen similar checks to this one and I have never had a problem, so I do not anticipate any problems with this check. However, I post again to confirm when it clears 
    Reply
    Update: check has been received, and will be deposited tomorrow. I've seen similar checks to this one and I have never had a problem, so I do not anticipate any problems with this check. However, I post again to confirm when it clears 
     
     
    playa4life17
    playa4life17
    Prospect
    Participation Meter
    Joined: Aug, 2007
    Posts: 13
    Posted: Dec. 30, 2014 - 2:18 PM ET #18

    Mine finally cleared. Thankfully this ordeal is finally over for me.
    Reply
    Mine finally cleared. Thankfully this ordeal is finally over for me.
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