So my friend requested a 5k withdraw from his winnings back in Oct. They have lied and given him excuses as to why his payout is "Pending". Remember that word pending because that's their favorite.....It takes what 1 minute to hand over your $$ to them . I told him the sportsbook i use and he's thrilled for all the betting options they post and the best part is they pay out with no excuses. For all those looking for a sportsbook I would recommend NOT using topbet , totally classless and dishonorable.........
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To remove first post, remove entire topic.
So my friend requested a 5k withdraw from his winnings back in Oct. They have lied and given him excuses as to why his payout is "Pending". Remember that word pending because that's their favorite.....It takes what 1 minute to hand over your $$ to them . I told him the sportsbook i use and he's thrilled for all the betting options they post and the best part is they pay out with no excuses. For all those looking for a sportsbook I would recommend NOT using topbet , totally classless and dishonorable.........
They have promised to honor my withdrawal request since FEB 2019... This a recent email response.. IT'S PURE BULLSHIT
Hi XXXXXX,
Thank you for contacting Topbet Customer Service and we understand that this is regarding the status of your payout.
I would like to personally apologize if you're hearing the same reply that we're still waiting for an update over and over again. We here in the Customer Service Department are also waiting for new updates from our Payouts Team.
I know that it's way over the delivery time frame; however, we're committed to pay you as we owe you the money. I know words and this email reply won't resolve your concern; however, I'm writing this up with all honesty and confidence that we'll deliver to our promise.
Rest assured, as soon as I or we received an update from our relevant team regarding an update about your payout, we'll immediately let you know.
THEN THIS GEM ;-)
Hi XXXXX,
We understand how you feel about this situation. We apologize for any inconvenience. I made a follow up today with our payments team regarding the status of your payout. We'll make sure to let you know once we have an updated information available.
Sincerely, Michelle Customer Service Supervisor
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They have promised to honor my withdrawal request since FEB 2019... This a recent email response.. IT'S PURE BULLSHIT
Hi XXXXXX,
Thank you for contacting Topbet Customer Service and we understand that this is regarding the status of your payout.
I would like to personally apologize if you're hearing the same reply that we're still waiting for an update over and over again. We here in the Customer Service Department are also waiting for new updates from our Payouts Team.
I know that it's way over the delivery time frame; however, we're committed to pay you as we owe you the money. I know words and this email reply won't resolve your concern; however, I'm writing this up with all honesty and confidence that we'll deliver to our promise.
Rest assured, as soon as I or we received an update from our relevant team regarding an update about your payout, we'll immediately let you know.
THEN THIS GEM ;-)
Hi XXXXX,
We understand how you feel about this situation. We apologize for any inconvenience. I made a follow up today with our payments team regarding the status of your payout. We'll make sure to let you know once we have an updated information available.
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