Bovada closes account?

If you get a big pay day from BOVADA they immediately close your account and you cannot ever log back in and your money is gone forever. If you do a live bet and you win they say that the line was wrong And your wager is canceled. If you do a live bet and lose you will never get your money back no matter what happened  with any lines.  For the past six weeks they have been running madden Sims  and telling clients that it Was in all madden mode -this week out of nowhere players brought it up that the games have been played this entire time in rookie mode. Bovada just said oh no big deal. This is completely fraudulent and misleading . I brought it up through a email and they immediately closed my account and stole my money. In real life.