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Contests not working

Participants:

Posts: 11

BWS77

Legend

Joined: Jan, 2010

Posts: 35351

Posted: Feb. 6, 2016 - 11:08 AM ET #1

Can't make picks.... NCAAB

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51491

Posted: Feb. 6, 2016 - 11:11 AM ET #2

Hello,

We are aware of the issue and are working currently to get it resolved.

Thanks for letting us know.

Regards,

Winning Starts Here

BWS77

Legend

Joined: Jan, 2010

Posts: 35351

Posted: Feb. 13, 2016 - 12:29 PM ET #3

Down again

BWS77

Legend

Joined: Jan, 2010

Posts: 35351

Posted: Feb. 13, 2016 - 12:33 PM ET #4

What a joke. 3 tries so far.... freezes and loses all picks after hitting 'Submit'.

Remember all the problems the old contest had? Oh that's right, there weren't any because that set up was PERFECT

ra49vi

Prospect

Joined: Jul, 2011

Posts: 6

Posted: Feb. 13, 2016 - 12:35 PM ET #5

Yeah, after years I've finally decided to stop using this website altogether. It should not take an hour to make picks simply because it randomly freezes, refuses to save (but doesn't tell me this unless I reload), etc. People rely WAY too much on scripts nowadays.

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51491

Posted: Feb. 13, 2016 - 1:15 PM ET #6

Hello,

We are unable to replicate the problem on our end. Are you still experiencing this issue?

Any more detail would be greatly appreciated.

Regards,

Winning Starts Here

BWS77

Legend

Joined: Jan, 2010

Posts: 35351

Posted: Feb. 13, 2016 - 2:40 PM ET #7

It finally worked after a while.... here is what has been happening

1. The Covers logo appears after a pick is clicked on and freezes

2. When making multiple picks, clicking on a pick only highlights the outside of the box, not the entire box (should turn blue when clicked on)

3. IF there success in making all picks, clicking on "Submit" brings up the Covers logo, and after a short time nothing happens except for the made picks disappearing and no pending picks exist. You have to re-pick everything.

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51491

Posted: Feb. 13, 2016 - 2:51 PM ET #8

Hello,

Thanks for that information it is very helpful.

Let us know if the problem resurfaces.

Regards,

Winning Starts Here

thedegenerate

Banned

Joined: May, 2004

Posts: 22102

Posted: Feb. 15, 2016 - 9:58 PM ET #9

Can't create a contest!!

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51491

Posted: Feb. 16, 2016 - 7:08 AM ET #10

Thank you very much for your post.

We are now looking into issue and will post an update here as quickly as possible.

Regards

Covers-Team

Winning Starts Here

Covers-Team

Covers Referee

Joined: Aug, 2001

Posts: 51491

Posted: Feb. 16, 2016 - 10:56 AM ET #11

Hi All,

Apologies for the delay.

You should now have no problem creating office pools.

Please let us know if you experience any issues.

Many Thanks

Covers-Team

Winning Starts Here

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