Toppz Casino Review

Pros and cons

Wide range of game providers

Comprehensive responsible gambling tools

Mobile-first platform

No non-live table games

Doesn't have a ton of 'street cred'

Quick facts

Toppz Casino at-a-glance

Deposits and withdrawals

Our experts’ deposit method of choice during our Toppz Casino review was Interac. It is always good to see full support for the service, and other deposit and withdrawal payment options include Visa and Mastercard. Unfortunately, there is no support for e-wallets like Skrill and Neteller, which are available on competitor Ontario online casinos like BetMGM and Jackpot City.

Deposit options

With support for Visa, Mastercard, and Interac, players on Toppz get the most popular payment options for Canadian casino players. You can deposit using your Visa/Mastercard debit or credit cards, so the process is always really convenient.

Deposit Method	Fee	Process Time
	Free	instant	$20
	Free	instant	$20
	Free	1-5 Banking Days	$20
	Free	instant	$20

More Options

Fewer Options

Payout options

Withdrawal options at Toppz are also Visa, Mastercard, and Interac. Again, the overall selection lags behind other top Ontario casinos, but at least covers very convenient options. All withdrawals during our Toppz Casino review took around three business days, including processing. The casino says it has a mandatory 48-hour processing time that gives players the chance to reverse withdrawal requests, but some have reported getting their money within 24 hours. From there, funds take between one and three business days to clear into your account.

Withdrawal Method	Fee	Process Time
	Free	1-5 Banking Days	$20
	Free	1-5 Banking Days	$20

Key features

Toppz Casino Ontario is one of the newest licensed online casinos in the province, providing a modern interface and a diverse collection of games. With excellent customer support and responsible gambling commitments, Toppz is already making a strong impression in the regulated casino landscape.

Games

While the international version of Toppz Casino boasts over 2,000 games, the Ontario version of the platform limits the total number to around 1,700. We’re guessing this is a licensing issue, but hopefully the full catalog will be available to Ontarians in the future. Even now, the collection of games remains excellent, offering a broad range of slots and live casino games to players.

Slots 

Online slots are the most common games at the casino, with over 1,500 titles available. Game filtering is minimal, but you can find it on the sidebar under 'More Games.' Here you can choose from categories such as Popular and game features. You can also search for slots by provider, but please note that some studios are inactive, despite having a link in the game lobby.

So, that means most of the time you will need to just scroll through the whole catalog to find slots. That’s annoying, but at least the collection is excellent. You can play classic slots, video slots, Megaways, Cluster Pays, and jackpot games.

One thing we really loved was the ability to play free demo versions of slots without needing to register with Toppz Casino. In other words, you can explore the casino and its games without opening an account and making a deposit.

Casino and table games 

There is a limited selection of RNG table games on Toppz, but they are not organized in a dedicated section. Instead, they are buried amongst hundreds of slots in the 'Games' category. We found it is easier to simply search for “Roulette” or another game term to find titles. Overall, the collection is solid and covers virtual options, including 3D European Roulette, 10p Roulette, 3D Blackjack, Classic Blackjack, Baccarat, All Aces Poker, and Jacks or Better Draw Poker.

Live casino 

There are around 45 live tables on Toppz Casino, with games powered by Pragmatic Play and OnAir. These providers are known for their immersive streams, featuring slick production and professional dealers. It is also a flexible live dealer lobby with options including roulette, blackjack, poker, baccarat, and game shows.

Sportsbook 

Toppz Casino does not have a sportsbook, but if you're looking to test your luck betting on the boys in blue (or double blue), you can find a list of the best Ontario sports betting sites.

Mobile experience

Toppz Casino mobile app

Toppz does not offer a dedicated mobile casino app for iOS or Android. Some players like a bespoke experience, but the website really does do a good enough job. It is also more convenient as you can access the casino with no download and play the full library of slots and live dealer tables. Playing through your mobile browser is seamless, including access to customer support, bonuses, and payments.

Design and usability

It is clear from browsing the desktop website that Toppz Casino is a mobile-first platform. The UI focuses on simple menu items and bold, large thumbnails for games. Switching to mobile, the website optimizes the screens of smartphones and tablets and simply showcases all games with menu and filtering options hidden in a dropdown hamburger menu.

Security and license

Toppz Casino operates under a license issued by iGaming Ontario and is regulated by the Alcohol and Gaming Commission of Ontario (AGCO), making it compliant with provincial gambling laws.

The site implements 256-bit SSL encryption across the platform, protecting players' personal information, passwords, and payment details. A full firewall is also in place to provide active, real-time protection against suspicious account activity. Toppz uses Know Your Customer (KYC) account verification, demanding players to verify their ID and address before they can withdraw funds.

While the casino does not list which labs it uses to test its games for fairness independently, all slots come from reputable and tested software providers.

Customer support

During our Toppz Casino review, our experts spent time contacting customer support to assess response times and the quality of assistance. Firstly, you can access all support by clicking the 'FAQ/Support' link in the site footer.

Starting with the FAQ, well, this was a little disappointing. It is not really an FAQ section but rather a handful of questions. It would be beneficial to have a comprehensive help center that provides detailed information on payments, bonuses, game rules, and complete terms and conditions.

The experience with actual customer support has improved. Toppz offers a 24/7 live chat that allows players to get assistance in real-time. We found that connection times to live chat were around a minute, which is a solid duration. Once we connected, the agents were very friendly and eager to help with our queries. A similar story unfolded with email (support@toppz.ca). Response times are listed as up to 24 hours, but we were getting replies within a few hours.

• Live chat available 24/7
• Email: support@toppz.ca
• Phone: N/A
• Support languages: English
• Twitter: N/A

Summary

Toppz Casino is a decent all-around Ontario online casino that offers a broad selection of slots and live dealer games. However, it is not about to be a real contender to the most prominent casino brands in Ontario. Instead, we believe this is a perfect choice for players seeking an online casino with a casual vibe that is easy to use.

Looking at it that way, it is more akin to Amazon Casino or CasinoDays, rather than established brands like Casumo or 888Casino. It is also worth remembering that Toppz is a relatively new name that is still evolving, so hopefully the future will bring more payment options for Ontario players.

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