Made a withdrawal today of $1000 bucks. Usually it takes about 10-20 minutes for withdrawals. Have done them for the same amount and even bigger before.
Anyways today I did the withdrawal but no email or nothing saying it was processed. So I email them asking for my withdrawal status and this is what they said:
Upon checking, your withdrawal request has been received in our system, however, it is under random review at the relevant department as per regular procedure.
Regrettably, we are unable to provide specific details or timeframe regarding the review, but rest assured that once the review procedure is done, your request will be processed accordingly.
We apologize for the inconvenience and truly appreciate your patience and understanding.
Anyone else get this and if so how long did it take to get funds released?
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To remove first post, remove entire topic.
Anyone else use Pinnacle? Maybe you can help.
Made a withdrawal today of $1000 bucks. Usually it takes about 10-20 minutes for withdrawals. Have done them for the same amount and even bigger before.
Anyways today I did the withdrawal but no email or nothing saying it was processed. So I email them asking for my withdrawal status and this is what they said:
Upon checking, your withdrawal request has been received in our system, however, it is under random review at the relevant department as per regular procedure.
Regrettably, we are unable to provide specific details or timeframe regarding the review, but rest assured that once the review procedure is done, your request will be processed accordingly.
We apologize for the inconvenience and truly appreciate your patience and understanding.
Anyone else get this and if so how long did it take to get funds released?
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