5Dimes Payout Excuses

I've been on a good run as of late and have requested several payouts from 5dimes.  Well, apparently they've have had enough of me winning and are rejecting my payout requests as of late.  The latest one is they are telling me they need to update all my credit cards that I have used in the past 5 years and if I no longer have the card or if they have expired then they will need a certified letter from the bank stating that it is either cancelled or expired.  This is crazy... I just want to cancel my account now and they're still telling me they need copies of 7 different credit cards.  4 of with are expired and I no longer have...

Update

They're not giving you the run around. If you deposit via CC nowdays with any book, expect to submit this info. They are just covering their backs because they get hit with a lot of chargebacks/fraud. 

yea this is standard procedure, once you are clear its all good. last 5 weeks took out 22,500 through checks.  checks came in 2 days everytime

I don't know about expired cards.....never had to deal with that.  This is pretty obvious because that's why you get issued a new card.