tammy296

@thetomcat1

 Hey Tomcat - sorry for the delay - I've asked the guys to follow up on this with you.  Watch this thread. :) 

@deadw8

 Let me check with Flynt on this one. 

@BFLO66FAN

 To be fair, you had received it initially long before now. :)  But thanks for your patience - I totally understand the frustration. 

@canuck10

@allenhanks

 WNBA contest is up for KoC! https://contests.covers.com/kingofcovers/ba582855-2300-495f-9c46-b2dd00c5a5f4 (picks should be available soon). 

This game has been removed from picks. Thanks! 

Just an update: this has been removed. 

@Chesspi64

 Let me check that for you! 

@Natty68

 Thank you so much for the explanation!  That would be an issue.  I'm sure that it's a glitch of some kind. I've let Colin and Flynt know, and I'm sure they'll void that out for you guys.  Nice catch, thanks! 

@MrPoopyButthole

I'm sure it's just a glitch that they can fix.  Thanks for the info - another member had mentioned something about this, but it was unclear what he meant.  I'll check it out and forward on to the guys to handle. 

@Natty68

 Hi Natty - could you be more specific, please (teams/dates of games, etc.)?  I'm not quite following what happened based on what you said above? 

I did look back through your posts though, and I don't see where you brought up any issues prior to this (going back through Sept. of last year), and there are not any support emails from you with a Streak Survivor issue - at least not from the email address you have on file with us.  

Having said that - if you did make a pick for a game that was three weeks out, and it was a legit pick, then yes, we have to honor that pick, and cannot undo it. Doing so could lead to an unfair advantage, plus create a firestorm of other issues. 

Thanks for reporting! I'm not sure if they are going to continue it, but I'll look into this. 

@JoeyBuckets10

 Thanks for letting me know. I'll check on this for you. 

@BFLO66FAN

 @deuce200

 I understand, guys. Followed up with Flynt on this for you. 

@BFLO66FAN

 Because we forward it to a payment processor of sorts, and they have to do whatever it is they need to do to pay them out (sorry to be vague - I don't know the ins and outs of the process they use). 

@BFLO66FAN

@deuce200

 Looking at the ticket, I see Myles advised the first week of May.  I'm sure you'll receive it sometime this week. If not, you can post here, or better yet, reply to your Prize Verification email.  

There are settings on websites called "geo-caching" that can be put in place to dictate what a user sees based on your location.  In particular with regulated states (where there are specific laws on the books about online gambling, sports betting, etc., and who can lawfully operate in the state (or not)) it is important that a site has the correct settings, to make sure they are following regulations. He was asking your location so that he can pass on this info to devs and they can check on this on the back end.  Thanks for letting us know the state - that will help narrow down any issues. 

@JoeyBuckets10

 Hey Joe! I don't think monthly prize emails have been sent out yet. Those usually require a little more vetting for those larger prizes.  You will likely hear something from Myles next week, if not, check back here with us. 

Congrats, by the way! 

@seanm8166

 I checked in on this for you, and looks like it's been gone for quite awhile.  There is a possibility it could come back in some variation, but it will take some time.