GT Bets Rollover Question and Possible Issue

 I do not know one thing about horse racing, but I took the promotion because "why the hell not?". While accepting the free bet on the site, and placing a bet on a random horse. I noticed I had over 25,000 loyalty points from previous bets. I looked into what I could cash that for, and found that it was worth 25 dollars. Again.... why not?

 I lost the horse racing free bet, as expected. However, I've run the 25 dollars from my loyalty point exchange, up to just under 100 bucks by betting on MLB. 

 I have never cashed out with GT Bets, and I went to checkout their options. Just in case I do get this up to a number that I'd like to withdraw. While looking, I noticed it said that a withdrawal was not available. Why? It stated that I had not met the rollover requirement for the HORSE RACING FREE BET. Which I never saw a cent of. 

 I do not see anything about their being a rollover required for loyalty point exchanges. It still lists the horse racing bonus as the only reason I need to rollover. 

 Two questions...

 1) Do I need to rollover on a free bet that I lost, even though that money NEVER touched my account? 

 2) If this is the case. Doesn't that mean that hypothetically... if I would have deposited my own money into GT Bets, and accepted no deposit bonus. That I STILL would have had to roll over on it, because of the free bet I lost? Which again... never touched my account, and had nothing to do with the money in my account?

 If anybody can help, or share an experience like this with GT Bets I would appreciate it. If not, I'll be contacting them directly. They seem to be reviewed pretty solidly online. 

 Probably (No, not probably... I have) been doing this longer than you champ. I never take promotional bonuses, because I view them as a rip-off. No need to be an behind. If you can't help me, move along.