Probably not, I know they've had numerous denial of service attacks on their network/sites in the past. And given it went down right when Monday night football ended they may have just chosen not to take a hundred complaint phone calls.
Does make you wonder though...
Quote Originally Posted by ballerbooboo:
damn nothing is working...should we be
Probably not, I know they've had numerous denial of service attacks on their network/sites in the past. And given it went down right when Monday night football ended they may have just chosen not to take a hundred complaint phone calls.
garbage site, this is supposedly the leader in the industry huh? Where's ULAdude to tell everyone how great Herritage is now? This is just getting ridiculous...I finally get through on the phone so they can tell me "it's not our fault - but we know it's not yours either" wtf is that? Now supposedly the whole friggin country of costa rica is having server problems...give 'em a call - I am sure they will be happy to tell you about it.
garbage site, this is supposedly the leader in the industry huh? Where's ULAdude to tell everyone how great Herritage is now? This is just getting ridiculous...I finally get through on the phone so they can tell me "it's not our fault - but we know it's not yours either" wtf is that? Now supposedly the whole friggin country of costa rica is having server problems...give 'em a call - I am sure they will be happy to tell you about it.
garbage site, this is supposedly the leader in the industry huh? Where's ULAdude to tell everyone how great Herritage is now? This is just getting ridiculous...I finally get through on the phone so they can tell me "it's not our fault - but we know it's not yours either" wtf is that? Now supposedly the whole friggin country of costa rica is having server problems...give 'em a call - I am sure they will be happy to tell you about it.
It is pretty ridiculous. They got snippy with me too when I requested a free play for the inconvenience. After about 10 minutes of chat discussion they told me to call tomorrow to talk to an account manager but that I woudn't get anywhere with my "attitude". MY ATTITUDE?!?! I wasted hours last night trying to get through and have been having issues all afternoon. And my average volume is over $100,000 per month. How bad of business men are these people. I was asking for a $100 free play, basically $40. Just a gesture.
Quote Originally Posted by Topshelfer:
garbage site, this is supposedly the leader in the industry huh? Where's ULAdude to tell everyone how great Herritage is now? This is just getting ridiculous...I finally get through on the phone so they can tell me "it's not our fault - but we know it's not yours either" wtf is that? Now supposedly the whole friggin country of costa rica is having server problems...give 'em a call - I am sure they will be happy to tell you about it.
It is pretty ridiculous. They got snippy with me too when I requested a free play for the inconvenience. After about 10 minutes of chat discussion they told me to call tomorrow to talk to an account manager but that I woudn't get anywhere with my "attitude". MY ATTITUDE?!?! I wasted hours last night trying to get through and have been having issues all afternoon. And my average volume is over $100,000 per month. How bad of business men are these people. I was asking for a $100 free play, basically $40. Just a gesture.
And the funniest part is, a couple years ago, just after I joined they gave me a $200 free play for the site being down and sent a letter saying that heritage apologizes for the inconvenience and wanted all of their customers to know they expect better than that of themselves as the top book. AND I HADN'T EVEN LOGGED IN THAT DAY OR REQUESTED IT.
Of course, that was back when they actually showed appreciation for their customers with things like christmas bonuses.
It's a different company now for sure.
And the funniest part is, a couple years ago, just after I joined they gave me a $200 free play for the site being down and sent a letter saying that heritage apologizes for the inconvenience and wanted all of their customers to know they expect better than that of themselves as the top book. AND I HADN'T EVEN LOGGED IN THAT DAY OR REQUESTED IT.
Of course, that was back when they actually showed appreciation for their customers with things like christmas bonuses.