Posted:
#1
I have been a loyal member of Bodog for 4+ years now. I have come across the anti Bodog posts on here, and for the most part stuck up on their behalf. I understood the angst against them. The late posting of lines, the circled lines, the adjusted lines against the favorites, and some of the other random problems against Bodog. However, I liked the software and set up of the site, the quick return of payouts, and I guess it was just what I was used to. I would of continued using Bodog, UNTIL........
It started in December. I went to log into my account, only to realize it had been disabled. Disabled due to a charge back on a credit card deposit. Dumbfounded I called to confirm. I immediately called my bank to investigate if any purchases had been stopped or cancelled, and they were just as dumbfounded as me. I in no way cancelled or put a stop to a deposit. So I went along with it and settled the debt with Western Union. Then comes January. Two more of these circumstances, each individually. All handled the same way. Called the bank who had no clue, and then settled the debt by Western Union. Well after this being the 3rd or 4th instance of an accused charge back, they finally took away my ability to use credit cards to deposit. (On a side note here, just to prove how messed up Bodog is....when I called the 2nd time to agree to pay the debt per Western Union, it became a struggle with the customer service rep. They were trying to force me to use some 3rd party site and to transfer my funds. Something that would cost me a fee and take an extended amount of time to get approved. Oh, and on that 3rd party site I would USE MY CREDIT CARD LOL. So after 10 minutes of arguing I finally got them to agree to let me use Western Union).
So here it is, early January and my credit card deposit option is gone. I continued to fund my account with Western Union. Here comes the best part. On the morning of the 22nd, a few weeks after using any type of credit card, I logged into my bank account to see 6 transactions by Bodog processors. 6! 5 of them by a processor called USE THIS WALLET, in which my last deposit handled by them in the last month (cant review my account statement on bodog any further) was for 50 and 65. 50 and 65 just happened to be the same amount of some of my accused charge backs! How convenient! I confronted them about this and they disabled my account. So here I am double charged and locked out of my account again.
To try to wrap this up, they basically admitted that most of these charges were initially deposited from November to the beginning of January. I provided them a bank statement to show them the charges. They admit that their was an error in how long it took them to process, but will show me no facts or evidence that the accused charge backs that are for the same amounts have nothing to do with these new/old transactions that mysteriously popped up. I had to hound customer service by email and phone calls just to get some generic response almost a week later stating that I was not over charged. No evidence, or facts, or statement. Just a generic email.
They disgust me. I have no choice but to take my business elsewhere. I reported them to SBR, and will continue to post this message all over message boards. Their day will come.
0
..........saying that I owed for a few transactions, starting on November 27th.........I too backed up the fact that I was indeed charged already for these transactions (with records much as yourself).....as of now I also am in a continuing debate over who is right........but as of now have also been double charged
I spent a week in the Box over that thread. I quit bodog years ago. There were all kinds of thing that I found VERY odd.
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