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Posts: 5

barbco

Veteran

Joined: Jul, 2014

Posts: 2892

Posted: Oct. 15, 2019 - 9:03 PM ET #1

Love this site but recently I keep getting knocked off with pop-up adds.what do I do . Thanks.

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51509

Posted: Oct. 16, 2019 - 8:22 AM ET #2

Hello barbco,

Thanks for reaching out. Are you experiencing this issue on a mobile device or computer? Also, by getting knocked off do you mean unable to access the site?

- CT

Winning Starts Here

barbco

Veteran

Joined: Jul, 2014

Posts: 2892

Posted: Oct. 16, 2019 - 10:17 AM ET #3

A mobile device. And the problem is I can get on but I get knocked off by a add telling me I have won something. Thanks for your help.

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51509

Posted: Oct. 16, 2019 - 10:28 AM ET #4

That ad is not originating from our site, but we have found these links can help remove those particular pop-ups when other people have experienced similar problems with their mobile devices.

iPhone: https://support.apple.com/en-ca/HT201265

Android: https://howtoremove.guide/congratulations-you-won

C-T

Winning Starts Here

barbco

Veteran

Joined: Jul, 2014

Posts: 2892

Posted: Oct. 16, 2019 - 12:26 PM ET #5

Thanks will give it a try.

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