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    All Forums | Covers Help

    Please help

    BigFrank420
    Covers-Team
    Participants:
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    Views: 514
    Posts: 12
     
    BigFrank420
    BigFrank420
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    Posted: Oct. 12, 2015 - 2:31 PM ET #1

    Whenever i try to log in from my computer i get a error saying "server error in application" runtime error

    I have tried different browsers and nothing

    Also when on phone all the post on site do not show...ughh
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    To remove first post, remove entire topic.
    Whenever i try to log in from my computer i get a error saying "server error in application" runtime error

    I have tried different browsers and nothing

    Also when on phone all the post on site do not show...ughh
     
    Covers-Team
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    Posted: Oct. 12, 2015 - 2:42 PM ET #2

    Have you tried clearing the browser cache and cookies, We are not experiencing and issues with the site at the moment, so it sounds like something on your end.

    Regards,
    Winning Starts Here
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    Have you tried clearing the browser cache and cookies, We are not experiencing and issues with the site at the moment, so it sounds like something on your end.

    Regards,
     
    BigFrank420
    BigFrank420
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    Posted: Oct. 12, 2015 - 2:56 PM ET #3

    Quote Originally Posted by Covers-Team:

    Have you tried clearing the browser cache and cookies, We are not experiencing and issues with the site at the moment, so it sounds like something on your end.Regards,

    Yup i have done that and nothing
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    Quote Originally Posted by Covers-Team:

    Have you tried clearing the browser cache and cookies, We are not experiencing and issues with the site at the moment, so it sounds like something on your end.Regards,

    Yup i have done that and nothing
     
    Covers-Team
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    Posted: Oct. 12, 2015 - 3:18 PM ET #4

    What type of device are you trying to log in with?

    Is it mobile, or full site?

    Thanks
    Winning Starts Here
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    What type of device are you trying to log in with?

    Is it mobile, or full site?

    Thanks
     
    BigFrank420
    BigFrank420
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    Posted: Oct. 12, 2015 - 3:25 PM ET #5

    A laptop
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    A laptop
     
    BigFrank420
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    Posted: Oct. 12, 2015 - 11:52 PM ET #6

    Thanks for no reply covers

    Sucks i cant post on the site from my laptop

    Also on phone it dont update threads it shows threads from 2 hours ago on front page smh
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    Thanks for no reply covers

    Sucks i cant post on the site from my laptop

    Also on phone it dont update threads it shows threads from 2 hours ago on front page smh
     
    Covers-Team
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    Posted: Oct. 13, 2015 - 10:17 AM ET #7

    Hello,

    The reason you are having problems is because you have multiple accounts.

    BigFrank420
    Chicago420

    As you should be aware you are only permitted to have one account on the website. You broke the rules, and that's why you could not post. It is not Covers fault, there is no one to blame but yourself.

    I have disabled Chicago420 and you can post with BigFrank.

    Regards, and thanks for your patience...
    Winning Starts Here
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    Hello,

    The reason you are having problems is because you have multiple accounts.

    BigFrank420
    Chicago420

    As you should be aware you are only permitted to have one account on the website. You broke the rules, and that's why you could not post. It is not Covers fault, there is no one to blame but yourself.

    I have disabled Chicago420 and you can post with BigFrank.

    Regards, and thanks for your patience...
     
    BigFrank420
    BigFrank420
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    Posted: Oct. 13, 2015 - 12:21 PM ET #8

    Quote Originally Posted by Covers-Team:

    Hello,The reason you are having problems is because you have multiple accounts.BigFrank420Chicago420As you should be aware you are only permitted to have one account on the website. You broke the rules, and that's why you could not post. It is not Covers fault, there is no one to blame but yourself.I have disabled Chicago420 and you can post with BigFrank.Regards, and thanks for your patience...

    Covers i made the other account to see if it was this account i couldn't sign into and if i had wrong password...i also tried again to sign in with bigfrank on laptop and it did not work same error message but works on phone but covers is very hard to use on my phone and fourms dont update...this stinks
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    Quote Originally Posted by Covers-Team:

    Hello,The reason you are having problems is because you have multiple accounts.BigFrank420Chicago420As you should be aware you are only permitted to have one account on the website. You broke the rules, and that's why you could not post. It is not Covers fault, there is no one to blame but yourself.I have disabled Chicago420 and you can post with BigFrank.Regards, and thanks for your patience...

    Covers i made the other account to see if it was this account i couldn't sign into and if i had wrong password...i also tried again to sign in with bigfrank on laptop and it did not work same error message but works on phone but covers is very hard to use on my phone and fourms dont update...this stinks
     
    Covers-Team
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    Posted: Oct. 13, 2015 - 12:29 PM ET #9

    Hello,

    Which type of phone do you have? If it is safari you are using I would recommend Chrome.

    Regards,
    Winning Starts Here
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    Hello,

    Which type of phone do you have? If it is safari you are using I would recommend Chrome.

    Regards,
     
    BigFrank420
    BigFrank420
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    Posted: Oct. 14, 2015 - 10:03 PM ET #10

    Covers i have a LG4 and use chrome and it shows threads from hours ago not recent so its basically pointless

    And any soultion why i cant sign into my account on laptop yet?
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    Covers i have a LG4 and use chrome and it shows threads from hours ago not recent so its basically pointless

    And any soultion why i cant sign into my account on laptop yet?
     
    BigFrank420
    BigFrank420
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    Posts: 19899
    Posted: Oct. 14, 2015 - 10:03 PM ET #11

    Covers i have a LG4 and use chrome and it shows threads from hours ago not recent so its basically pointless

    And any soultion why i cant sign into my account on laptop yet?
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    Covers i have a LG4 and use chrome and it shows threads from hours ago not recent so its basically pointless

    And any soultion why i cant sign into my account on laptop yet?
     
     
    Covers-Team
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    Posts: 51491
    Posted: Oct. 15, 2015 - 10:16 AM ET #12

    Hello,

    Are you able to visit the site www.supportdetails.com and send your details to support@coversmedia.com? We can then forward them to our IT Team to investigate the issue.

    Thanks,

    - CT
    Winning Starts Here
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    Hello,

    Are you able to visit the site www.supportdetails.com and send your details to support@coversmedia.com? We can then forward them to our IT Team to investigate the issue.

    Thanks,

    - CT
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