I had recently shifted my bets over to BetMGM (I'm in NJ), due to the advertised fast payouts. Worked like a charm for my first 15 withdrawals. Submitted, instantly approved, sent to PayPal within 1-3 hours of submission. I should note these were all small withdrawals (I was in the habit of taking out any daily profit)....well that changed as soon as I had a good night. I requested a withdrawal first thing in the morning, but this particular withdrawal was about 40x my most recent deposit. Checked my PayPal after a few hours....not there. Checked the withdrawal status with BetMGM, and now its in an "account verification" limbo. (I can still reverse it, obviously). Contacted MGM and they say their standard processing time is 5 business days. I ask them why it's always been instant for me on small withdrawals, and they respond "standard processing time is 5 days". Since I've reached out, they decided to leave it in this "pending" phase...I'm presuming they will wait 5 business days, before processing it, since I asked about it.
I'm not sure when I'll get paid on this one (and I honestly understand long payout times). Its the fact that they change the payout times when you have a decent win----and they also completely disregard your payout history. I haven't gotten a support rep to explain why 15 times out of 16 it was instantly approved (other than, you must have gotten lucky and requested ALL 15 when there was no payout "queue").
Think I'm going back to Fanduel. I like their bets better, and they are consistently a 24 hour turn time for PayPal withdrawals (usually get it the morning after the request). Anyway, it'd be awesome if I could deter a few thousand people from depositing at MGM, lol. BOL, guys!
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I had recently shifted my bets over to BetMGM (I'm in NJ), due to the advertised fast payouts. Worked like a charm for my first 15 withdrawals. Submitted, instantly approved, sent to PayPal within 1-3 hours of submission. I should note these were all small withdrawals (I was in the habit of taking out any daily profit)....well that changed as soon as I had a good night. I requested a withdrawal first thing in the morning, but this particular withdrawal was about 40x my most recent deposit. Checked my PayPal after a few hours....not there. Checked the withdrawal status with BetMGM, and now its in an "account verification" limbo. (I can still reverse it, obviously). Contacted MGM and they say their standard processing time is 5 business days. I ask them why it's always been instant for me on small withdrawals, and they respond "standard processing time is 5 days". Since I've reached out, they decided to leave it in this "pending" phase...I'm presuming they will wait 5 business days, before processing it, since I asked about it.
I'm not sure when I'll get paid on this one (and I honestly understand long payout times). Its the fact that they change the payout times when you have a decent win----and they also completely disregard your payout history. I haven't gotten a support rep to explain why 15 times out of 16 it was instantly approved (other than, you must have gotten lucky and requested ALL 15 when there was no payout "queue").
Think I'm going back to Fanduel. I like their bets better, and they are consistently a 24 hour turn time for PayPal withdrawals (usually get it the morning after the request). Anyway, it'd be awesome if I could deter a few thousand people from depositing at MGM, lol. BOL, guys!
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