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    All Forums | General Discussion

    "Did you find everything ok"

    mr_bollox
    VanDutch
    isport
    CM_Punk92
    Dsn150
    ...
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    Search
    Views: 8542
    Posts: 23
     
    mr_bollox
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    Posted: Aug. 11, 2015 - 1:41 AM ET #1

    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"
    Reply
    To remove first post, remove entire topic.
    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"
     
    VanDutch
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    Posted: Aug. 11, 2015 - 5:02 AM ET #2

    to funny I hear that every time at Home Depot or Lowes .....I want to begin a story and I stop myself...worse EVERY employee wants to say HI! ....get away from me yous!..( Archie Bunker ) 
    Reply
    to funny I hear that every time at Home Depot or Lowes .....I want to begin a story and I stop myself...worse EVERY employee wants to say HI! ....get away from me yous!..( Archie Bunker ) 
     
    isport
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    Posted: Aug. 11, 2015 - 5:16 AM ET #3

    Ever thought this may be a question as they are looking for feedback?

    If this is what you're complaining about in life, you're a pretentious douchebag.
    Reply
    Ever thought this may be a question as they are looking for feedback?

    If this is what you're complaining about in life, you're a pretentious douchebag.
     
    CM_Punk92
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    Posted: Aug. 11, 2015 - 5:44 AM ET #4

    Quote Originally Posted by isport:

    Ever thought this may be a question as they are looking for feedback?

    If this is what you're complaining about in life, you're a pretentious douchebag.


    Aye, all right
    Reply
    Quote Originally Posted by isport:

    Ever thought this may be a question as they are looking for feedback?

    If this is what you're complaining about in life, you're a pretentious douchebag.


    Aye, all right
     
    Dsn150
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    Posted: Aug. 11, 2015 - 7:33 AM ET #5

    They are making conversation-
    Lighten up...
    Reply
    They are making conversation-
    Lighten up...
     
    666LES
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    Posted: Aug. 11, 2015 - 2:43 PM ET #6

    Isn't this a way to engage the customer at leaving the store the same way a troooper will engage a driver he has pulled over at 12:30 am or security will engage the passengers waiting in line at the airport.They are looking for mannerisms or speech that would show stress or deception.
    They think you are a shoplifter.
    Reply
    Isn't this a way to engage the customer at leaving the store the same way a troooper will engage a driver he has pulled over at 12:30 am or security will engage the passengers waiting in line at the airport.They are looking for mannerisms or speech that would show stress or deception.
    They think you are a shoplifter.
     
    Hugh_Jorgan
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    Posted: Aug. 11, 2015 - 2:48 PM ET #7

    Lighten up, Francis 
    bigreds daddy
    Reply
    Lighten up, Francis 
     
    jamesxnj
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    Posted: Aug. 11, 2015 - 3:12 PM ET #8

    Seems 7-11 employees now have to say Hello from behind the counter when you enter the store..My experience in SW FL..Gets annoying  as sometimes it's not a sincere Hi from a person you see and deal with every other day...just a person you do not know when you respond hey and by then no eye contact..

    There is some fast food place in The Atlanta airport where they have five girls screaming some kind of BS welcome or some quote...and the people waiting in that gate opposite have to listen to that nonsense..

    Reply

    Seems 7-11 employees now have to say Hello from behind the counter when you enter the store..My experience in SW FL..Gets annoying  as sometimes it's not a sincere Hi from a person you see and deal with every other day...just a person you do not know when you respond hey and by then no eye contact..

    There is some fast food place in The Atlanta airport where they have five girls screaming some kind of BS welcome or some quote...and the people waiting in that gate opposite have to listen to that nonsense..

     
    Hugh_Jorgan
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    Posted: Aug. 11, 2015 - 3:20 PM ET #9

    Perhaps you guys would prefer this ...

    https://www.youtube.com/watch?v=X4rWC54Pwfc


    bigreds daddy
    Reply
    Perhaps you guys would prefer this ...

    https://www.youtube.com/watch?v=X4rWC54Pwfc


     
    GimmeMoneyNow
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    Posted: Aug. 11, 2015 - 3:23 PM ET #10

    Quote Originally Posted by mr_bollox:

    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"

    That sounds delightful! Here's my usual checkout "experiences":

    1. Stone faced, slack jawed, open mouthed "zombie" that doesn't say a word.

    2. Young cashier talking incessantly to even younger box boy/girl about some guy/girl that their either mad at, or madly in love with. Meanwhile, I'm trying to fit in a word in edgewise about how that price on that item you just scanned wasn't the price on the shelf tag.

    3. "Foreigner" (fill in whatever nationality here) that doesn't speak a word of English, but yet somehow made it to checker dealing with the public at friggin' Albertsons.

    4. Either a girl that's midway "transforming" to a guy, or same person / vice versa, either way, I don't know if I say, "Thank you, Sir", or "Thank you, ma'am".

    5. Cashier on the register phone and trying to get the attention of a courtesy clerk to "go and check on XYZ for this person".... Ummmm, excuse me...... I'm the paying customer that's here in the fukking checkout line! Let's attend to me first, and not the lazy A$$HOLE on the phone!!

    6. And finally - "Marge" or "Mildred", or whoever that has the name badge that says "Proudly serving you since 1967", Yet they still lock up the register, or a coupon throws them, and they have to call a manager..... And you wait..... And wait...... For Christs' Sake!! You've been doing the same job day in and day out for 50 years now!! Why is there a problem every fukking time I come in here!!

    So......
    A decent looking person doing their job correctly and with a great attitude asking me if I found everything O.K.??

    Would be like Heaven.......

    Reply
    Quote Originally Posted by mr_bollox:

    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"

    That sounds delightful! Here's my usual checkout "experiences":

    1. Stone faced, slack jawed, open mouthed "zombie" that doesn't say a word.

    2. Young cashier talking incessantly to even younger box boy/girl about some guy/girl that their either mad at, or madly in love with. Meanwhile, I'm trying to fit in a word in edgewise about how that price on that item you just scanned wasn't the price on the shelf tag.

    3. "Foreigner" (fill in whatever nationality here) that doesn't speak a word of English, but yet somehow made it to checker dealing with the public at friggin' Albertsons.

    4. Either a girl that's midway "transforming" to a guy, or same person / vice versa, either way, I don't know if I say, "Thank you, Sir", or "Thank you, ma'am".

    5. Cashier on the register phone and trying to get the attention of a courtesy clerk to "go and check on XYZ for this person".... Ummmm, excuse me...... I'm the paying customer that's here in the fukking checkout line! Let's attend to me first, and not the lazy A$$HOLE on the phone!!

    6. And finally - "Marge" or "Mildred", or whoever that has the name badge that says "Proudly serving you since 1967", Yet they still lock up the register, or a coupon throws them, and they have to call a manager..... And you wait..... And wait...... For Christs' Sake!! You've been doing the same job day in and day out for 50 years now!! Why is there a problem every fukking time I come in here!!

    So......
    A decent looking person doing their job correctly and with a great attitude asking me if I found everything O.K.??

    Would be like Heaven.......

     
    SarasotaSlim
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    Posted: Aug. 11, 2015 - 4:16 PM ET #11

    It only makes for good business practice to ask a costumer " Did you find everything ok?"...these workers are trained to ask that question.. and then report no's back to the store manager what product or product wasn't found in the store..or was hard to locate..This way a good consumer oriented store can decide, if they should adjust their inventory or add other products..
     
    ..and yes, all the things pointed out by GimmeMoneyNows' post happens more often than not..but asking me a question, that may help me out on a later trip to that store is alright with me..
    Reply
    It only makes for good business practice to ask a costumer " Did you find everything ok?"...these workers are trained to ask that question.. and then report no's back to the store manager what product or product wasn't found in the store..or was hard to locate..This way a good consumer oriented store can decide, if they should adjust their inventory or add other products..
     
    ..and yes, all the things pointed out by GimmeMoneyNows' post happens more often than not..but asking me a question, that may help me out on a later trip to that store is alright with me..
     
    Getty3
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    Posted: Aug. 11, 2015 - 7:26 PM ET #12

    Agree with most of the responses here. It's better that employees engage customers with a smile and a question (even if it's not sincere) than the alternative of paying an exorbitant amount to buy from the Soup Nazi. In the old days it used to be called "manners." It's nice to see they still exist. 
    Reply
    Agree with most of the responses here. It's better that employees engage customers with a smile and a question (even if it's not sincere) than the alternative of paying an exorbitant amount to buy from the Soup Nazi. In the old days it used to be called "manners." It's nice to see they still exist. 
     
    slamspurs
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    Posted: Aug. 11, 2015 - 7:37 PM ET #13

    Yeah, I can tell you've been fortunate to have not worked in retail all your life. 

    Do you think these cashiers give a crap how you are or how your experience was? I didn't, but it's a checkoff on the secret shopper list. 

    The company pays someone to shop in the store and look for cleanliness, make sure you smile and make eye contact, make sure you ask something like "did you find everything okay?" or "is there anything else I can help you with?"

    If they don't, their score gets knocked. Get a crappy score too many times, and you'll probably get fired.

    With all this online business competition, stores are stressing customer service more than ever.

    So quit complaining about people being nice. It's their job.  
    Reply
    Yeah, I can tell you've been fortunate to have not worked in retail all your life. 

    Do you think these cashiers give a crap how you are or how your experience was? I didn't, but it's a checkoff on the secret shopper list. 

    The company pays someone to shop in the store and look for cleanliness, make sure you smile and make eye contact, make sure you ask something like "did you find everything okay?" or "is there anything else I can help you with?"

    If they don't, their score gets knocked. Get a crappy score too many times, and you'll probably get fired.

    With all this online business competition, stores are stressing customer service more than ever.

    So quit complaining about people being nice. It's their job.  
     
    Getty3
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    Posted: Aug. 11, 2015 - 7:58 PM ET #14

    So quit complaining about people being nice. It's their job.  

    If they can't learn to be nice at home due to drug addicted single parent households, isn't it a positive thing that an employer can teach them manners if others can't/won't?
    Reply
    So quit complaining about people being nice. It's their job.  

    If they can't learn to be nice at home due to drug addicted single parent households, isn't it a positive thing that an employer can teach them manners if others can't/won't?
     
    bizkilla
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    Posted: Aug. 11, 2015 - 8:32 PM ET #15

    I was in hospitality management and it truly was one of the best ways to retain consumers. With immense competition it's most important to retain the customers business you just earned than to find new ones. 
    As a manager, when I stopped at your table, asked you this question, I'm lending his not only an ear but also getting insight I couldn't pay for anywhere else. If you had a bad experience, I could win your business back with enticing comps, you'll likely return and perhaps even purchase more goods than you would have had you walked out disappointed. 
    Just be polite.
    When clerks ask for my phone number or email, I simply respond with "that's not necessary, thank you"

    Reply
    I was in hospitality management and it truly was one of the best ways to retain consumers. With immense competition it's most important to retain the customers business you just earned than to find new ones. 
    As a manager, when I stopped at your table, asked you this question, I'm lending his not only an ear but also getting insight I couldn't pay for anywhere else. If you had a bad experience, I could win your business back with enticing comps, you'll likely return and perhaps even purchase more goods than you would have had you walked out disappointed. 
    Just be polite.
    When clerks ask for my phone number or email, I simply respond with "that's not necessary, thank you"

     
    Coin Toss
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    Posted: Aug. 13, 2015 - 12:21 AM ET #16

    jamesxnj,

    Studies have shown that when someone is greeted when they enter a store they are less likely to shoplift.

     

    Reply

    jamesxnj,

    Studies have shown that when someone is greeted when they enter a store they are less likely to shoplift.

     

     
    Skipbone
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    Posted: Aug. 13, 2015 - 5:29 AM ET #17

    Other studies show some azzholes will complain about anything.
    Reply
    Other studies show some azzholes will complain about anything.
     
    TheGoldenGoose
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    Posted: Aug. 13, 2015 - 5:53 AM ET #18

    Quote Originally Posted by Coin Toss:

    jamesxnj,

    Studies have shown that when someone is greeted when they enter a store they are less likely to shoplift.

     



    That's probably very true.

    What I don't like, when I am checking out, is the "Is that everything?" questions.

    Uh, no, I forgot the $75 Filet Mignon down my pants.



    ~~~~~ZOSO~~~~~
    Reply
    Quote Originally Posted by Coin Toss:

    jamesxnj,

    Studies have shown that when someone is greeted when they enter a store they are less likely to shoplift.

     



    That's probably very true.

    What I don't like, when I am checking out, is the "Is that everything?" questions.

    Uh, no, I forgot the $75 Filet Mignon down my pants.



     
    SteveJones8
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    Posted: Jun. 15, 2017 - 10:22 PM ET #19

    It's a rude usually liberal or ignorant person who enjoys making fun of people and putting others down who is profiling an African American, Hispanic, or short white man who is not dressed well enough ,..Letting them know that they are watching them closely and not to even think of stealing anything ,..or just a general casual put down to remind you you are "still a douchebag" ,..and not to worry about getting a date anytime soon,..or something like that,..
    Reply
    It's a rude usually liberal or ignorant person who enjoys making fun of people and putting others down who is profiling an African American, Hispanic, or short white man who is not dressed well enough ,..Letting them know that they are watching them closely and not to even think of stealing anything ,..or just a general casual put down to remind you you are "still a douchebag" ,..and not to worry about getting a date anytime soon,..or something like that,..
     
    SteveJones8
    SteveJones8
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    Joined: Jun, 2017
    Posts: 2
    Posted: Jun. 15, 2017 - 10:30 PM ET #20

    Basically ,..its what you say to a suspicious looking person who "may" be a meth head or tweaker or some sort of loser,.. and don't buy that BS that it's pleasant "conversation" ,.. because one wouldn't ever say that ,..to a perceived respectable person to the stuck up people community  ,.. and if you hear the word "Boss" from someone,... ditto -

    Disclaimer: Often there are hard working sweaty 'construction" guys who get this ,.. who are just in some 7-11 ,..looking for a cold drink,.. my advice to people is don't ever strike across any bows,.. just say "hello ,.. " and leave it at that,...
    Reply
    Basically ,..its what you say to a suspicious looking person who "may" be a meth head or tweaker or some sort of loser,.. and don't buy that BS that it's pleasant "conversation" ,.. because one wouldn't ever say that ,..to a perceived respectable person to the stuck up people community  ,.. and if you hear the word "Boss" from someone,... ditto -

    Disclaimer: Often there are hard working sweaty 'construction" guys who get this ,.. who are just in some 7-11 ,..looking for a cold drink,.. my advice to people is don't ever strike across any bows,.. just say "hello ,.. " and leave it at that,...
     
    idle_havoc
    idle_havoc
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    Posts: 4518
    Posted: Jun. 15, 2017 - 11:22 PM ET #21

    Quote Originally Posted by SteveJones8:

    It's a rude usually liberal or ignorant person who enjoys making fun of people and putting others down who is profiling an African American, Hispanic, or short white man who is not dressed well enough ,..Letting them know that they are watching them closely and not to even think of stealing anything ,..or just a general casual put down to remind you you are "still a douchebag" ,..and not to worry about getting a date anytime soon,..or something like that,..

    Are you the short white man that's not dressed well?
    Gotta go pee!
    Reply
    Quote Originally Posted by SteveJones8:

    It's a rude usually liberal or ignorant person who enjoys making fun of people and putting others down who is profiling an African American, Hispanic, or short white man who is not dressed well enough ,..Letting them know that they are watching them closely and not to even think of stealing anything ,..or just a general casual put down to remind you you are "still a douchebag" ,..and not to worry about getting a date anytime soon,..or something like that,..

    Are you the short white man that's not dressed well?
     
    idle_havoc
    idle_havoc
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    Posts: 4518
    Posted: Jun. 15, 2017 - 11:37 PM ET #22

    Quote Originally Posted by mr_bollox:

    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"
     
      Next time just say no than they'll send some kid to get what you "couldn't" find, do that a few times and they'll stop asking
    Gotta go pee!
    Reply
    Quote Originally Posted by mr_bollox:

    we hear this every time we're at the checkout, what the f@ck does that mean, I always smile politely and want to say something but don't want to embarrass the kid doing their job.

    But its pointless, if you hadn't found what you were looking for, you would have asked someone in the store before you were in the line for x number of mins waiting to checkout.

    And if this is just a pleasantry, lets think of another or do we even need it, the cashier is already obliged to comment when you buy that special, "ooh that's the best sauce, I love that with xxx etc"
     
      Next time just say no than they'll send some kid to get what you "couldn't" find, do that a few times and they'll stop asking
     
     
    DoubleUp4Life
    DoubleUp4Life
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    Joined: Nov, 2007
    Posts: 66896
    Posted: Jun. 16, 2017 - 12:21 AM ET #23

    Quote Originally Posted by Hugh_Jorgan:

    Lighten up, Francis 


    ONE OF MY FAVORITE MOVIE LINES EVER 


    I use it all the time in real life ....These young boys have no idea what I am talking about 
    BEST OF HEALTH, HAPPINESS,WEALTH, BLESSINGS and LUCK TO ALL !!
    Reply
    Quote Originally Posted by Hugh_Jorgan:

    Lighten up, Francis 


    ONE OF MY FAVORITE MOVIE LINES EVER 


    I use it all the time in real life ....These young boys have no idea what I am talking about 
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