First off Ive heard bad things about Tony, but Ive always given him he benefit of the doubt, Ive seen many chat transcripts where he comes off perhaps not so nice, but I understand he has a business to run, I never take shots and always alert them when I see a bad line.
Hello. How may I assist you today?
Me: i was told i could chat with someone about getting my limits raised back to normal
Earl: Can you please confirm your account number and password?
Me: xxxxxxx
Earl: I do not think so sir, who told you that>
Me: i contacted chat earlier they said someone would be back at 7pm eastern who could talk to me about it, was told general manager the other day also
Earl: Just a moment, please.
Please wait while I transfer the chat to 'Tony'.
You are now chatting with 'Tony'
Tony: greetings
Me: hello
Me: I was wondering why my limits were lowered recently and how to get them set back to normal
Tony: kid screwed up a 1st quarter live in play in the nba
Tony: put up a moneyline of -300
Tony: should have been around -1500
Tony: you were on it
Tony: thats enough for me to chop them
Me: which moneyline was that?
Tony: i'm not going to go back and look
Tony: if you want to, you can
Tony: you're up over 50k here lifetime
Tony: that number dips below 30k, i'll revist in the idea of reviewing your limits
Tony: until then, they are what they are
Me: i didnt know it was a mistake, if you can erase that bet im fine with that, if you guys keep notes youd see im always goin to chat to let you guys know when i see a bad line to correct it
Tony: you having 20% limits is fine for me
Tony: so that is where they stay
Me: so its because ive been winning alot?
Tony: and if you dip below +30k lifetime, i'll review you again
Tony: that play -300 when it should have been -1500 is what pushed me over the edge
Tony: can't take it back
Me: how can i know it was a mistake? like i said if u cancel the bet im fine with that?
Me: you could have sent email saying it was a bad line and id be fine with that
Tony: well, now you're 20%
Tony: if you reach +30k lifetime mark, check back with me, otherwise limits remain where they are
Me: so the goal is not for me to win?
Tony: if you win, good for you
Tony: if you lose, might get higher limits
Tony: i would never consider losing "a goal"
Me: maybe you should let me make your lines, when i see a mistake i dont bet it, i go to chat to let u guys know its a mistake, im a good guy
Tony: i don't think so
Tony: maybe i should cut you to 10%
Me: tony be reasonable
Tony: my limit at bet365 is $4
Me: do u keep notes, i warned you guys about 20 times about bad lines
Tony: my limit at ladbrokes is $1
Tony: 10% is still higher than those limits
Me: tony u can take that money back with the -300 lines, id just like my limits set back
Tony: nope
Tony: not going to happen
Tony: as I said, "can't take it back"
Tony: maybe you should have come here 21 times about bad lines
Tony: and not just 20
Me: one last question
Me: are you american
Tony: yeap
Me: then have a heart man, u have a business to run and you used to be in my position
Tony: are you that pathetic that you need told my answer more than once?
Tony: like some bum at a red light with a cup in his hand
Tony: i say no, they goto the next car
Tony: why can't you?
Me: ok i got it, thanks for letting me bet at 20%, its better than nothing
Tony: enjoy the holidays
Me: ok thanks, u too