I requested a $2,500 credit card withdraw on 9/28. I got an email 2 days later saying the request has been processed and that it will take an average of 7 business days to be credited to my card. 20 days later and no payment. I called customer service and they said they are experiencing technical issues with credit card payments. They could not give me any additional info and they have no idea of a time frame for when it will be corrected. Sounds like BS. Anybody have any insights? Thanks
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I requested a $2,500 credit card withdraw on 9/28. I got an email 2 days later saying the request has been processed and that it will take an average of 7 business days to be credited to my card. 20 days later and no payment. I called customer service and they said they are experiencing technical issues with credit card payments. They could not give me any additional info and they have no idea of a time frame for when it will be corrected. Sounds like BS. Anybody have any insights? Thanks
Typical. I assume you already went thru the "faxing" your card and ID right? If they are having technical issues with the payment, they should have at least given you other alternatives such as their Money gram withdrawal. I think its 750 per withdrawal, and the fee is like 60-70 bucks though. Too many rules and regulations with these offshore sites. Its stupid how they are quick to charge your card though. Best of luck and I hope you do get the payment.
Typical. I assume you already went thru the "faxing" your card and ID right? If they are having technical issues with the payment, they should have at least given you other alternatives such as their Money gram withdrawal. I think its 750 per withdrawal, and the fee is like 60-70 bucks though. Too many rules and regulations with these offshore sites. Its stupid how they are quick to charge your card though. Best of luck and I hope you do get the payment.
Rhody...On 10/23 my request dosappeared from pending status on my bovada account which means I no longer have the option of cancelling the withdrawal request. I figured this was a good sign and meant the money would be credited back to my card the next day. No such luck, 5 days later and still has not been received. I called yesterday and they said it will be "any day now". They again told me that there was recently major issue with all CC payments, it has been resolved but they are back logged. Pretty annoying but I've heard a lot worse horror stories than waiting one month. I'll keep you updated.
Rhody...On 10/23 my request dosappeared from pending status on my bovada account which means I no longer have the option of cancelling the withdrawal request. I figured this was a good sign and meant the money would be credited back to my card the next day. No such luck, 5 days later and still has not been received. I called yesterday and they said it will be "any day now". They again told me that there was recently major issue with all CC payments, it has been resolved but they are back logged. Pretty annoying but I've heard a lot worse horror stories than waiting one month. I'll keep you updated.
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